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Elk Grove Acura

Elk Grove, CA

Overview
Employees
Reviews
Vehicles
4.8
290 Reviews
Serving the Sacramento area, Elk Grove Acura, located at 8585 Laguna Grove Drive in Elk Grove, CA, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
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8585 Laguna Grove Dr

Elk Grove, CA

95757

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finance Jason

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Showing 290 reviews

August 14, 2024

David is in constant communication with us as we get our car serviced. From dropping off to picking up, great service. More

by MZAVALA238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David B
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Aug 15, 2024 -

Elk Grove Acura responded

Thank you for your very kind review. David and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Elk Grove Acura.

August 14, 2024

Dave was friendly and very efficient at his job. He’s a real pleasure to deal with More

by tripletmama95
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Maciel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonnie
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Aug 15, 2024 -

Elk Grove Acura responded

Thank you so much for your kind words for Dave, and for taking the time to leave us this wonderful feedback!

August 14, 2024

We've had our vehicles serviced at Elk Grove Acura for over a couple of decades and have a high regard for the work being performed at that facility. We also always schedule our service appointments to t More

by bob.zegarski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 15, 2024 -

Elk Grove Acura responded

Bob, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chad met your expectations. Thank you again for choosing Elk Grove Acura. We look forward to having you as one of our valued customers for many more years to come!

August 13, 2024

Easy checkin, reasonable charge for oil change/tire rotation , my only criticism was water spots on the window from the free wash (which is very minor) More

by LEAHGOODWIN1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Elk Grove Acura responded

Leah, Thank you for choosing Elk Grove Acura. Your feedback and rating mean a lot to us. We're glad Chad was able to help, and we hope to see you again!

August 13, 2024

Exceptional customer service and friendly & welcoming staff from Wayne in the parts department and to both Will and Mariana in the service dept. Thank You Elk Grove Acura!! Juan & Sherry Estrada More

by johne3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Wayne, Will and Mariana
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Aug 14, 2024 -

Elk Grove Acura responded

Thank you, Juan, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 12, 2024

They always helpful and honest. Very informative. I love their attitude. They always test drive friendly. More

by JOHNNIE.POWELL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Eley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Maciel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 13, 2024 -

Elk Grove Acura responded

Johnnie, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 09, 2024

Mariana always takes care and of me and my vehicle. She knows how far I drive a day and adjust maintenance accordingly. There’s always a loaner available so life can continue and I receive update calls More

by KATINADAWN2020
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mairana
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Aug 10, 2024 -

Elk Grove Acura responded

Dawn, Thank you for taking the time to share your thoughts on working with Mairana and our team. We're glad to hear we delivered such a great experience!

August 09, 2024

The service advisor, Dave B. , was excellent; the work was completed in a timely manner; the car was ready when I returned to pick it up. More

by PRISTOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Brousseau
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Aug 10, 2024 -

Elk Grove Acura responded

Thank you! David and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Elk Grove Acura.

August 08, 2024

Good customer service, very friendly, clean environment. Waiting room was nice overall. They took care of me. More

by Tommylor50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 08, 2024 -

Elk Grove Acura responded

Thank you, Tommy! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Elk Grove Acura. We look forward to having you as one of our valued customers for many more years to come!

August 08, 2024

Service took very long. Took almost 2 hours for an oil change, tire rotation, and rear differential fluid. There was only two advisors working and the line of cars was to th More

by silrod22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariana
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Aug 08, 2024 -

Elk Grove Acura responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.

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