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Elk Grove Acura

Elk Grove, CA

4.7
292 Reviews
Serving the Sacramento area, Elk Grove Acura, located at 8585 Laguna Grove Drive in Elk Grove, CA, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
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8585 Laguna Grove Dr

Elk Grove, CA

95757

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Showing 292 reviews

February 23, 2015

Leon listens. While shopping for a new Acura at Elk Grove Acura, I was pleasantly surprised by my positive experience. I dreaded buying a new car due to past exper More

by rockme
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Carado
February 19, 2015

Pleasant buying experience I did a lot of research before going into the dealership. From my past buying experience, I was not looking forward to making another "new car purchas More

by margocoria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rachelle Saites
January 27, 2015

Purchasing a car for my wife. The last few weeks I have been in the market for a SUV for my wife. I began my search on CarsDirect.Com and stumbled upon a few cars that would fit my More

by dee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Heibel
January 26, 2015

Replacement Vehicle Tony and Robert were great! Came in with no plan to purchase and not looking like someone who was out to buy a car, but we were treated very well and More

by David
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert (I hope I have the name right), Anthony Commandatore
January 21, 2015

Purchasing a CPO We recently purchased a 2015 CPO Acura RDX. Our Sales Associate Vinnie Hoang was friendly, low key, cooperative, and I feel worked with us quite well. More

by Miguelito
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Eddie Cisneros, Doug Damschen
January 19, 2015

Great Experience! Robbie was extremely helpful, couldn't be more happier with my 2013 Acura! I'll definitely be coming back when it's time for another purchase. More

by jrc3708
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 04, 2014

stress free experience! awesome! It was a great experience! Jaime helped me in getting a good deal on my 2008 acura! Gave me a good rate in financing my car! No words can explain my h More

by marinela san juan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jaime Perez
November 18, 2014

got the run around on trying to conform an appointment , and the car I purchased only came with one key and they would not get me another spare. More

by lena07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Jaime Perez
Nov 18, 2014 -

Elk Grove Acura responded

I'm so sorry to hear that you experienced difficulties in your car-buying process with us! As we value the input of each and every of our customers, and strive to achieve only the most positive views of our business, I would greatly appreciate the opportunity to discuss the details with you and facilitate a better result! Please don't hesitate to contact me at any time! Wishing you the best, Emily Lasher Van Orden evanorden@lasherauto.com

Nov 18, 2014 -

Elk Grove Acura responded

I contacted our team in hopes of trying to better understand your experience and amend your views of our dealership! I apologize that you were displeased with the absence of a second key, and assure you, had we had a spare to offer, we would have! In the buying and selling of used cars, given we do not receive them directly from the manufacturer (fully stocked with their accessories), we are only able to provide what we have for each particular vehicle! If you need further assistance getting in touch with a Nissan store that will be able to produce a spare for you, or if you need anything else at all, please let me know! We hope that you enjoy your new vehicle, and truly appreciate your business! Thank you again, Emily Lasher Van Orden evanorden@lasherauto.com

November 17, 2014

Love it!! We had a great experience!! Jaime was extremely nice and very knowledgeable. Loved Rachelle's personality. They both made our experience unforgetta More

by kfilippini
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachelle (financing), Jaime Perez
October 09, 2014

I was impressed. Derek ,was friendly, and personable. He listened to me. The atmosphere was relaxed.The environment made for a good deal. The team work was great. More

by jim jurand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derek Carson
Nov 10, 2014 -

Elk Grove Acura responded

We so appreciate the kind words you've taken the time to share and we can't thank you enough for your business! We certainly aim to provide a comfortable, confident car-buying experience, and we're thrilled that Derek helped in creating such an experience for you! Please let us know if there's anything we can do for you in the future! Enjoy your new car! Thank you!

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