Elk Grove Acura

Great buying experience. Jason Megna and the rest of the staff here were awesome. I am very happy with the deal I got on my truck and with the service they provided. By the ti Jason Megna and the rest of the staff here were awesome. I am very happy with the deal I got on my truck and with the service they provided. By the time my paperwork was done my vehicle was fully detailed and ready to go! Would definitely recommend buying here. More

Team Jason for Elk Grove Acura Jason Megna was amazing! He was all about the customer and made my first car buying experience easy. I left Elk Grove Acura feeling completely satisfi Jason Megna was amazing! He was all about the customer and made my first car buying experience easy. I left Elk Grove Acura feeling completely satisfied will my overall experience and choice of car. I strongly recommend asking for him if you are considering visiting Elk Grove Acura. More

Our experience was wonderful. We trade in our SUV for a 2014 Acura MDX. The sale person was Jason Megna. He answers all our questions, and he was very helpful to us. On Monday, we We trade in our SUV for a 2014 Acura MDX. The sale person was Jason Megna. He answers all our questions, and he was very helpful to us. On Monday, we were looking for a used Acura MDX, and we choose the 2014 Acura MDX. Since we had a pressing appointment, we agreed to look at it the next day, Tuesday. But Jason had the day off. He agreed to meet us in the morning, Tuesday, even though he was off. We test drove the vehicle, which handled excellent. The finance person was very too. Thank you very much. W. and S. Byrne More

Great Experience with Elk Grove Acura Came here on the Memorial weekend to check out a good truck and Vinny was able to deliver the very professional customer satisfaction. I'm very impre Came here on the Memorial weekend to check out a good truck and Vinny was able to deliver the very professional customer satisfaction. I'm very impressed with the services that Vinny could provide. He was so patient to discuss with me about the needs and expectations that I was looking for. More

Great customer service Just made my very first big purchase. And Im beyond pleased with the Customer service here. My brother Son referred me to come purchase my car here an Just made my very first big purchase. And Im beyond pleased with the Customer service here. My brother Son referred me to come purchase my car here and I'm so glad that I did. Walking in I was so nervous because I'm on a budget and financially I wanted to ensure a comfortable monthly payment. And Doug and Michael did just that. They made sure everything fit my budget and I was getting taking care of. From stepping into Acura and closing the deal I couldn't have been more happier if it wasn't for them. DOUG made sure what I expected I received from the type of color, mileage, to prices he was so helpful. MICHAEL made all my finalizing with finance quick and smooth. There was so much paperwork to sign and go over. But Michael was so helpful and informative. I'm satisfied that I got warranty at the end. My brother SON used to work at Acura so he recommended Doug and Michael here. And I couldn't have been happier if it wasn't for my brother help. Thanks to KEVIN one of the manager for approaching me making sure I was satisfied and happy with my purchase. More

A TEAM of Excellence Dear Mr. Ahern, General Manager: The Acura make of vehicles is outstanding comparatively and can be purchased/serviced anywhere in our region; howe Dear Mr. Ahern, General Manager: The Acura make of vehicles is outstanding comparatively and can be purchased/serviced anywhere in our region; however, we continue to give our business to Elk Grove Acura given the consistent outstanding customer service ALL AROUND for the past 11 years. We’d like to begin by thanking and acknowledging Chad Kurtz and David Broussau, the phenomenal service advisors and all of the brilliant service technicians behind the scenes for always providing us with first-class service. In 2006, we purchased our first MDX and I (Anne) remember feeling nervous when working with the service department without my husband present; however, in no time, that self-derived intimidation disappeared. A majority of the time, Mr. Kurtz or Mr. Broussau always welcome us at the service driveway asking how they may help. These gentlemen are very patient with us, given our limited proficiency in vehicle maintenance. Recently, we met a new service advisor (new to us), Jose Rosales, whom is just as helpful, knowledgeable and patient. Eric Jones and his team in the Parts Department are all competent, have given us great recommendations on accessories and we have enjoyed working with them as well. Two MDXs, one RDX and 11 years later with Elk Grove Acura, we received an email from Gloria Kang and late evening March 30th, we purchased our fourth vehicle, a 2017 RDX with only 11 miles – wow! Mrs. Kang is the most knowledgeable sales advisor we have met. Her Acura models history, advanced expertise and options proposed to us were absolutely impressive! Robert Eason, Mrs. Kang and Yusuf Stewart made this purchase another excellent experience. This was a great team to work with and we sincerely appreciate the long hours they spent with us. It should be mentioned that Mr. Stewart sold us our second Acura, an RDX years ago, when he was a sales advisor and that too was an outstanding experience. His first-rate service has continued in the Finance Department; he laid-out smart options for us that we could not refuse. Thank you, the folks mentioned above and the whole team at the Lasher Auto Group. We appreciate this team of experts, whom consistently portray a can-do attitude, are patient and very polite. We hope you share this with the Lasher brothers, as we want them to know how great Elk Grove Acura is in our community. We recommend they give Elk Grove Acura a pizza party. :-) Warmest Regards, James & Anne Nicholls More

Smooth Sales Transaction on Friday, March 10th, 2017, my daughter brought me to Elk Grove Acura to browse around for a certified pre owned Acura MDX or RDX. Upon our arrival, on Friday, March 10th, 2017, my daughter brought me to Elk Grove Acura to browse around for a certified pre owned Acura MDX or RDX. Upon our arrival, we were casually looking around the lot & was warmly greeted by Vinny. We introduced ourselves & my daughter gave Vinny the basic breakdown of my situation & what I needed from the needs of a vehicle to the financial aspect. Vinny assured us that he would be able to help us best to his ability as he was not only a salesman, but also a financial manager. For my daughter, knowing that made the visit a lot easier as there was no need for her to speak to multiple people during any part of the entire process. Working with multiple people during a sale is not something I like. Things discussed get lost in translation & that is where confusion & disappointment happens. With Vinny, he listened thoroughly to what I was looking for within a vehicle, the type of vehicle as well as what I could afford monthly. He did not try to sell me something that I did not want. He made us feel appreciated & important. This does not always happen with other dealerships. Vinny helped us find the perfect Acura RDX to work with my budget & wants as well as needs. The sales transaction as far as paper work goes, was so easy & stress free. I am now enjoying a beautiful certified preowned 2014 Acura RDX. I recommend seeing Vinny for your future vehicle purchases! More

Customer service the best ever with Doug This is our second leased Acura from Doug and we couldn't be more pleased with the experience. We drive 50 miles from Auburn just to deal with Doug at This is our second leased Acura from Doug and we couldn't be more pleased with the experience. We drive 50 miles from Auburn just to deal with Doug at Elk Grove. His professionalism and no pressure attitude allow's us to do everything over the internet or phone before we begin our drive each time. There are never any surprises or changes to the agreement when we arrive. Doug has our vehicle detailed and fueled so all we have to do is sign the paperwork and we're on our way. If you've ever thought about stepping up to own an Acura but were afraid you couldn't afford it or make it happen go see Doug. We have Acura dealers closer to us but Doug always beats their price with customer service that can't compare. Thanks again. Cris Lunsford More

Happy to be back in an Acura We are very happy with the recent purchase of a certified Acura TLX. It was a real pleasure working with Robbie Kwock. We were very impressed with his We are very happy with the recent purchase of a certified Acura TLX. It was a real pleasure working with Robbie Kwock. We were very impressed with his professionalism and knowledge of his job duties, he was very thorough in explaining everything throughout the the whole sale process. I will definately recommend my friends and family to visit Acura of Elk Grove..Thanks again ! More

If you're thinking of buying here, read this first Doing some preliminary car shopping as my current lease is about to expire, I spoke to Dan Morris. In talking with Dan over a couple month period, I Doing some preliminary car shopping as my current lease is about to expire, I spoke to Dan Morris. In talking with Dan over a couple month period, I decided to go ahead and lease the new MDX. After settling over the phone regarding the price, payment and all the details, I asked him to please email me all the details so that I had it in writing. Yep, good old Dan decided to make it a longer lease without telling me. When I brought it to his attention, he said Oh since I wasn't clear I will honor what I had told you for the 36 month lease. (mind you the longer lease is a new Acura program so I'm not sure how he could have known months ago!) Today, after confirming with him again all of the details and the length of the lease, he lets us drive 45 minutes to his dealership, run my credit and after signing a few pages....Oh by the way, we can only do a 39 month lease. Really?! This may not sound like a big deal but remember you will have to pay license fees for year 3 but only have the car 3 mos. (among other fees) When the sales manager said no, Dan slithered out the back door without a word. Needless to say, I will never do business with this dealership as they are not honest and their word (even in writing) is worthless. More