Elk Grove Acura

Great service, Gilbert has great customer service skills . Really knowledgeable . Great job. Will definitely return . Really knowledgeable . Great job. Will definitely return More

Excellent service center. Listens and provided feedback. Waiting area is clean and comfortable. Written feedback is appreciated. Listens and provided feedback. Waiting area is clean and comfortable. Written feedback is appreciated. More

Elk Grove Acura = Worst Experience Had My family and I have been car shopping for quite some time, and we have had a mix of experiences. However, the experience we had at Elk Grove Acura takes the cake fo have been car shopping for quite some time, and we have had a mix of experiences. However, the experience we had at Elk Grove Acura takes the cake for the worst experience we have had. My family and I were excited to check out the RDX and MDX models, but we were stopped at the door by a salesperson on a rainy day. After asking some questions, we were pointed to the parking lot and left to look at the cars on our own. As we were walking back, we saw other customers being welcomed in and receiving completely different treatment. I was deeply disappointed in Acura, especially since it had been recommended to us by family members and friends. However, after my experience, I cannot recommend this dealership or its salespeople. For the price point of Acura, I expected better treatment. The salesperson seemed apathetic and just wanted to hurry us along, even though it was only 11 am on a weekend. I hope that Acura reflects deeply on the treatment they give their customers because my experience was truly disappointing. More

Great experience all around. No fuss, no nonsense, professional and honest. Definitely would recommend a great car buying experience. No fuss, no nonsense, professional and honest. Definitely would recommend a great car buying experience. More

Robbie Kwok is the best trumpet player on the staff. Seriously, they should have him do concerts at the dealership. Seriously, they should have him do concerts at the dealership. More

DO NOT BUY A CAR HERE! We emailed the dealership to reserve a car and agreed upon a price. We live in the Modesto area and would have to make a couple hour drive to Elk Gro We emailed the dealership to reserve a car and agreed upon a price. We live in the Modesto area and would have to make a couple hour drive to Elk Grove. Right after we left, we got an email indicating the car had been sold after already being told the car was reserved for us. I have no doubt that it's because someone was willing to pay more than us and that's why they sold it. I will never go back. Go to Modesto Acura instead - they aren't marking up over MSRP. I've never had a worse experience with a dealership. Thanks for "reserving" a car for us and then proceeding to sell it. More

Elk Grove Acura and Jason Megna were a pleasure to deal with. Jason is professional, courteous. I will refer those looking to buy a vehicle to Elk Grove Acura and especially Jason Megna, with. Jason is professional, courteous. I will refer those looking to buy a vehicle to Elk Grove Acura and especially Jason Megna, More

Stephen Thoresen was amazing and very helpful in getting me the certified preowned vehicle that I was looking to purchase. He and the rest of the staff were awesome! me the certified preowned vehicle that I was looking to purchase. He and the rest of the staff were awesome! More

Jason Megna was awesome. Turned in 2018 MDX lease for new 2020 MDX SH TECH AWD. Jason presented all options in comparing 2020 and 2022. Wife liked the smaller 2020 - made the 'happy wife - happy life' decisi 2020 MDX SH TECH AWD. Jason presented all options in comparing 2020 and 2022. Wife liked the smaller 2020 - made the 'happy wife - happy life' decision. Jason made the whole process seamless - GREAT CUSTOMER SERVICE!!! Previous lease was with Niello Acura and would NEVER go back. They used 'bait and switch tactic' in changing color at delivery. More