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Elk Grove Acura

Elk Grove, CA

4.7
292 Reviews
Serving the Sacramento area, Elk Grove Acura, located at 8585 Laguna Grove Drive in Elk Grove, CA, is your premier retailer of new and used Acura vehicles. Our dedicated sales staff and top-trained technicians are here to make your auto shopping experience fun, easy and financially advantageous. Please utilize our various online resources and allow our excellent network of people to put you in your ideal car, truck or SUV today!
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8585 Laguna Grove Dr

Elk Grove, CA

95757

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Showing 292 reviews

November 05, 2024

Awesome service staff! Will in service has been my go to and he always treats me with respect and kindness. Jeff is the service manger and again EXCELLENT customer service More

by Gerald. S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service advisor Will, service Manager Jeff , “ Greg parts”
Nov 06, 2024 -

Elk Grove Acura responded

Gerald, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Jeff, Will, and Greg met your expectations. Thank you for choosing Elk Grove Acura. We look forward to having you as a valued customer for many years to come!

August 17, 2024

Great customer service, easy to make an appointment and love the complimentary wash and vacuum, 5 stars ⭐️. More

by dlepe519
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gilbert Miranda
Aug 18, 2024 -

Elk Grove Acura responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

August 16, 2024

My service advisor Will Robinson is very courteous, helpful, and knowledgeable. He answered all my questions, and addressed all my concerns. And explained the options for my repair. More

by LAUCHIMING2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Robinson
Aug 16, 2024 -

Elk Grove Acura responded

We are very happy to hear Will provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

August 16, 2024

The service department at Elk Grove Acura is excellent. For the past 12 years they have serviced my MDX 2012 and I have received top notch service every time. David is knowledgeable and addresses all my co More

by TWEETYBYRD48
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Brousseau
Aug 16, 2024 -

Elk Grove Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that David met your expectations. Thank you again for choosing Elk Grove Acura. We look forward to having you as one of our valued customers for many more years to come!

August 16, 2024

Very knowledgeable and thorough when explaining the service process. Chad was very personable and professional. More

by cmclark40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elk Grove Acura responded

Thank you for choosing Elk Grove Acura. Your feedback and rating mean a lot to us. We're glad Chad was able to help, and we hope to see you again!

August 16, 2024

Chad has very nice personality, respectful and excellent customer service. On time service and remind what need to get done for next visit More

by Huy Tran
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2024 -

Elk Grove Acura responded

Thank you, Huy, for choosing Elk Grove Acura. Your feedback and rating mean a lot to us. We're glad Chad was able to help, and we hope to see you again!

August 15, 2024

Always good service an nice people would not go to any other dealer , fair price for good work More

by LIGHTSKIN200313
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elk Grove Acura responded

Thanks for sharing about your experience with Elk Grove Acura. Chad and our team appreciate your business and hope to see you again soon!

August 15, 2024

As expected, and as usual, very good service and excellent service work. I would recommend this dealership. More

by peabody6612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : NSX tech
Aug 16, 2024 -

Elk Grove Acura responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Chad met your expectations. Thank you again for choosing Elk Grove Acura. We look forward to having you as one of our valued customers for many more years to come!

August 15, 2024

Will Robinson was very helpful, efficient and professional. I did have an unpleasant experience when I first called and was put on hold and then transferred to someone's voicemail when I was stuc More

by patsyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will Robinson
Aug 16, 2024 -

Elk Grove Acura responded

Thank you so much for your kind words for Will, and for taking the time to leave us this wonderful feedback!

August 15, 2024

Chad was very helpful. I was satisfied with the service and assistance from the visit. Thank you. More

by QKENDANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kurtz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 16, 2024 -

Elk Grove Acura responded

It's great to hear that Chad was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Elk Grove Acura!

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