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Elite Nissan
Bergenfield, NJ
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488 Reviews of Elite Nissan
Great service good people I was satisfied with the deal and service. Looking forward to update my lease and get the newer car .Nissan is the best . Great job guys I was satisfied with the deal and service. Looking forward to update my lease and get the newer car .Nissan is the best . Great job guys More
Ridiculous Payment Policies Took my car in for an oil change and wanted to pay over the phone or online since I needed to pick up car after hours. They demanded that they email m Took my car in for an oil change and wanted to pay over the phone or online since I needed to pick up car after hours. They demanded that they email me a credit card authorization form, print it, sign it and fax it back. All this while on the road. Also, person who answers phone is not empowered to solve any problems. Resulting in excruciating long waits on hold waiting for someone to address my question. They have a nice staff but an archane way of doing business. Get with the program folks and join the millennium. More
Oil change I went in for a simple standard oil change. I fixed an appointment online. I had to wait for almost 2 hours just for an 10 minute oil change if they I went in for a simple standard oil change. I fixed an appointment online. I had to wait for almost 2 hours just for an 10 minute oil change if they did not have time they could asked me to come at a later time but nothing was said to me. I was very disappointed and this is the second time that a simple service is taking inspire of having an appointment I would like all my services with the dealer from where I purchased but if it is going to take 2-3 hours per service and no one informing me it would take that long I am not sure I would want to continue to use Elite Nissan for my vehicle service More
Took too long - waited 45 minutes This was my second experience with Elite Nissan and I am not impressed. The first time I explained the issue over the phone and was transferred to mu This was my second experience with Elite Nissan and I am not impressed. The first time I explained the issue over the phone and was transferred to multiple people and told to bring in the car. But when I showed up there was a simple solution that I could have been walked through on the phone. This time I set up an appointment to drop off my car and was told it would take 1-1.5 hours to fix. I showed up 5 hours later and still had to wait 45 minutes for the car. More
Great service Great customer service friendly staff members. I will recommend the location to anyone. They are always willing to work with your budget. Smooth trans Great customer service friendly staff members. I will recommend the location to anyone. They are always willing to work with your budget. Smooth transaction from beginning to end. More
Pleasurable experience at service center This service center in Bergenfield was very friendly, helpful and caring. Went in with an undetermined noise and they found the problem with the exh This service center in Bergenfield was very friendly, helpful and caring. Went in with an undetermined noise and they found the problem with the exhaust . They replaced the system which they found to be under warrentee and saved us by giving us a loaner car for the day. Also had oil change and tires rotated and that we paid for. It was a pleasure doing business there , staff very friendly! More
Great car nissan Im driving this amazing new nissan sedan.it is easy and nice to drive.the salesman mario guzman of nissan dealer in Bergenfiled is very helpful.thumbs Im driving this amazing new nissan sedan.it is easy and nice to drive.the salesman mario guzman of nissan dealer in Bergenfiled is very helpful.thumbs up! More
Professional and Personable The service center was welcoming, bright and cheerful. My vehicle was completed in a timely fashion with a very complete explanation of the work don The service center was welcoming, bright and cheerful. My vehicle was completed in a timely fashion with a very complete explanation of the work done. More
Efficient Service was on top of my appointment was on time for my service got me finished in a timely manner and was very efficient and helpful Service was on top of my appointment was on time for my service got me finished in a timely manner and was very efficient and helpful More
Great Immediate appt for service. Completed in very timely fashion. Did what I asked and a couple extras still covered under warranty. Not pushy for more. E Immediate appt for service. Completed in very timely fashion. Did what I asked and a couple extras still covered under warranty. Not pushy for more. Everything was explained so I would understand what was done. Pleasant associated. More