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Elite Motors

Waukegan, IL

4.7
792 Reviews
Elite Motors offers high quality pre-owned automobiles at the most competitive prices in the country. All vehicles are hand picked and only the best make it to our showroom. All vehicles offered for sale are mechanically and cosmetically in great condition. We have our own in house ASE certified and AAA approved service department which inspects all vehicles prior to listing. Our mission is to offer the highest quality vehicles possible, maintain a superb level of professionalism, offer competitive value in pricing, and conduct business with a long term relationship in mind. We are BBB Accredited and A+ rated and have over 12 years in business at the same location! We do business in all 50 states and frequently ship vehicles to customers across the country.
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100 N Green Bay Rd

Waukegan, IL

60085

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Showing 792 reviews

August 01, 2017

stay away What a bunch of con -artists. Bought a truck from them in January with a warranty. Traded it off in March. Took them all the paperwork they needed to More

by Edstampfli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Kevin
July 29, 2017

I got the car I had some initial issues and complaints, but after contacts with the Elite management team they came through to make me a satisfied customer enjoying More

by nickristi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
J.P. Come, John Barbera
Oct 03, 2017 -

nickristi responded

Response/comments to my previous review "Buyer be aware" Week or so after my review I was contacted by Elite Motors Gen. Manager (will name him just Steve). We had several discussions what went wrong and what are my complains about. We came to mutual agreement that I should be reimbursed for parts and labor cost to fix my car. Couple weeks after signing the agreement and submitting the receipts I received the check. I think that I won't be wrong saying that we also agreed that customer feedback and insight is a great tool for making services better and fixing along away all of those TGW that stay away at business getting true to its promises to deliver great customer satisfaction.

July 27, 2017

Excuses..and Lies Not sure if all of this positive reviews are real..or paid for. They do not stand behind what they sell...they only give you the runaround. They do n More

by Juanny R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Joe Martin
2.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2017

Amazing Very perfetional I got my first car from this man happy I did it threw him very nice and helpfully I'd recommend him to anyone. More

by Austin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Mercado
July 18, 2017

Scams This dealer is a scam. They show you carfax of vehicles but get most of their inventory from Canada. The issue with this is if a vehicle is transferre More

by Fedbyelite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Barbera
July 15, 2017

Very professional and courteous. The dealership was very professional, they grilled out and were very welcoming. They work with people that might have credit issues. They really surpr More

by Silky D 23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amy Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Paul aka J.P was excellent. Great guy., Gerardo Rojas
July 12, 2017

Stay away. Deceptive. Bought a 2013 Ram 3500. Could've bought same truck for a lot less money. But wanted a factory warranty for vacations. Turns out the truck is from Cana More

by Crazycruz257
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jp. , Christian Mercado
July 10, 2017

Edgar is awesome Thank you Edgar for all of your help. You went over and beyond to help me with our car purchase. You are super awesome :) :) Thanks More

by Alicia nabb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Edgar Valenzuela
July 06, 2017

Great sales experience! If you are looking for a vehicle, this is the place you want to get it from. Jorgen was awesome, answered every question, and made buying a vehicle s More

by RA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorgen Parend
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 25, 2017

Jorgen parend Jorgen is an awesome salesman and really took the time to answer all my questions and helped get me into a nice car. This guy even answered my call on More

by Moparman68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jorgen Parend
5.0
This rating includes all reviews, with more weight given to recent reviews.
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