Elite Auto Brokers

This is my second car I've bought from them and there 91 miles from me. The reason is, there very reasonable in there prices and willingness to work with me to get the best price. They'll also take care of miles from me. The reason is, there very reasonable in there prices and willingness to work with me to get the best price. They'll also take care of any issues you might have. For and example, in the pictures of the SUV there were all weather matts in the cargo area. When got home and found out they were missing, we call them to let them know. They said they were used in a different vehicle so they took care of it by sending use NEW all weather mats. More

Bob was very nice , courteous and friendly . I’ll definitely recommend this dealership . Everyone here are very knowledgeable I’ll definitely recommend this dealership . Everyone here are very knowledgeable More

Elite Auto Brokers has a great sales team, provides excellent customer service and has an amazing selection of quality cars. Jarrett, my sales rep, was absolutely wonderful, friendly, very knowled excellent customer service and has an amazing selection of quality cars. Jarrett, my sales rep, was absolutely wonderful, friendly, very knowledgeable and made my car buying experience stress-free and completely enjoyable. Liat, the general manager, is a rockstar. I highly recommend and will purchase from EAB again. More

I would like to express my utmost satisfaction with the exceptional car experience I had at Elite Auto Brokers, thanks to Matt. His expertise and professionalism truly elevated the entire process. Matt we exceptional car experience I had at Elite Auto Brokers, thanks to Matt. His expertise and professionalism truly elevated the entire process. Matt went above and beyond in delivering top-notch service and ensuring that all of my needs were met. From his extensive knowledge of vehicles to his excellent communication skills, he made the experience seamless and stress-free. I highly recommend Matt for anyone looking for a reliable and trustworthy car buying experience. Elite Auto Brokers is fortunate to have him as part of their team. Thank you, Matt, for your outstanding service. It was truly a pleasure working with you. More

Great dealership! Jarrett could not have been nicer and provided a wonderful buying experience. The car is AWESOME and exactly as advertised . Including test drive we Jarrett could not have been nicer and provided a wonderful buying experience. The car is AWESOME and exactly as advertised . Including test drive we were in and out in an hour and a half . Was easily worth the drive up from Virginia . Highly recommend this dealership! More

Possibly the best car buying experience I ever had was at Elite Auto Brokers. Jarrett, John K, Liat and the whole team is professional, friendly, helpful and straightforward. We bought the BMW 2 series yeste Elite Auto Brokers. Jarrett, John K, Liat and the whole team is professional, friendly, helpful and straightforward. We bought the BMW 2 series yesterday and we are all in love with the car and the seamless transaction. Jarrett is very knowledgeable about his cars, John K worked with me to get a fair price and Liat got me the best financing rate in 2024! I’d definitely be here for more cars. Cheers! More

Matt and Liat were great to work with! Car was in great condition and very reasonably priced. Also love the option for extended warranties. Would highly recommend this dealership. Car was in great condition and very reasonably priced. Also love the option for extended warranties. Would highly recommend this dealership. More

The process of buying the car was straightforward, and the conversation on totally unrelated topics interesting. Overall a good experience. On the car itself, we got what we were looking for. In addition the conversation on totally unrelated topics interesting. Overall a good experience. On the car itself, we got what we were looking for. In addition, the team was very responsive to questions. More

By far the best car buying experience I've had from start to finish. No gimmicks and full transparency. Matt went above and beyond in answering all of our questions, and didn't rush us at all. Would highly r to finish. No gimmicks and full transparency. Matt went above and beyond in answering all of our questions, and didn't rush us at all. Would highly recommend to everyone. More

I purchased a 2020 BMW 530i in February 2024from Elite Auto Brokers. Since the purchase, I have contacted Matt the salesman, several time in reference to my brakes, and that ultimately morphed into other Auto Brokers. Since the purchase, I have contacted Matt the salesman, several time in reference to my brakes, and that ultimately morphed into other complications that I am experiencing with the vehicle. As a result, I took my vehicle into a BMW dealership to have it put onto the diagnostic machine and then is when we discovered maintenance issues that should have been addressed before selling the vehicle to a customer. At least that would have been the noble thing to do to keep your business in good reputable standing. Since taking ownership of the vehicle a few months ago now I returned to your service department twice due to the brakes. My first email to him was on February 19, shortly after purchasing the vehicle, expressing concern for the squeaking noise coming from my brakes. I informed Matt (via email with picture of the paperwork from emissions) that the brake pads needed replacing and that they were very thin. ‘Matt replied on February 25 that if the brakes were done recently that it was normal to squeak for the first few weeks but that he would look into it and circle back to me. The next email that I received from Matt was on February 21 stating that ‘he was aware that I had a maintenance appointment scheduled for February 22 for my brakes and the vibration but wanted to inform me that the in-house mechanic was out sick therefore he wanted to give me a call the morning of February 22 in case the mechanic would be out sick another day. He assured me that my issues would be resolved. On March 19, I emailed Matt expressing concern and requesting clarity on exactly what work was performed on my vehicle because the brakes were still making the squeaking noises. On April 5 I emailed Matt to inform him that now I received a notification that rear brake pads should be replaced soon, which leads me to believe that the brakes were never replaced as it is highly unorthodox that I would need to replace brakes 2 months after your mechanic allegedly changed them. Thus, after having the vehicle placed on BMW’s diagnostic machine, I was informed that routine maintenance needed to be performed and the brakes were bad. On July 6, Matt gave me the contact information to the dealership manager and suggested that I speak with him directly because he done everything that he could to assist. I reached out to the manager John Kidwell, via email expecting to get to the bottom of this. I'm still left with no clarity on what exactly did their in-house mechanic did, because according to these notifications, emissions and BMW diagnostic machine, he did NOT change my brakes. More