Elite Auto Brokers
Gaithersburg, MD
Hours
Sales/Showroom
Monday 10:00 AM - 6:30 PM
Tuesday 10:00 AM - 6:30 PM
Wednesday 10:00 AM - 6:30 PM
Thursday 10:00 AM - 6:30 PM
Friday 10:00 AM - 6:30 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Excellent dealership to do business with Just bought a 2016 BMW X5-a very pleasant buying experience. Ben was great to work with. If you are looking for a used luxury vehicle, EAB has a wide Just bought a 2016 BMW X5-a very pleasant buying experience. Ben was great to work with. If you are looking for a used luxury vehicle, EAB has a wide selection with reasonable pricing. More
Steve was great. Really helped my wife and I hone in on a great car. On top of that he made it really easy to purchase. Can’t recommend enough! Thanks Steve! great car. On top of that he made it really easy to purchase. Can’t recommend enough! Thanks Steve! More
Handle Your Own Tags and Registration Car and price were great, and our salesman Fred even helped us with a minor key fob repair after the sale, but getting my tags transferred from my tra Car and price were great, and our salesman Fred even helped us with a minor key fob repair after the sale, but getting my tags transferred from my trade-in to my new car was a fiasco. A week after I bought the car, I was told it typically takes 2 weeks. Three weeks after the sale, I found out Elite had done nothing about transferring my tags because they supposedly were waiting on proof of insurance, which I already had provided the day of sale. More than 5 weeks after the sale, I received totally new tags - they had not transferred my old tags! I finally had to take time off work to go to my local DMV to get things done correctly myself. I might purchase from them again, but I will handle tags and registration myself. More
Excellent service and responsiveness. This was my first transaction and it will not be my last. My salesman Steve was first class, and no high pressure sales games. Thank you Elite!! transaction and it will not be my last. My salesman Steve was first class, and no high pressure sales games. Thank you Elite!! More
BMW ADDICTS We have bought two BMW’s from Elite auto brokers. The experience from sales to financing was quick and painless and we definitely recommend them!! We have bought two BMW’s from Elite auto brokers. The experience from sales to financing was quick and painless and we definitely recommend them!! More
My wife wanted to upgrade her C300 Mercedes to a GLC 300. I found one that I thought she would like at Elite Auto Brokers. We went in and saw Fred, and I had the best car buying experience of my LIFE! Fred I found one that I thought she would like at Elite Auto Brokers. We went in and saw Fred, and I had the best car buying experience of my LIFE! Fred is truly the MAN....... he is very knowledgeable, patient, and a joy to work with. We were in and out of the dealership with the SUV my wife wanted and I had found a friend for life. I highly recommend Elite Auto Brokers! Thanks Fred!! More
Great Customer SErvice I went to this dealership on the coaxing of my godson to look at a Lexus SUV. The salesman who approached me was Fred Crum. I asked him about the ca I went to this dealership on the coaxing of my godson to look at a Lexus SUV. The salesman who approached me was Fred Crum. I asked him about the car and he allowed me to test drive it. I told him it was too overwhelming for me. There was no pressure to buy from him. Fast forward two days I called to ask if they could hold the car until Sat. still not knowing if I really anted it. Saturday came I went to the dealership and drove off in the vehicle. From Dean working out the financing to pizza they offered us while we waiting to the salesman, Fred they could not have been more helpful, but most important not pushy. Now, fast forward again about a week and a half. The car didn't start. It was determined that it was the battery. I texted Fred and asked if they would check the battery and fix it at no charge to me and he said yes. I had the car towed to Elite instead of Lexus of Rockville. Fred took the car to Lexus of Rockville had the battery replaced and had the car examined to ensure there were no other possible issues. I had the car back the same night. I appreciate it very much to have someone take over and ensure that the car was ready for driving. I could have used Lexus Roadside Service, but decided to take it back to Elite. They followed through and I am driving my 2016 Lexsus RX350 All the above is what you call.....Customer Service. I would highly recommend this dealership. Cindy More
Pleased I live in South Carolina and I bought a 2015 Mercedes Benz SLK250 from this dealership last month from Fred Crum. I bought it sight unseen and had it I live in South Carolina and I bought a 2015 Mercedes Benz SLK250 from this dealership last month from Fred Crum. I bought it sight unseen and had it shipped to my home. When it arrived I washed it and noticed the clear coat was blistering in several areas. I took it to several paint and body shops and got an estimate. I contacted the salesman Fred Crum and the manager Dean Holmburg. They went to the owner and explained about the paint and they sent me a good will check to cover the cost of most of the bad paint. They didn't have to do anything but they did. I highly recommend this dealership for going the extra mile to help a customer. More
Great Experience We bought a very low mileage GLE 350 a month ago with a good deal, Moshe and Dean are very helpful to get the deal down smoothly. This is the second We bought a very low mileage GLE 350 a month ago with a good deal, Moshe and Dean are very helpful to get the deal down smoothly. This is the second time within 5 years that I purchased cars from EAB. More
Quality vehicles, Good price and great Customer service We bought a GLE 350, and got a good deal, on a clean car and had a great experience working with Fred, and Dean. No pressure purchase. By far one of t We bought a GLE 350, and got a good deal, on a clean car and had a great experience working with Fred, and Dean. No pressure purchase. By far one of the beat experience. More