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Elite Acura

Maple Shade Township, NJ

4.9
1,583 Reviews

2840 NJ-73

Maple Shade Township, NJ

08052

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Showing 1,583 reviews

January 31, 2024

Great service as always. Wonderful to work with service team. Scott was efficient and service was performed perfectly More

by Nfink55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 01, 2024 -

Elite Acura responded

Thank you for the kind words! We are very happy to hear that we were able to provide you with an enjoyable experience!

January 31, 2024

Well experienced staff and high level of knowledge about the brand Tom was a great help More

by Rushingthomas23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott
Feb 01, 2024 -

Elite Acura responded

It's fantastic to hear that you had a great experience and that Tom provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We are excited to help you in the future.

January 30, 2024

The service person was polite and took care of my problem. And explaining what the parts were and how it resolved the problem. More

by perrywalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan cambell
Jan 31, 2024 -

Elite Acura responded

It's great to hear that the service person at our dealership was polite, took care of your problem, and provided clear explanations about the parts and resolution. We appreciate your positive feedback and look forward to serving you again!

January 30, 2024

What a Great young lady Kameleah is . .an asset to your company . The service was impeccable, and everything done to my satisfaction. More

by joe.passalacqua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanaleah
Jan 31, 2024 -

Elite Acura responded

We're delighted to hear that you had a great experience with Kameleah and that the service provided was impeccable and to your satisfaction. Thank you for acknowledging her as an asset to the company. We appreciate your positive review, and we look forward to serving you again in the future!

January 30, 2024

I was very impressed when i walked in and was greeted immediately. Handed them my fob and I left to go home. Within 2 hours they notified me it was ready. Pick up was quick and easy to. More

by Ant M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameelah
Jan 31, 2024 -

Elite Acura responded

We're delighted to hear that you had a prompt and efficient experience, from the initial greeting to the quick turnaround for your vehicle. Safe travels!

January 29, 2024

The service provided was great and would always bring my car back to be seen and taking care of More

by r.lundy40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daquan
Jan 31, 2024 -

Elite Acura responded

We're pleased to hear that you had a great service experience and that you would choose to bring your car back for future needs. . Your feedback is valuable, and we look forward to serving you again in the future. Safe travels!

January 28, 2024

They make servicing so easy for me here. I opted to wait for my car this time and my servicing agent Ryan was great. He kept me up to date, made sure I had a comfortable spot to work whil More

by terrisoutar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 01, 2024 -

Elite Acura responded

Thank you for sharing your positive experience with the servicing team, especially with Ryan. It's great to hear that he kept you informed, provided a comfortable waiting experience, and ensured the timely completion of the service. Safe travels and we appreciate your business!

January 27, 2024

Another fantastic experience with the Elite service department. The scheduling process was easy. The service writer was personable and prompt. He quickly got back to me w a video of the service tech go More

by bgraf9046
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Kerney
Jan 30, 2024 -

Elite Acura responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 27, 2024

Process all good but still waiting for plate transfer reg. Screw up on their end. Been a long wait for follow up correction. BTW try not to go through voice mail xxxx. No answers or mail box full. More

by pc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Giovanni
Mar 04, 2024 -

Elite Acura responded

Thank you for your feedback about your plate transfer and the lack of communication because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Joe Morin, General Sales Manager talfinito@Group1Auto.com

January 25, 2024

Everyone is respectful. My salesperson, Scott Goldberg, is great and the service assistant today, also Scott, was most helpful. More

by Sylviajacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bozarth
Jan 26, 2024 -

Elite Acura responded

We're pleased to hear that you've had respectful and helpful interactions with our team, including your service advisor Scott. We'll be sure to pass along your kind words to him. Thank you for choosing our service, and we appreciate your positive experience!

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