Elite Acura
Maple Shade Township, NJ
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After Looking at the Elite Acura Website and finding a couple car's that I was interested in, I went down to the dealership where Jose Martinez was waiting for our appointment. I have wanted an Acura TSX couple car's that I was interested in, I went down to the dealership where Jose Martinez was waiting for our appointment. I have wanted an Acura TSX since they introduced the model and I was not sure if it would be affordable for me, and Jose along with Balal worked with me to make it possible!! Both of them were so professional, knowledgeable, and friendly and make you feel welcome, not to mention how well kept the veichles are. The atmosphere the employees of Elite Acura create is amazing, they make you feel like you are home and go out of there way to make sure you are having the best car-buying experience possible! They were so patient with me, brought around a few different cars and eventually finding the car for me ( 2009 Acura TSX ). During the paperwork preparation with Balal, he took the time to inform me of all the paperwork I was filling out in detail, what it all meant and helped me to make the best possible decisions for my car purchase. I have since returned twice to have a minor scratch repair done and upon both returns, Jose was there and greeted me in just the same was as in our first appointment, Asking about how the car is and if I was happy with it and if there was anything else he could do to make my car buying experience even better than it already was, though I can't imagine it going any better than it already has! Thank you both so much for all of your help in purchasing this wonderul car that I am so happy with and for making my car buying experience the best one I could imagine. I plan on owning nothing buy Acura's from here on out and purchasing from Elite Acura! I would absolulely recommend ANYONE looking for a car, especially an Acura, to purchase from Elite Acura! More
We arrived at Elite Acura on a busy Saturday afternoon on a "looking" expedition. For the last few weeks we have been test driving and visiting several area dealerships. and were not completely sure which ve a "looking" expedition. For the last few weeks we have been test driving and visiting several area dealerships. and were not completely sure which vehicle we wanted. We took a ride in a 2012 RDX, it was not the right vehicle for us. Ron, our salesman steered us towards 2012 MDX, which we loved. Vinny presented some different scenarios, we purchased a 2011 MDX with low mileage, on the following Monday. How was our experience different? The dealership was clean and modern. Every employee we dealt with was friendly,knowledgeable and patient. You did not get the feeling that "you HAD to buy the vehicle right then and there, or you would miss the deal of a lifetime." Balal completed the transaction for us in a professional and friendly manner. On Wednesday, we returned again for the owners clinic, here again we were pleasantly surprised by how much attention is given to the customers and the quality of the event. The service department promises to be and equally pleasant experience... Perhaps, all our vehicles will be Acuras. Leo and Ruth More
I was helping my neice find her next car, we went to elite Acura to look at a vehicle she saw online, thats when we met Jose, the vehicle she thought she like turned out to be a manual trans vehicle, so elite Acura to look at a vehicle she saw online, thats when we met Jose, the vehicle she thought she like turned out to be a manual trans vehicle, so then Jose showed us a beautiful 2006 Honda civic I was very impressed how the vehicle was cared for and I liked it. My neice was a little disapointed because it wasn't exactly what she thought she wanted.But then she drove it and realized how it had a lot of modern conveniences.She was starting to come around.But now we had to see if we could afford it, Jose and the staff did all they could and that little Honda became my neices next car! Thankyou so much to Jose and all the staff, taking care of my neice and putting her in a safe vehicle that I know she will have for years to come, Nick Bassi P.S. she still wants to have it painted black!! More
It's not often that any business exceeds my expectations. Fortunately for me I found one in Elite Acura. My initial online inquiry generated a very quick response from John Peckham( Internet M expectations. Fortunately for me I found one in Elite Acura. My initial online inquiry generated a very quick response from John Peckham( Internet Mgr),via email and by phone. When I showed at my scheduled appointment I was greeted and welcomed to the dealership by Mike Grecco,Sales Manager. After a breif introduction,I was introduced to Al Kaye(Salesmen) who was very attentive and accommodating to my needs.The negotiations were handled with patience and professionalism. The vehicle preparation and paperwork were coordinated with the utmost respect for my time.I feel I purchased a very nice vehicle at a very fair price. What made this experience memorable was the professionalism of Mike Grecco and Al Kaye.Together they made this my best car buying experience EVER. Thank you Elite Acura.I highly recommend Elie Acura to everyone. More
My experience witth Elite Acura continues to be outstanding. I am now driving my 3rd Acura purchased from Elite Acura. This is important to me as I live in the same town of another Acura dealer bu outstanding. I am now driving my 3rd Acura purchased from Elite Acura. This is important to me as I live in the same town of another Acura dealer but continue my loyalty to Elite Acura. What else can I say - Elite Acura outstanding team continues to excel with great pricing, outstanding service, and a comfortable atmosphere. I am proud to be part of the Elite Acura family. I would recommend Elite Acura to anyone seriously looking for an Acura - you will not be disappointed with your purchasing and servicing experience. It is worth the extra drive. More
Elite Acura was absolutely great. My husband and I have bought cars from carsense before and while they're nice, I think we had a far greater experience at Elite. The staff was great. They tried to feed us bought cars from carsense before and while they're nice, I think we had a far greater experience at Elite. The staff was great. They tried to feed us dinner. :) They went to lengths far greater than we could have asked for. I'm not the easiest person to work with but everyone was so patient and they worked with us to get us the price we wanted. I would highly highly reccomend them to anyone looking for a used car or new Acura. Not to mention I am absolutely absolutely in love with my car. Definitely the best decision. More
Balal Rauf has been a pleasure to work with every visit to this dealership. Most recently we had very minor body damage to our new 2012 RDX. Balal made sure this was taken care in a timely fashion while to this dealership. Most recently we had very minor body damage to our new 2012 RDX. Balal made sure this was taken care in a timely fashion while I waited and that the work was done correctly and to my satisfaction. Also, when I received the original tags they were damaged, and in order to make me happy Balal ordered me new tags which I will pick up next week. Once again my experience with Elite Acura is beyond my expectations. Balal Rauf and Al Kaye, who sold us the car, are friends for life. They always make me feel part of the Acura family, and I will always refer friends and family to them. Loyal customer for life, Bonnie Gilman More
I had an awesome experience at Elite Acura. First of all my husband and I stopped by on a saturday at closing time. Ron came out to greet us and took the time to introduce himself. I asked for his card and my husband and I stopped by on a saturday at closing time. Ron came out to greet us and took the time to introduce himself. I asked for his card and told him I would return. I went back on Monday. I was hesitant to buy right away do to a pending refi on my mortgage. I love the fact that this dealership didn't pressure me. Everyone was concerned with my comfort and satisfaction. Ron and Balal followed up with me and kept me informed, but they were never pushy, I felt like I was talking to a friend. I went back to buy my Acura TSX and I love my car. I have bought new cars in the past but this is by far the best experience I have ever had with a dealership. My husband plans to buy a TL in the near future. Thanks to all! More
What an awesome experience in purchasing my new 2012 TL! I have been taking my 2006 Acura TL to Elite for the last 3.5 years for service. The service department is unmatched. Recently I stopped into the sho I have been taking my 2006 Acura TL to Elite for the last 3.5 years for service. The service department is unmatched. Recently I stopped into the show room to look a the new TLs. I Harry Helmer very quickly and had a comfort in dealing with him. I have purchased 16 cars and Harry is the "BEST" car sales person I have ever used. Not pushy, Very honestly, detailed, listens to your concerns, and I felt he was really working for me (which at a car dealership never seems to be the case). He got me an amazing deal on my trade in and new car. I was so pleased I sent a co-worker & wife the next day to Harry who then purchased a brand new 2012 MDX from him. Also very pleased! You can look around at other dealers but honestly I would not bother! Just go to Elite and ask for Harry! Life will be much better! I will not go to any other dealer. On a side note - the 2012 TL All Wheel Drive is an amazing car! More
I went to this dealer thinking due to it being an Acura dealer that the quality of the car would be outstanding but it turned out to be a big problem and they won't due anything about it. I've called left dealer that the quality of the car would be outstanding but it turned out to be a big problem and they won't due anything about it. I've called left messages about trade in or some type of replacement for $20,000 you think you would receive and excellent purchase, but I was wrong. I would not recommend anyone to use this dealer.I've only had this car for five months. More