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Elite Acura

Maple Shade Township, NJ

Overview
Reviews
Vehicles
4.9
1,237 Reviews
Call Dealership (856) 722-9600
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2840 NJ-73

Maple Shade Township, NJ

08052

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Showing 1,237 reviews

November 28, 2023

Ran into a no crank problem today. Jonathan had me in and corrected the problem in less than an hour. More

by Mustang Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lathers
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Nov 30, 2023 -

Elite Acura responded

It's fantastic to hear that you had a great experience and that Jonathan provided helpful assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 28, 2023

Jon Lathers was excellent . He communicated frequently and explained everything throughly.Very happy to have his assistance. More

by jcoffey410
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lathers
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Nov 30, 2023 -

Elite Acura responded

It's fantastic to hear that you had a great experience and that Jon provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 27, 2023

Service rep Patrick is excellent, attentive and appreciates long term customers. He always exceeds expectations More

by Yjh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Nov 29, 2023 -

Elite Acura responded

It's fantastic to hear that you had a great experience and that Patrick provided excellent assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 26, 2023

Quick service with very comfortable waiting area. Kept me informed and explained services and tips More

by Jvs1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kerney
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Nov 28, 2023 -

Elite Acura responded

We are thrilled to hear that you had a quick experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 25, 2023

Outstanding and 1st class service starting with Pat the service advisor down to the mechanics highly recommended! Went above and beyond to make sure everything was good to go! Will be going back here for s More

by jaycha508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat and Matt Frangella
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Nov 30, 2023 -

Elite Acura responded

It's fantastic to hear about the outstanding and top-notch service you received at Elite Acura! When a service team, from the advisor like Pat to the mechanics, goes above and beyond to ensure everything is taken care of, it truly speaks volumes about their dedication to customer satisfaction. Traveling over an hour for service shows how much you value our exceptional service. Thank you for your business!

November 23, 2023

I highly recommend my service advisor, Jonathon Lathers. He is very knowledgeable and trustworthy. He is why I keep returning to Elite Acura. More

by dmwrdh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon lathers
Report | Print
Nov 29, 2023 -

Elite Acura responded

Having a service advisor like Jonathon, who is knowledgeable and trustworthy, can make a significant difference in the service experience. It's great to hear that he's the reason for your loyalty to Elite Acura. Thank you for your business!

November 22, 2023

Great Nice Knowledgeable Friendly Staff but the in house coffe sucked the water was good though More

by Careyrp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Nov 28, 2023 -

Elite Acura responded

It's good to hear that you had a positive experience with the staff, but it's a bummer that the in-house coffee didn't quite hit the mark! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 22, 2023

Kameelah was amazing. Super helpful. Totally made our day and saved our holiday plans. We are so great full. Thank you so much! More

by nadja3hope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameelah Williams
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Jan 10, 2024 -

Elite Acura responded

Wow, thank you so much for sharing your experience with Kameelah! Nothing beats top-notch customer service, especially when it saves your holiday plans. So happy to hear she made a lasting impression on you. Kudos to Kameelah and our team!

November 21, 2023

Service is spot on. The service folks are top notch. I usually work with Jon and he is fantastic to work with. More

by mcain6916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Report | Print
Nov 23, 2023 -

Elite Acura responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 21, 2023

Elite Acura meets and exceeds my expectations! Ryan Campbell in the service department is the best! Responsive, courtesy, knowledgeable and professional at all times! More

by justcoulterjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
Report | Print
Nov 23, 2023 -

Elite Acura responded

It's fantastic to hear that you had a great experience and that Ryan exceeded your expectations! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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