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Elite Acura

Maple Shade Township, NJ

Overview
Reviews
Vehicles
4.9
1,370 Reviews
Call Dealership (856) 722-9600
View Awards

2840 NJ-73

Maple Shade Township, NJ

08052

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Showing 1,370 reviews

June 19, 2025

My needs are always met with urgency and kindness! Communication is thorough and my questions/ concerns are always addressed promptly! More

by Bridgeth15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carl Budden
Report | Print
Jun 20, 2025 -

Elite Acura responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

June 19, 2025

I wasn’t very happy with my visit today as it took an hour and a half to do an oil change. The guy that helped me was very nice but the service for an oil change is terrible and my car wasn’t even washed More

by Angela Wallace
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Report | Print
Jun 21, 2025 -

Elite Acura responded

Thank you for the positive rating! We appreciate your feedback and regret that your service experience fell short of expectations. I apologize for the long wait you experienced. Our goal is to provide efficient and high-quality service, and we appreciate you bringing this to our attention. We’re committed to improving your experience on your next visit. If you would like to discuss this further, please don't hesitate to reach out to me.   Pat Oliveto, General Manager poliveto@group1auto.com

June 18, 2025

It would be good if you explain more what you guys done in car how does xxxxx work and all the details. More

by sharma_ankit4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas tom
Report | Print
Jun 21, 2025 -

Elite Acura responded

Thank you for sharing your feedback with us! We're sorry to hear that we didn’t meet your expectations. Your input is valuable, and it will help us to provide a better experience for you in the future. Rest assured, we’re looking into your concerns and will get back to you as soon as possible. We appreciate your patience and understanding. Pat Oliveto General Manager - Elite Acura poliveto@group1auto.com

June 17, 2025

Staff (Patrick) was pleasant and professional. Strive was superb, I never had a bad experience with Elite. More

by Natasharoberts70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
June 16, 2025

Clean, professional. Atmosphere was lovely. Abraham Moreno was very knowledgeable and a pleasure to work with. More

by Javier Campos
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Abraham Moreno
Report | Print
Jun 17, 2025 -

Elite Acura responded

Hi Javier, thank you for your kind review; we are happy to pass along your comments to the Abraham here at Elite Acura! Please don't hesitate to reach out if there's anything additional we can do for you.

June 15, 2025

Ryan Campbell does an excellent job. He is knowledgeable and hard working. I trust his expertise. More

by Walt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
Report | Print
Jun 17, 2025 -

Elite Acura responded

Hi Walt, we're happy you found our staff to be so supportive during your experience here at Elite Acura. Please let us know if there is anything else we can do for you; we are more than happy to help!

June 15, 2025

The service department is great. They are attentive, willing to help you, they answer any questions you have. Top Notch people More

by drram1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
Report | Print
Jun 17, 2025 -

Elite Acura responded

Hello, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

June 14, 2025

I love the service at this dealership. Always fix my issues the first time. Great customer service. More

by puerto_roc21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Jun 16, 2025 -

Elite Acura responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

June 13, 2025

Great, timely service. The team is very detailed and responsive. Very knowledgeable and able to describe clearly what needs to be done. More

by Grant.r.steph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
Report | Print
Jun 15, 2025 -

Elite Acura responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 13, 2025

I was especially impressed with Tom‘s ability to quickly determine the problem of my flat tire and suggest only the service that was required. He also gave me an option to replace all four tires, which was More

by vjbordo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Stills
Report | Print
Jun 15, 2025 -

Elite Acura responded

Hello, thank you for your kind review; we are happy to pass along your comments to Tom here at Elite Acura! Please don't hesitate to reach out if there's anything additional we can do for you.

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