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Elite Acura

Maple Shade Township, NJ

4.9
1,085 Reviews

2840 NJ-73

Maple Shade Township, NJ

08052

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Showing 1,085 reviews

December 31, 2024

The dealership is very clean and organized. Everyone is very friendly and respectful. Excellent team. More

by johnzhao84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jan 03, 2025 -

Elite Acura responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2024

It was the fastest, most efficient, hassle-free & pressure-free experience buying a car from a dealership I've had in 30 years. More

by Ron
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Manley
Jan 02, 2025 -

Elite Acura responded

Hi Ron, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

December 29, 2024

Jonathan is service is the best. Kept me updated daily so I knew what was going on and when to expect my car to be ready. More

by Susie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Jan 01, 2025 -

Elite Acura responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

December 29, 2024

As fffu Service was good. Everything OK don’t know what more to say. Will continue to get service done at this dealer. More

by Shane M
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know their names
Jan 01, 2025 -

Elite Acura responded

Hello Shane, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 28, 2024

I purchased my 2021 Acura RDX as a CPO unit. This has nothing to do with the service department. The service dept and Daquan Rogers are excellent! My issue is the CPO unit I purchased this past More

by Craig08002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DaQuan Rogers
Jan 01, 2025 -

Elite Acura responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to your recent visit with us. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Pat Oliveto General Manager poliveto@group1auto.com

December 28, 2024

Always have a good experience here and my service advisor explains everything in detail and communicates during the service More

by Pattyhrn2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lathers
Dec 28, 2024 -

Elite Acura responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

December 28, 2024

I am fully satisfied with the service. They are very accommodating. An excellent service that was given. More

by rlmaranan1219
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can't remember the name
Dec 29, 2024 -

Elite Acura responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 28, 2024

Went to the dealership today Elite Acura Dealership to get that A1 service we are accustomed to. The service center lounge is perfect and designed to satisfy all requirements while your vehicle is being s More

by lorenzo.winrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Lathers and DeQuan
Dec 29, 2024 -

Elite Acura responded

Hi, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

December 28, 2024

The staff is friendly and helpful for the services. He explains the problem and resolve the problem in timely manner. More

by yizhuochen78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ron
Dec 29, 2024 -

Elite Acura responded

Hi, we're happy you found our staff to be so supportive during your experience here at Elite Acura. Please don't hesitate to reach out if there's anything additional we can do for you.

December 27, 2024

Service department could use some reorganization. Seems understaffed, and very much in disarray. Kinda unprofessional More

by Kiocco06
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Dec 28, 2024 -

Elite Acura responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Pat Oliveto General Manager poliveto@group1auto.com>

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