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Elite Acura

Maple Shade Township, NJ

4.9
1,085 Reviews

2840 NJ-73

Maple Shade Township, NJ

08052

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Showing 1,085 reviews

January 03, 2025

Came for service and i paid 200 off the rip just to get new wheel locks and and bearing put on. didn’t even manage to put the new locks since they didn’t have the same key even though it was an acura lock. More

by alvin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom
Jan 07, 2025 -

Elite Acura responded

I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to the unsatisfactory service visit. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. General Manager Pat Oliveto poliveto@group1auto.com

January 02, 2025

Pat does a great job in the service dept. Work done as promised and communication was great. More

by Martyn_kevin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
Jan 03, 2025 -

Elite Acura responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 02, 2025

Timely response to service request, waiting area great, and details provided of suggested services needed. More

by Chrismcclelland1971
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon Lathers
Jan 04, 2025 -

Elite Acura responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

January 02, 2025

John did a great job coordinating our service visit, keeping us appraised of progress and ensuring all requested maintenance service was completed to spec. More

by jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lathers
Jan 04, 2025 -

Elite Acura responded

Hi Jim, thank you for your kind review; we are happy to pass along your comments to the team here at Elite Acura! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 02, 2025

Elite Acura in Maple Shade NJ was great today in servicing my car. They were professional and efficient and friendly More

by Peter Crawford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Still in service department
Jan 04, 2025 -

Elite Acura responded

Hi Peter, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

January 01, 2025

They made it easy to purchase a car, Scott may salesman was great and Lane in finance was super! More

by mitchellmali2520
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott
Jan 03, 2025 -

Elite Acura responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 01, 2025

Great service from Patrick! Service was completed while I waited and it was a smooth process. Have always been an acura customer and will continue to do so! More

by jfoster1287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Jan 03, 2025 -

Elite Acura responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 31, 2024

I went in for a scheduled oil change and can say it was a fairly fast and quick experience More

by ronnie1600
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daquan
Jan 01, 2025 -

Elite Acura responded

Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2024

the sales staff here is great. Joe I is one of the best around. He really takes the time to listen to what you want in your car! More

by melanie_0628
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe I
Jan 02, 2025 -

Elite Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the Joe here at Elite Acura! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 31, 2024

The salesman was friendly and professional, Mike the salesman asked if I want to test drive a vehicle similar to the vehicle I wanted but I said I’m ok getting inside and see what Acura mdx feels like a More

by Chris
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael mehale not sure how to spell it.
Jan 02, 2025 -

Elite Acura responded

Hi Chris, thank you for your kind review; we are happy to pass along your comments to Mike here at Elite Acura! Please let us know if there is anything else we can do for you; we are more than happy to help!

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