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Elite Acura

Maple Shade Township, NJ

Overview
Reviews
Vehicles
4.9
1,093 Reviews
Call Dealership (856) 722-9600
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2840 NJ-73

Maple Shade Township, NJ

08052

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Showing 1,093 reviews

May 24, 2024

(Update) car went back they finally did the oil change and ordered parts will adjust review when missing parts are installed thanks to Matt Frangella 👍 the team stepped up and is getting me fixed up than More

by Mugenfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Frangella
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May 29, 2024 -

Elite Acura responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jun 19, 2024 -

Elite Acura responded

Thank you for your feedback about your recent service, this should not have happened, and I apologize for any inconvenience you faced concerning the issues you encountered. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Tom Alfinito Market Director talfinito@Group1Auto.com Office – 856-380-5150

May 23, 2024

Worst dealership ever. Delivered 2024 Integra with chip in paint. Salesman tried to touch it up but it looks terrible. Never offered to fix it properly but wanted to sel More

by Wbrn1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Abraham
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May 23, 2024

Best service department ever! Professional, courteous and affordable! Was seen earlier than my appointment and out in a flash. More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
May 24, 2024 -

Elite Acura responded

We are thrilled to hear that you had the best experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

May 22, 2024

Impressive all around. The service offered by the dealer was great. Jon's communication, speed, and level of assistance was above what I was expecting. More

by srastin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Report | Print
May 22, 2024 -

Elite Acura responded

We're delighted to learn about your positive experience and the great assistance provided by Jon! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 21, 2024

I’ve been a long time customer of Elite Acura because I trust their service. All of their advisors take the time to explain any repair issues. Repairs work performed is always excellent. More

by DK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Flaherty
Report | Print
May 22, 2024 -

Elite Acura responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 20, 2024

They are very friendly and very helpful. Finished my service very quickly. If I had known how fast they would be I would not have gotten a loaner vehicle. More

by RDRossi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
May 22, 2024 -

Elite Acura responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 19, 2024

The staff at Elite Acura in Cherry Hill NJ was very kind, courteous and knowledgeable. More

by davidross7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan and Pat
Report | Print
May 22, 2024 -

Elite Acura responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 16, 2024

Jonathan Lathers in the service department was excellent. He went above and beyond what I needed More

by Jlynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lathers
Report | Print
May 20, 2024 -

Elite Acura responded

We're delighted to learn about your positive experience and the excellent assistance provided by Jonathan! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 16, 2024

The staff is friendly, the service is prompt, and the technicians are knowledgeable and experienced. More

by jigna74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon was my advisor and TJ was my technician.
Report | Print
May 16, 2024 -

Elite Acura responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 15, 2024

Things are fine around here. Employees are nice enough for the most part, but some long wait times for simple enough requests. More

by Dave
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Report | Print
May 17, 2024 -

Elite Acura responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

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