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Elite Acura

Maple Shade Township, NJ

Overview
Reviews
Vehicles
4.9
1,062 Reviews
Call Dealership (856) 722-9600
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2840 NJ-73

Maple Shade Township, NJ

08052

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Showing 1,062 reviews

June 05, 2024

Excellent service and responsiveness. Jon Lathers is super at what he does and always is helpful. More

by Edkilgallon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lathers
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Jun 07, 2024 -

Elite Acura responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything we can do for you.

June 04, 2024

Elite is very inviting as soon as you walk in the door. I appreciate the fact that my salesman, Scott Goldberg is attentive to my wishes when it comes to exterior and interior color. The credit personnel w More

by cdaug25
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Goldberg
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Jun 07, 2024 -

Elite Acura responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

June 04, 2024

Friendly accommodating staff which answered all of my questions. Longer wait than expected but otherwise the service was fine. More

by bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot name
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Jun 07, 2024 -

Elite Acura responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

May 31, 2024

Service was truly exceptional and courteous. The service representative accommodated our schedule— we are so grateful! More

by vygantasvet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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May 31, 2024 -

Elite Acura responded

We're delighted to learn that your experience was exceptional! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 29, 2024

Patrick was helpful he explained something to me that I needed to know. When I need to get them done More

by Sheba
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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May 29, 2024 -

Elite Acura responded

We're delighted to learn about your positive experience and the helpful assistance provided by Patrick! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 28, 2024

Always professional with clear communication and a desire to help. I highly recommend them and Acura makes a great car. More

by andrewgentile20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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May 29, 2024 -

Elite Acura responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 28, 2024

My mdx service experience was with Patrick at the elite, he is very patient and helpful, easy to communicate. I appreciate it. More

by zhiyinghu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Report | Print
May 29, 2024 -

Elite Acura responded

We're delighted to learn about your positive experience and the great assistance provided by Patrick! Your satisfaction is our ultimate goal, and we truly value your business. We look forward to assisting you again in the future.

May 28, 2024

Always professional and courteous . Keeps you informed on the progress of your vehicle. Explain in detail any issues with your vehicle . More

by BOBJ404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Still
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May 29, 2024 -

Elite Acura responded

We're delighted to learn that your experience was positive! Our primary aim is your satisfaction! Thank you for choosing us. We are excited to be able to help you again in the future.

May 24, 2024

Very nice. Love talking with Patrick and Joe. Always very nice and helpful. I be back More

by denisedq06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Torres
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May 27, 2024 -

Elite Acura responded

Congratulations on your new vehicle! We're thrilled that Patrick and Joe provided you with a nice and helpful sales experience. Your satisfaction is our ultimate goal, and we eagerly anticipate assisting you in the future.

May 24, 2024

(Update) car went back they finally did the oil change and ordered parts will adjust review when missing parts are installed thanks to Matt Frangella 👍 the team stepped up and is getting me fixed up than More

by Mugenfred
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Frangella
Report | Print
May 29, 2024 -

Elite Acura responded

Thank you for your feedback, please know that we are looking into your concerns and will reply back to you soon.

Jun 19, 2024 -

Elite Acura responded

Thank you for your feedback about your recent service, this should not have happened, and I apologize for any inconvenience you faced concerning the issues you encountered. Your concerns will be shared with our team to address and prevent similar situations in the future. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place in this situation. Tom Alfinito Market Director talfinito@Group1Auto.com Office – 856-380-5150

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