Elite Acura

Great 90 day complimentary service inspection, I expected a two hour wait, service was completed in about one hour. Thank you a two hour wait, service was completed in about one hour. Thank you More

Ryan was the best! He communicated with me through the process and was super nice. He communicated with me through the process and was super nice. More

My service advisor, Jonathan Lathers always works with me when my car needs service. He is awesome. me when my car needs service. He is awesome. More

Terrible, terrible customer service. There is a reason why I do not go here for anything - everything is an excuse. I brought my car in for service and learned that they tried to charg There is a reason why I do not go here for anything - everything is an excuse. I brought my car in for service and learned that they tried to charge me 3x the price for the work. When I questioned the Service Advisor (Thomas), he offered to take $100 off of the bill. When I told him that I spoke to another Acura Service Advisor at another dealership about the price and informed him that I knew his prices were 3x the average, he said he would reduce the cost of the work. Who pays $205/hr for labor at a car dealership??? That's highway robbery! They are not honest people and I worry about how many others have been overcharged like this. More

Elite Acura’s service department is always helpful, honest and fast with their repairs. The staff works hard to ensure customer satisfaction and keeps open communication throughout the process! We’ve s honest and fast with their repairs. The staff works hard to ensure customer satisfaction and keeps open communication throughout the process! We’ve serviced two vehicles here over the years and will continue to come back! More

Friendly helpful staff and excellent customer service. A great lounge area if you choose to wait while your service is completed. A great lounge area if you choose to wait while your service is completed. More

Quick response time to my inquiry on a uswd car. The car was ready for a test drive when I arrived. The team moved me smoothy through the process to complete the sale. The car was ready for a test drive when I arrived. The team moved me smoothy through the process to complete the sale. More

Like the dealership. Like the representatives, but it’s very hard to get through to service. Like the representatives, but it’s very hard to get through to service. More

Thomas was Knowledgeable, helpful and friendly! ! I would highly recommend coming back for again for service. ! I would highly recommend coming back for again for service. More

Very communicative. They provide great customer service & loaner cars are new and a nice replacement while you wait for yours to be done. They provide great customer service & loaner cars are new and a nice replacement while you wait for yours to be done. More