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Elite Acura

Maple Shade Township, NJ

Overview
Reviews
Vehicles
4.9
1,146 Reviews
Call Dealership (856) 722-9600
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2840 NJ-73

Maple Shade Township, NJ

08052

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Showing 1,146 reviews

August 29, 2024

Great service with minimal wait time. Service advisors are understanding and not pushy. Highly recommend More

by Amyodonnell01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DaQuan
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Aug 31, 2024 -

Elite Acura responded

Hi, we're happy you found our staff to be so supportive during your experience here at Elite Acura. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

August 28, 2024

Usually great experience but this time the call center confirmed a loaner but apparently they have wrong info, we need to check with the dealer directly? Strange, so stayed versus drove to work. They d More

by nsheth0972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
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Sep 01, 2024 -

Elite Acura responded

nsheth0972, Thank you for your feedback about the issue with the loaner, this should not have happened, and I apologize for any inconvenience you faced having to stay. Your concerns will be shared with our team so, that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Pasquale Oliveto General Manager poliveto@group1auto.com

August 26, 2024

Service clearly explained and promptly performed. Prices seems fair and reasonable for an authorized dealer. More

by nhillman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
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Aug 31, 2024 -

Elite Acura responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 26, 2024

Amy, my service advisor was excellent! She was very attentive to my needs. My experience was exceptional. I would highly recommend Elite Acura to my friends and neighbors. Thanks Amy!! More

by Jakan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy
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Aug 31, 2024 -

Elite Acura responded

Hi Jakan, thank you for your kind review; we are happy to pass along your comments to the team here at Elite Acura! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 26, 2024

Jon Lathers is your best service advisor. Not only is he professional, patient and thorough, he kept me apprised of every step along the way. He deserves a huge promotion and pay raise More

by sross311
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JONATHAN LATHERS
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Aug 31, 2024 -

Elite Acura responded

Hi, we're happy you found our staff to be so supportive during your experience here at Elite Acura. Please don't hesitate to reach out if there's anything additional we can do for you.

August 26, 2024

Elite Acura did a great job with my car. They communicated clearly and kept me well informed. More

by Eric
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Aug 31, 2024 -

Elite Acura responded

Hi Eric, thank you for your kind review; we are happy to pass along your comments to the team here at Elite Acura! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 22, 2024

Excellent and timely service. Friendly, and attentive staff. Honest assessment of the service required. No unnecessary extras. More

by nena0730
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John
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Aug 24, 2024 -

Elite Acura responded

Hello, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

August 21, 2024

My service visit was quick, efficient and thorough. I appreciate the personalized attention and consideration. More

by lindawaller480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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Aug 24, 2024 -

Elite Acura responded

Hello, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

August 16, 2024

Good nice love acura thx finances car service best friend transfer car a trading my car More

by Adrian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Aug 18, 2024 -

Elite Acura responded

Hi Adrian, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 16, 2024

I have used this Acura dealership for all my service repairs. They are very professional and reliable. More

by niba3qh7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
All
Report | Print
Aug 17, 2024 -

Elite Acura responded

Hi, we really appreciate your feedback! We look forward to your next visit! Take care!

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