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Elite Acura

Maple Shade Township, NJ

Overview
Reviews
Vehicles
4.9
1,146 Reviews
Call Dealership (856) 722-9600
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2840 NJ-73

Maple Shade Township, NJ

08052

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Showing 1,146 reviews

September 05, 2024

Efficient service I was kept updated during the wait, which I appreciated. I would recommend the services. More

by rosalindtkaplan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cannot recall
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Sep 07, 2024 -

Elite Acura responded

Hi, thank you so much for the positive review! Thanks again for the recommendation, and have an amazing day!

September 03, 2024

My service advisor was great, the other advisors at the desks were rude and not helpful. It took 3 hrs for an oil change because my slip was back there and no one saw it for an hour and a half More

by jenshark75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameelah Williams
Report | Print
Sep 05, 2024 -

Elite Acura responded

Thank you for your feedback about this negative experience you had with us because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me? Pasquale Oliveto, General Manager poliveto@group1auto.com

September 03, 2024

Great experience from start to finish! Worked with Jerry Fernicola and he made it very easy and stress free. More

by atblyth82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Fernicola
Report | Print
Sep 06, 2024 -

Elite Acura responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 03, 2024

Everyone at the dealership was great, especially Joe Torres, my salesman. He was patient and very helpful. More

by TCE40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Torres
Report | Print
Sep 06, 2024 -

Elite Acura responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

September 02, 2024

Helped me with my issues i was having with my vehicle and was able to get it fixed on the same day More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daquan
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Sep 06, 2024 -

Elite Acura responded

Hello John, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

September 01, 2024

Joe helped me get what l wanted in a timely manner , showed me around the dealer ship introduced me to all whom will be helping me out in the future More

by jeromeburns48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe i
Report | Print
Sep 06, 2024 -

Elite Acura responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 31, 2024

Service appointments always on point, I have never waited longer than anticipated, communication is the best. Amy in Service is attentive and thorough. More

by Sumvannahh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mann
Report | Print
Sep 06, 2024 -

Elite Acura responded

Hi, thanks for your praise and kind comments about Amy. We are always more than happy to assist you if anything else comes up. Take care!

August 31, 2024

The technicians were friendly and very knowledgeable. The dealership was very clean. I would definitely go back More

by Wartersfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
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Sep 02, 2024 -

Elite Acura responded

Hello, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 31, 2024

Great customer service in sales, management and service. This is my fourth purchase from this dealership. More

by Sarah.belfi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Torres
Report | Print
Sep 06, 2024 -

Elite Acura responded

Hi, thank you for your kind words and this wonderful review! We hope you have a great day! !

August 30, 2024

Hands down, Pat is the guy! ! Beyond excellent customer service skills. I have been coming here for over 7 years and have always had a great experience. These are the pros and th More

by audixx17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
Report | Print
Sep 02, 2024 -

Elite Acura responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

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