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Elite Acura

Maple Shade Township, NJ

Overview
Reviews
Vehicles
4.9
758 Reviews
Call Dealership (856) 722-9600
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2840 NJ-73

Maple Shade Township, NJ

08052

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Showing 758 reviews

October 20, 2023

On time, courteous and professional. The place was clean with plenty of amenities while I waited. More

by Chuck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kerney
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Oct 24, 2023 -

Elite Acura responded

Being on time, courteous, and professional are all essential qualities for a positive service experience. It's also great to know that the place was clean and offered amenities to make your wait more comfortable. We appreciate your business. We look forward to assisting you in the future.

Helpful
October 20, 2023

Elite Acura is great for service. They take you on time, deliver when promised and don’t sell extra repairs. More

by Jkranzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
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Oct 24, 2023 -

Elite Acura responded

It's great to hear that Elite Acura provides excellent service, including punctual appointments, on-time delivery, and a commitment to not pushing unnecessary repairs. Transparent and reliable service is valuable for customers. We appreciate your business. We look forward to assisting you in the future.

Helpful
October 20, 2023

My original appointment was canceled when I arrived. I could not be accomodated . I was upset as I made other plans based on my original appt. I actually believe I was being lied to by the service write More

by Nicktroi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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Nov 05, 2023 -

Elite Acura responded

Thank you for your feedback. I'm sorry to hear that your experience with our service was unsatisfactory. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Tom Alfinito Market Director 856-380-5150 talfinito@Group1Auto.com

Helpful
October 19, 2023

Great service and experience with this dealer each time I have been there and whenever I have called. More

by laurenyayac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daquan
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Oct 21, 2023 -

Elite Acura responded

It's fantastic to hear that you've had great service and positive experiences with Elite Acura every time you've been here or called us. Consistency in providing excellent service is a testament to our commitment to customer satisfaction. We appreciate your continued support.

Helpful
October 17, 2023

Wonderful to work with. Quick and thorough service. Greg Kerney kept me informed and up to date on service status. 5 out of 5 for him. More

by Jzucconi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Kerney
Report | Print
Oct 19, 2023 -

Elite Acura responded

It's fantastic to hear that you had a wonderful experience and received quick and thorough service. Greg's excellent communication and keeping you informed is highly valued. We'll make sure to pass along your praise to Greg. Your satisfaction is our goal, and we look forward to serving you again!

Helpful
October 16, 2023

Johnathan always go above and beyond to satisfy my needs he definitely cares about his customers he is a awesome More

by lclement05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathon Lathers
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Oct 17, 2023 -

Elite Acura responded

Thank you for your wonderful feedback! It's great to hear that Johnathan consistently goes above and beyond to satisfy your needs and truly cares about his customers. Your kind words mean a lot to us. We're here to provide exceptional service and support, and we appreciate your loyalty as a customer. Thank you for choosing us!

Helpful
October 13, 2023

My service technicians were excellent, professional environment, and knowledgeable staff. I would recommend this dealership and service department to anyone. More

by Antuzzi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott and sheila
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Oct 17, 2023 -

Elite Acura responded

Thank you for your recommendation! It's great to hear that your service technicians were excellent, the environment was professional, and the staff was knowledgeable. Your positive feedback means a lot to us, and we're here to assist anyone who needs our help. Thank you for choosing us!

Helpful
October 12, 2023

Quick fast reliable great service. Knowledge helpful respectful great awesome customer service. Advisor was super fantastic wonderful More

by Tia sheed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Campbell
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Oct 14, 2023 -

Elite Acura responded

It's fantastic to hear that you received quick, fast, and reliable service, and that the team provided knowledgeable, helpful, respectful, and awesome customer service. When an advisor is described as super fantastic and wonderful, it's a testament to their dedication to customer satisfaction. Thanks for sharing your thoughts!

Helpful
October 12, 2023

Dealership service representative are very efficient, friendly, knowledgeable and accommodating. The service area is very clean and comfortable. More

by Misssyl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
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Oct 14, 2023 -

Elite Acura responded

We are pleased to hear that Elite Acura service representatives are efficient, friendly, knowledgeable, and accommodating. Having a clean and comfortable service area adds to the overall experience. Thanks for sharing your thoughts!

Helpful
October 07, 2023

This is a clean, professional and friendly dealership. I have been coming here for nearly 20 years. More

by SaylorboyIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Excellent customer service
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Oct 10, 2023 -

Elite Acura responded

It's truly impressive to hear that you've been a loyal customer at Elite Acura for nearly 20 years. Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Helpful
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