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Elite Acura

Maple Shade Township, NJ

4.9
1,146 Reviews

2840 NJ-73

Maple Shade Township, NJ

08052

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Showing 1,146 reviews

October 04, 2024

My experience was wonderful the wait was not long at all great customer service just wonderful More

by tamrodbelfor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Flaherty
Oct 12, 2024 -

Elite Acura responded

Hello, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 04, 2024

Excellent customer service. Jon Lathers is respectful and understanding the customer needs. Jonathan took time to explain to us about our car alarm systems and vehicle systems More

by Big G
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lathers
Oct 12, 2024 -

Elite Acura responded

Hello, we're happy you found Jon to be so supportive during your experience here at Elite Acura. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 03, 2024

Great service and very reliable. Service is a pleasant experience. It all starts at the top with Tom Alfonito More

by Agiunta33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Oct 06, 2024 -

Elite Acura responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

October 02, 2024

Ryan was excellent and got my service done. Prior to Ryan I had 2 appointments and was promised a loaner - no one called to let me know they couldn’t full fill that request. Instead I showed up More

by Mgasiorowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan (new. Guy)
Oct 06, 2024 -

Elite Acura responded

Mgasiorowski, I appreciate your feedback and offer my sincere apologies for any inconvenience you may have experienced due to the lack of communication about the loaner car. If there is anything I can do to regain your trust, please do not hesitate to reach out to me. I would like to hear more about the details of your experience and how we can improve in the future. Pat Oliveto General Manager poliveto@group1auto.com

October 02, 2024

Very efficient doing the work necessary. Also very friendly and helpful when first setting up the work. A very good experience. More

by njsteve53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daquan
Oct 04, 2024 -

Elite Acura responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 01, 2024

I had a great experience at this dealership. I had routine maintenance performed and staff was very professional and friendly. Work was done efficiently. More

by Dawn S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Oct 04, 2024 -

Elite Acura responded

Hi Dawn, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

September 30, 2024

Great service and quick turnaround. Honest and great communication from Pat. Would definitely recommend to others. More

by rgreenwood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Oct 05, 2024 -

Elite Acura responded

Hi, we're happy to hear you had such a positive experience with Pat! We do hope we can be of assistance in the future. Take care!

September 30, 2024

The dealership has good customer service. They always do their best to handle your concerns regarding your car. More

by Gkelly3405
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Came Sept 27 don't remember his name
Oct 05, 2024 -

Elite Acura responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 28, 2024

Bought an older model used vehicle from Nick with Elite. Although we were not spending a ton of money, Nick treated us like we were buying the most expensive vehicle on the lot. He was very friendly and pro More

by Jalutz74
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick, Jim
Oct 02, 2024 -

Elite Acura responded

Hi, we're happy to hear you had such a great experience with Nick! Feel free to reach out to us if you need anything. Have a wonderful day.

September 28, 2024

Thank you Tom for all of your Hard work and diligence on our MDX. We cam in for a timing belt and were able to address additional issues with the vehicle More

by aruff918
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Oct 02, 2024 -

Elite Acura responded

Hello, we're happy you found Tom to be so supportive during your experience here at Elite Acura. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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