Elite Acura
Maple Shade Township, NJ
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Terrible, terrible customer service. There is a reason why I do not go here for anything - everything is an excuse. I brought my car in for service and learned that they tried to charg There is a reason why I do not go here for anything - everything is an excuse. I brought my car in for service and learned that they tried to charge me 3x the price for the work. When I questioned the Service Advisor (Thomas), he offered to take $100 off of the bill. When I told him that I spoke to another Acura Service Advisor at another dealership about the price and informed him that I knew his prices were 3x the average, he said he would reduce the cost of the work. Who pays $205/hr for labor at a car dealership??? That's highway robbery! They are not honest people and I worry about how many others have been overcharged like this. More
Quick response time to my inquiry on a uswd car. The car was ready for a test drive when I arrived. The team moved me smoothy through the process to complete the sale. The car was ready for a test drive when I arrived. The team moved me smoothy through the process to complete the sale. More
Very communicative. They provide great customer service & loaner cars are new and a nice replacement while you wait for yours to be done. They provide great customer service & loaner cars are new and a nice replacement while you wait for yours to be done. More