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Elite Acura

Maple Shade Township, NJ

4.9
1,064 Reviews

2840 NJ-73

Maple Shade Township, NJ

08052

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Showing 1,064 reviews

September 03, 2024

Great experience from start to finish! Worked with Jerry Fernicola and he made it very easy and stress free. More

by atblyth82
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jerry Fernicola
Sep 06, 2024 -

Elite Acura responded

Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

September 03, 2024

Everyone at the dealership was great, especially Joe Torres, my salesman. He was patient and very helpful. More

by TCE40
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Torres
Sep 06, 2024 -

Elite Acura responded

Hi, thanks for your praise and kind comments about our team. Please don't hesitate to reach out if there's anything additional we can do for you.

September 02, 2024

Helped me with my issues i was having with my vehicle and was able to get it fixed on the same day More

by John
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daquan
Sep 06, 2024 -

Elite Acura responded

Hello John, we appreciate you taking the time to leave us this feedback. We hope you have a great day!

September 01, 2024

Joe helped me get what l wanted in a timely manner , showed me around the dealer ship introduced me to all whom will be helping me out in the future More

by jeromeburns48
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe i
Sep 06, 2024 -

Elite Acura responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 31, 2024

Service appointments always on point, I have never waited longer than anticipated, communication is the best. Amy in Service is attentive and thorough. More

by Sumvannahh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amy Mann
Sep 06, 2024 -

Elite Acura responded

Hi, thanks for your praise and kind comments about Amy. We are always more than happy to assist you if anything else comes up. Take care!

August 31, 2024

The technicians were friendly and very knowledgeable. The dealership was very clean. I would definitely go back More

by Wartersfamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
Sep 02, 2024 -

Elite Acura responded

Hello, we really appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

August 31, 2024

Great customer service in sales, management and service. This is my fourth purchase from this dealership. More

by Sarah.belfi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Torres
Sep 06, 2024 -

Elite Acura responded

Hi, thank you for your kind words and this wonderful review! We hope you have a great day! !

August 30, 2024

Hands down, Pat is the guy! ! Beyond excellent customer service skills. I have been coming here for over 7 years and have always had a great experience. These are the pros and th More

by audixx17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
Sep 02, 2024 -

Elite Acura responded

Hello, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

August 29, 2024

Great service with minimal wait time. Service advisors are understanding and not pushy. Highly recommend More

by Amyodonnell01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DaQuan
Aug 31, 2024 -

Elite Acura responded

Hi, we're happy you found our staff to be so supportive during your experience here at Elite Acura. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

August 28, 2024

Usually great experience but this time the call center confirmed a loaner but apparently they have wrong info, we need to check with the dealer directly? Strange, so stayed versus drove to work. They d More

by nsheth0972
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Unknown
Sep 01, 2024 -

Elite Acura responded

nsheth0972, Thank you for your feedback about the issue with the loaner, this should not have happened, and I apologize for any inconvenience you faced having to stay. Your concerns will be shared with our team so, that similar situations can be addressed and prevented. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about what took place on this visit. Pasquale Oliveto General Manager poliveto@group1auto.com

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