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Elite Acura

Maple Shade Township, NJ

4.9
1,244 Reviews

2840 NJ-73

Maple Shade Township, NJ

08052

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Showing 1,244 reviews

December 14, 2024

The service team were professional and knowledgeable, addressing the questions I had while the car was finishing it’s maintenance. More

by pat.thornton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
Dec 16, 2024 -

Elite Acura responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 14, 2024

I was misinformed about a service auto two times and had to leave this location without my planned service. I have purchased 4 Auto's in the past from this Dealer. This new group seems to have a problem wit More

by ra_nelson42
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Still
Dec 20, 2024 -

Elite Acura responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Pat Oliveto General Manager poliveto@group1auto.com

December 13, 2024

Service advisor Jon was great. Totally covered everything from what was needed to what was optional, no upselling. Service was fast More

by Jmn1738
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lathers
Dec 14, 2024 -

Elite Acura responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 13, 2024

Great service. Awesome service manager that I worked with highly recommend. I will come back. More

by frankhiggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Dec 15, 2024 -

Elite Acura responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 13, 2024

Tom and Pat were very nice. It would have been appropriate had someone let me know that my trunk needed to be empty prior to this appointment when we set it up. But I was able More

by elisasimkovitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, Pat
Dec 15, 2024 -

Elite Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Elite Acura! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 13, 2024

Daquan is a good service analyst - very good communication - would definitely request him for a future appointment More

by Lck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daquan
Dec 15, 2024 -

Elite Acura responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 12, 2024

The team at Elite Acura did a great job. They kept me informed and it was very quick. More

by Frank R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lathers, Anthony Barikan
Dec 13, 2024 -

Elite Acura responded

Hi Frank, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 11, 2024

They were very nice and helpful. they took care of everything that my mechanic found.i didn’t think my vehicle was under warranty but they took care of it no questions asked. I apprec More

by Powerhousestill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
Dec 13, 2024 -

Elite Acura responded

Hi, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

December 11, 2024

Thank you Thomas for taking care of my car. . I appreciate your thoroughness,and your recommendations about the brakes pads and Rotors. Thanks for the estimate. See you soon to get them done. More

by mazdamama9@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Still
Dec 13, 2024 -

Elite Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to Thomas here at Elite Acura! Please don't hesitate to reach out if there's anything additional we can do for you.

December 09, 2024

Very Polite and very informative of the work that was needed for my car. Minimum wait time More

by Claadr1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat I think
Dec 12, 2024 -

Elite Acura responded

Hi, thank you again for taking the time to let us know how we did. We hope you have a great day!

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