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Elite Acura

Maple Shade Township, NJ

4.9
758 Reviews

2840 NJ-73

Maple Shade Township, NJ

08052

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Showing 758 reviews

January 30, 2024

The service person was polite and took care of my problem. And explaining what the parts were and how it resolved the problem. More

by perrywalker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan cambell
Jan 31, 2024 -

Elite Acura responded

It's great to hear that the service person at our dealership was polite, took care of your problem, and provided clear explanations about the parts and resolution. We appreciate your positive feedback and look forward to serving you again!

January 29, 2024

What a Great young lady Kameleah is . .an asset to your company . The service was impeccable, and everything done to my satisfaction. More

by joe.passalacqua
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kanaleah
Jan 31, 2024 -

Elite Acura responded

We're delighted to hear that you had a great experience with Kameleah and that the service provided was impeccable and to your satisfaction. Thank you for acknowledging her as an asset to the company. We appreciate your positive review, and we look forward to serving you again in the future!

January 29, 2024

The service provided was great and would always bring my car back to be seen and taking care of More

by r.lundy40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daquan
Jan 31, 2024 -

Elite Acura responded

We're pleased to hear that you had a great service experience and that you would choose to bring your car back for future needs. . Your feedback is valuable, and we look forward to serving you again in the future. Safe travels!

January 28, 2024

They make servicing so easy for me here. I opted to wait for my car this time and my servicing agent Ryan was great. He kept me up to date, made sure I had a comfortable spot to work whil More

by terrisoutar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Feb 01, 2024 -

Elite Acura responded

Thank you for sharing your positive experience with the servicing team, especially with Ryan. It's great to hear that he kept you informed, provided a comfortable waiting experience, and ensured the timely completion of the service. Safe travels and we appreciate your business!

January 27, 2024

Process all good but still waiting for plate transfer reg. Screw up on their end. Been a long wait for follow up correction. BTW try not to go through voice mail xxxx. No answers or mail box full. More

by pc
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Giovanni
Feb 29, 2024 -

Elite Acura responded

Thank you for your feedback about your plate transfer and the lack of communication because that should not have happened. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Joe Morin, General Sales Manager talfinito@Group1Auto.com

January 27, 2024

Another fantastic experience with the Elite service department. The scheduling process was easy. The service writer was personable and prompt. He quickly got back to me w a video of the service tech go More

by bgraf9046
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Kerney
Jan 30, 2024 -

Elite Acura responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 25, 2024

Everyone is respectful. My salesperson, Scott Goldberg, is great and the service assistant today, also Scott, was most helpful. More

by Sylviajacobs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Bozarth
Jan 26, 2024 -

Elite Acura responded

We're pleased to hear that you've had respectful and helpful interactions with our team, including your service advisor Scott. We'll be sure to pass along your kind words to him. Thank you for choosing our service, and we appreciate your positive experience!

January 23, 2024

Great customer service and professionalism is what I got when I came in for an unexpected emergency repair visit at Elite Acura. I’ll be back for services for my car here. More

by Irv L.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Jan 25, 2024 -

Elite Acura responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

January 21, 2024

Elite Acura Service Center is Superior, Superior, Superior! You want the best service for your vehicle go to Elite Acura. Ryan Campbell and Brian Gatti were a pleasure to work with. True professio More

by scotski73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell, Brian Gatti
Jan 26, 2024 -

Elite Acura responded

Thank you for your enthusiastic recommendation! We're thrilled to hear that the Elite Acura Service Center, along with Ryan and Brian, provided superior service. We appreciate your kind words and the trust you've placed in us. Safe and happy driving!

January 20, 2024

Elite Acura is extremely customer oriented and I appreciated their honest assessment when it comes to caring for our family vehicle. The facility is always clean and well-maintained and I love the More

by Htp1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameelah
Jan 23, 2024 -

Elite Acura responded

Thank you for the kind words! We are thrilled that you had such a great experience here with us! We appreciate your business and look forward to your next visit!

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