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Elite Acura

Maple Shade Township, NJ

Overview
Reviews
Vehicles
4.9
1,148 Reviews
Call Dealership (856) 722-9600
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2840 NJ-73

Maple Shade Township, NJ

08052

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Showing 1,148 reviews

December 17, 2024

The service writer was polite. The service was done correctly and I'm very happy with the service. More

by Pn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Still
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Dec 20, 2024 -

Elite Acura responded

Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!

December 17, 2024

Thanks to Ryan and the service tech for good service and customer support. Highly recommended! More

by Kirby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Dec 20, 2024 -

Elite Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Elite Acura! Thanks again for the recommendation, and have an amazing day!

December 16, 2024

Service area very welcoming and clean. Service rep went above and beyond. Service was completed in a timely manner. More

by Jojocon7137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
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Dec 20, 2024 -

Elite Acura responded

Hi, we're so glad that we were able to go above and beyond your expectations! We hope to be of service to you again in the future. Best wishes, Elite Acura

December 14, 2024

The service team were professional and knowledgeable, addressing the questions I had while the car was finishing it’s maintenance. More

by pat.thornton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
CJ
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Dec 16, 2024 -

Elite Acura responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 14, 2024

I was misinformed about a service auto two times and had to leave this location without my planned service. I have purchased 4 Auto's in the past from this Dealer. This new group seems to have a problem wit More

by ra_nelson42
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tom Still
Report | Print
Dec 20, 2024 -

Elite Acura responded

We apologize for the inconvenience caused by your recent service experience. We strive to provide exceptional service to all our customers, and it’s clear that we fell short in this instance. We will be contacting you to address your concerns and find a resolution. Please don't hesitate to reach out to me if you need anything in the meantime. Pat Oliveto General Manager poliveto@group1auto.com

December 13, 2024

Service advisor Jon was great. Totally covered everything from what was needed to what was optional, no upselling. Service was fast More

by Jmn1738
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon Lathers
Report | Print
Dec 14, 2024 -

Elite Acura responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 13, 2024

Great service. Awesome service manager that I worked with highly recommend. I will come back. More

by frankhiggins
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom
Report | Print
Dec 15, 2024 -

Elite Acura responded

Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

December 13, 2024

Tom and Pat were very nice. It would have been appropriate had someone let me know that my trunk needed to be empty prior to this appointment when we set it up. But I was able More

by elisasimkovitz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom, Pat
Report | Print
Dec 15, 2024 -

Elite Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Elite Acura! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 13, 2024

Daquan is a good service analyst - very good communication - would definitely request him for a future appointment More

by Lck
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daquan
Report | Print
Dec 15, 2024 -

Elite Acura responded

Hi, your wonderful feedback and rating mean a lot to us. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 12, 2024

The team at Elite Acura did a great job. They kept me informed and it was very quick. More

by Frank R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Lathers, Anthony Barikan
Report | Print
Dec 13, 2024 -

Elite Acura responded

Hi Frank, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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