Elite Acura

I always bring my MDX 06 to Elite Acura for service. Scott and Rich are the best. They both treat me like family and go the extra mile for me. I request Scott everytime. Everyone should request him a Scott and Rich are the best. They both treat me like family and go the extra mile for me. I request Scott everytime. Everyone should request him as a service advisor. Scott always keeps me informed about what is going on with my car. He is honest and will always recommend what is best needed for my car. I have been coming to Elite Acura since 2001 since I had my MDX 01 before I traded it in for the 06. The service department is what makes me come back to Elite Acura. From the Service manager to each individual in the service department, these people are top notch. Thank you. More

I took my 2004 TSX to their service department and I had a great experience. Everyone I came in contact with was very nice, and my car was fixed right the first time!!! I think the price was average. It a great experience. Everyone I came in contact with was very nice, and my car was fixed right the first time!!! I think the price was average. It was what I excepted considering the nicer the car, the more expensive it is to maintain and fix. I do not and will not take my car to any other dealership! More

I went to Elite Acura to look at the MDX as my SUV lease was coming due. I was very surprised to see that the General Manager came out to assist me. Not only did he answer all of my questions he made sure was coming due. I was very surprised to see that the General Manager came out to assist me. Not only did he answer all of my questions he made sure that the MDX was the right vehicle for me. I never felt rushed even though I am sure he had many other responsibilities that needed his attention. I would not consider purchasing a car, new or used, from any other dealer. More

I brought my Acura 2004TL in for service, there was a binding during parking in Nov. 2007. The power steering pump was replaced at a cost of $733.00. the problem still exist, but not as bad before. With binding during parking in Nov. 2007. The power steering pump was replaced at a cost of $733.00. the problem still exist, but not as bad before. With my type of driving I don’t do a lot of Parallel parking, were most of your drive is interstate. I brought my Acura 2004TL April 4, 2008 for service with a binding during parking; I was told that I need a rack steering system at a cost of $1,500.00. a week later I brought the car with the same problem. i was given a loaner car, my car was fix by replacing the power steering pump, hose, fluid and switching assy. Now my car is running fine, but I should not have to pay for this misdiagnoses and replacement part that cost me $1,500.00. More

Elite Acura's service department was only "average" on knowing what to do to fix a few problems on my 2003 TL. They did OK as long as my car was under warranty, I mean, I gave them second chances to fix knowing what to do to fix a few problems on my 2003 TL. They did OK as long as my car was under warranty, I mean, I gave them second chances to fix things since it was thier nickle. However, as soon as my car was out of warranty I found a new place to take my car. Elite Acura charges more money than other dealerships. I won't be taking my car to them because I won't pay high costs for average service, knowing that I may need to return to them because they didn't get it right the first time. More