Elite Acura

Always the Best!!! I've been coming to Elite for more than 15 years (back when they were Sussman!). Four cars and hundreds of thousands of miles and the service is alway I've been coming to Elite for more than 15 years (back when they were Sussman!). Four cars and hundreds of thousands of miles and the service is always the best. Sales and Service bend over backward to help you and will always "make it right". Tom Alfinito (GM) is simply the best there is. More

Never ever recommend this dealer to anyone. Never recommend this dealer to anyone. such poor customer service have to call 4 months and write a review online to get them to resolve my issue whic Never recommend this dealer to anyone. such poor customer service have to call 4 months and write a review online to get them to resolve my issue which could have been done during the first phone call of 5 minutes. More

What a great experience!!! We were in the market for a car for our son, who will be driving soon. We had been shopping and returned the dealer where we had purchased our last 3 We were in the market for a car for our son, who will be driving soon. We had been shopping and returned the dealer where we had purchased our last 3 cars. Unfortunately they didn't have the deal for us. We came across a car on Elite Acura's website that met the criteria for our search. Uneasy to shop from an unknown to us dealer, we were pleasantly surprised. We got in touch with the dealer to make sure the car was available as it was a rainy Saturday and we are some distance away. Our questions were answered quickly during our initial contact and we decided to make the trip. After our first test drive we felt as though there was something on the car that needed to be adjusted, our sales consultant, Joseph Inglima and the general sales manager, Mike Greco advised us they would have the service department look at the car on Monday and we could come back and drive it again after it was adjusted. Most dealers would have encouraged us to buy the car and then promised to fix it after the purchase but Joe and Mike realized the importance of a safe vehicle for our son. As promised the adjustment was made and we were notified. My husband and son returned to the dealer on Monday night to test drive the car again. All was well with the car and we were able to come to an agreement on the price. However it was getting late on a school night and Joe and Mike recognized this and instead of making my husband and son wait until late until all of the paperwork could be done and the car to be cleaned and ready they told us we could return the next day so that we could get home (we are about an hour away). We returned the next day and our purchase was promptly finalized. It was refreshing to us that Joe, Mike and really everyone at the dealership was more concerned with making sure we were happy, well cared for and safe than making a sale. Rarely in today's market can you shop at a dealer where you can find a good deal, NO PRESSURE, and a staff who genuinely care. With this in mind we would highly recommend Elite Acura to anyone in the market for a new car. We can say with confidence that we will be visiting again. More

These guys are really good! 2010 Acura TSX Tec 4K Below MSRP I feel compelled to write this review---I was in Dover DE working in a rental because my car broke down and I was on my way to drive to VA get 2011 TS I feel compelled to write this review---I was in Dover DE working in a rental because my car broke down and I was on my way to drive to VA get 2011 TSX from a local buy and sell dealer when Joe Ditro from Elite called me about an inquiry i made online about his car. I told him i was getting this 2011 TS because the price was very good but it had an accident on the car fax and he said "Why would you do that?!" I pulled over and Joe explained in detail how Acura certifies their cars- they did the inspection on this 2010 TSX V6 and they were replacing two rims(which he said most would have let slide or not tell you about because the damage was slight, replaced rear brakes, plus the whole 150 point inspection to Acura standards. I decided to turn around and drive an hour and a half to Maple Shade to take a look. The car was out front and it was in great condition, white with a tan leather interior, despite the bent rims drove great(they were waiting on parts so the rims were getting replaced on Monday) Joe was clean cut,very interested in what i had to say, knew about the car, explained what they found on the certification inspection .... I felt i was in good hands--nothing like this dealer in Va who couldn't or wouldn't tell me anything about what they did to the car. Truthfully they were getting a lot of calls on the car and Joe never once made me feel like"Well, if you do not get it now someone else will buy it quick"pressure. I bought it- amazing discount- and even on my way to pic it up i ran out of Gas 5 miles away on the pike and they came to gas me up- and give me a good ribbing all in fun. Thanks Guys! More

Problem/whistling sound At the end of June, a whistling sound started in my car. I called service and Scott F. said to come right in. Lisa R. then worked with me to identif At the end of June, a whistling sound started in my car. I called service and Scott F. said to come right in. Lisa R. then worked with me to identify what I was hearing. After letting the car sit in the sun, Lisa started the engine and identified that it was a AC problem. She scheduled a service on July 9th with a courtesy car for the day. When I arrived with my car, Chris A. did his inspection and took care of a little problem on the side of my car. My car was taken care of in a very professional manner. The problem was fixed! Thank you for doing a wonderful job More

Highly recommend We just purchased new ILX Acura. This is our sixth car with Acura Élite. Five of them we purchased working with Al Kaye. Like in the past it was We just purchased new ILX Acura. This is our sixth car with Acura Élite. Five of them we purchased working with Al Kaye. Like in the past it was an easy process no pressure no hustle and we got a good price. Highly recommend. More

My experience with Elite Acura has always been excellent. The staff at the Elite Acura service department genuinely care about their customers and always offer sound advice when it comes maintaining your ve The staff at the Elite Acura service department genuinely care about their customers and always offer sound advice when it comes maintaining your vehicle. There is no other place I would rather bring my Acura MDX. The prices are fair and competitive. There are other dealerships that are closer to where I live that are capable of working on my car, however I am sure they could never beat the overall customer satisfaction experience at Elite Acura. More

Great experience purchasing new car from Gary and the Elite team. This is our second acura in 2 years. The service team is awesome, they always go above and beyond. Elite team. This is our second acura in 2 years. The service team is awesome, they always go above and beyond. More

My MDX needed some work done, and not only did Elite take care of me with a loaner, they went the extra mile and got my inspection sticker for me as it expired. Matt went above and beyond to make sure I wa care of me with a loaner, they went the extra mile and got my inspection sticker for me as it expired. Matt went above and beyond to make sure I was safe and comfortable. I will continue to give them my business. More

Elite experience. From the sales staff and upper management. Total care of sale was top notch. Please visit elite Acura. And you will compare everyone else to team at elite Acura. management. Total care of sale was top notch. Please visit elite Acura. And you will compare everyone else to team at elite Acura. More