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Elite Acura

Maple Shade Township, NJ

Overview
Reviews
Vehicles
4.9
1,523 Reviews
Call Dealership (856) 722-9600
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2840 NJ-73

Maple Shade Township, NJ

08052

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Showing 1,523 reviews

November 25, 2023

Outstanding and 1st class service starting with Pat the service advisor down to the mechanics highly recommended! Went above and beyond to make sure everything was good to go! Will be going back here for s More

by jaycha508
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat and Matt Frangella
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Nov 30, 2023 -

Elite Acura responded

It's fantastic to hear about the outstanding and top-notch service you received at Elite Acura! When a service team, from the advisor like Pat to the mechanics, goes above and beyond to ensure everything is taken care of, it truly speaks volumes about their dedication to customer satisfaction. Traveling over an hour for service shows how much you value our exceptional service. Thank you for your business!

November 23, 2023

I highly recommend my service advisor, Jonathon Lathers. He is very knowledgeable and trustworthy. He is why I keep returning to Elite Acura. More

by dmwrdh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathon lathers
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Nov 29, 2023 -

Elite Acura responded

Having a service advisor like Jonathon, who is knowledgeable and trustworthy, can make a significant difference in the service experience. It's great to hear that he's the reason for your loyalty to Elite Acura. Thank you for your business!

November 22, 2023

Kameelah was amazing. Super helpful. Totally made our day and saved our holiday plans. We are so great full. Thank you so much! More

by nadja3hope
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameelah Williams
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Jan 10, 2024 -

Elite Acura responded

Wow, thank you so much for sharing your experience with Kameelah! Nothing beats top-notch customer service, especially when it saves your holiday plans. So happy to hear she made a lasting impression on you. Kudos to Kameelah and our team!

November 22, 2023

Great Nice Knowledgeable Friendly Staff but the in house coffe sucked the water was good though More

by Careyrp1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
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Nov 28, 2023 -

Elite Acura responded

It's good to hear that you had a positive experience with the staff, but it's a bummer that the in-house coffee didn't quite hit the mark! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 21, 2023

On time clean knowledgeable Patrick my service advisor was great loaner clean and ready I was in and out and very pleased car serviced in a timely fashion this dealer has a big thumbs up More

by tlhsmcinc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Nov 23, 2023 -

Elite Acura responded

It's fantastic to hear that you had a great experience and that Patrick provided great assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 21, 2023

The Elite Acura Service Team is responsive, reliable and very customer friendly. They provide excellent service at fair and competitive prices. More

by Robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan and Pat
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Nov 23, 2023 -

Elite Acura responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 21, 2023

Service is spot on. The service folks are top notch. I usually work with Jon and he is fantastic to work with. More

by mcain6916
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
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Nov 23, 2023 -

Elite Acura responded

We are thrilled to hear that you had a top-notch experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 21, 2023

Elite Acura meets and exceeds my expectations! Ryan Campbell in the service department is the best! Responsive, courtesy, knowledgeable and professional at all times! More

by justcoulterjr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
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Nov 23, 2023 -

Elite Acura responded

It's fantastic to hear that you had a great experience and that Ryan exceeded your expectations! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 21, 2023

Great customer service. Responsive team, quick service. Service manager was a very nice person and cared More

by stevenvernacchio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
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Nov 23, 2023 -

Elite Acura responded

We are thrilled to hear that you had a great experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 20, 2023

I was pleased with the service though I was asked to bring in my car at 7am and the facility didn’t open until 7:30am. That was a bit annoying to say the least considering the hours of operation in your More

by kaclass05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory
Report | Print
Nov 23, 2023 -

Elite Acura responded

Thank you for your feedback. I'm sorry to hear that your experience with our service was unsatisfactory. I need to use your case as a learning opportunity, so we can fix the issue in the future. Could you please contact me so I can learn more? Tom Alfinito Market Director Elite Acura 856-380-5150 talfinito@Group1Auto.com

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