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Elite Acura

Maple Shade Township, NJ

4.9
1,490 Reviews

2840 NJ-73

Maple Shade Township, NJ

08052

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Showing 1,490 reviews

November 03, 2023

Pleasant and productive and like the courtesy your team display the coffee was good and tasty More

by Gordon reed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Giavonni
Nov 04, 2023 -

Elite Acura responded

We are thrilled to hear that you had a pleasant and productive experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 03, 2023

Excellent communication and customer service. Full disclosure of all necessary repairs and what is urgent or can wait. More

by Carrcj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jon
Nov 07, 2023 -

Elite Acura responded

We are thrilled to hear that you had an excellent experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

November 03, 2023

Pat who assisted me was very professional and kept me notified of the progress while I was waiting More

by Justina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
Nov 07, 2023 -

Elite Acura responded

It's fantastic to hear that you had a great experience and that Pat provided professional assistance! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

Nov 07, 2023 -

Justina responded

Pat was excellent. He kept me abreast of the progress as my car was being worked on.

November 02, 2023

They are competent and honest. Had a favorable experience today for service. They did exactly what I asked them to do and the coupons helped with the cost. RFC More

by Rich
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameelah Williams
Nov 04, 2023 -

Elite Acura responded

It's great to hear that you had a favorable service experience at Elite Acura and that you found us to be competent and honest. Having a dealership that listens to your requests and provides the services you need can be a very positive experience. It's also a bonus when you can save on costs with coupons. Thank you for your business, and we look forward to serving you again in the future.

November 02, 2023

Called about a New Car I seen online at Elite , we told Giovanni a time we would be there the car was up front waiting , Struck a PAINLESS deal especially in todays market and drove our car off the lot all More

by Boom Elnicki
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Giovanni Paparo
Nov 08, 2023 -

Elite Acura responded

Congratulations on your new vehicle! We are thrilled that Giovanni provided you with an exceptional sales experience. Our ultimate goal is your satisfaction! We look forward to assisting you in the future.

November 02, 2023

As far as maintenance goes , the technicians are very helpful and when you walk in to drop off car they respond quickly even if it’s not the tech assigned to you. More

by amicale1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
Nov 04, 2023 -

Elite Acura responded

We are thrilled to hear that you had a friendly experience! Our ultimate goal is your satisfaction! We appreciate your business. We look forward to assisting you in the future.

October 31, 2023

Friendly, knowledgeable, attentive, and professional. Ryan Campbell once again took great care of me and my TL and got me back on the road! More

by steven392
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
Nov 02, 2023 -

Elite Acura responded

It's wonderful to hear that our Eilte Acura staff were friendly, knowledgeable, attentive, and professional and that Ryan provided excellent care for you and your TL. Your positive feedback is much appreciated!

October 30, 2023

Good service department. Good website appointments with courtesy cars if you can wait for the appointment. More

by groeber.st
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Nov 01, 2023 -

Elite Acura responded

It's good to hear that the service department is dependable and that the website offers convenient appointment scheduling. The availability of courtesy cars for those who can't wait for their appointment adds to the convenience and overall customer experience. Your feedback is valued!

October 27, 2023

Daquan was great at correcting an ongoing issue. He kept me informed and completed the work. Thanks. More

by Dad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daquan Rogers
Nov 01, 2023 -

Elite Acura responded

It's wonderful to hear that Daquan was great at resolving an ongoing issue, kept you informed, and completed the work to your satisfaction. Effective communication and problem-solving are key factors in ensuring a positive customer experience. Your feedback is appreciated!

October 26, 2023

Daquan is so helpful. He is accommodating and explains everything. I strongly recommend this dealership. More

by Archie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daquan
Oct 31, 2023 -

Elite Acura responded

It's great to hear that Daquan is so helpful, and accommodating, and provides clear explanations. Your strong recommendation for Elite Acura based on your experience with him is a valuable endorsement. Your positive feedback is greatly appreciated!

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