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Elite Acura

Maple Shade Township, NJ

4.9
1,852 Reviews

2840 NJ-73

Maple Shade Township, NJ

08052

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Showing 1,852 reviews

September 18, 2024

Great service department! They do their best to accommodate you and very knowledgeable about the different models over the years. They also have a very nice waiting area. More

by Carm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan
Sep 21, 2024 -

Elite Acura responded

Carm, we are very happy we could provide you with a positive experience! Thank you again for leaving us this response!

September 17, 2024

Sold me a car that needed a new engine within 6 months. Dealership wont do anything but sell me another car. More

by Rcuevas125
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Mark
Sep 21, 2024 -

Elite Acura responded

Rcuevas125, Thank you for your feedback about your recent purchase, and I apologize for any inconvenience you faced. If there is anything I can do to regain your trust, I would appreciate it if you would reach out to me, so that I can learn more about the situation with the car and discuss what your other options could be. Pat Oliveto General Manager poliveto@group1auto.com

September 17, 2024

I love this dealership. Everyone is pleasant and cares about their service. I am very happy with the services provided. More

by Jo-Ann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Flaherty
Sep 20, 2024 -

Elite Acura responded

Hi, we are so happy to read such a great review about Elite Acura! Please let us know if there is anything else we can do for you; we are more than happy to help!

September 16, 2024

The dealership provided quick service at a reasonable price. The associate I worked with was very professional. More

by mrizol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Campbell
Sep 20, 2024 -

Elite Acura responded

Hello Mrizol, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 15, 2024

Service was performed in a timely manner. Staff was helpful and nice. Waiting area is clean. More

by tvot
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Sep 16, 2024 -

Elite Acura responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

September 14, 2024

Loved how quick the service and easy the process was. Everything was sent to me in a link form every step of the way. More

by ciahniecruz99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas
Sep 16, 2024 -

Elite Acura responded

Hi, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

September 14, 2024

I had a great experience here. Patrick F. Was such a pleasure to work with. His knowledge of the brand saved me tons of time, money headaches trying to find the issue another deale More

by Arlenne.abreu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Flaherty
Sep 16, 2024 -

Elite Acura responded

Hi, we're happy to hear you had such a great experience with Patrick! Thanks for the recommendation, and have an amazing day!

September 14, 2024

Difficult to contact. Always get violoncello mail. My service person Pat was great. It was a good experience More

by cbenson00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pat
Sep 20, 2024 -

Elite Acura responded

Thank you for your feedback. We're glad to hear that Pat provided great service and that you had a positive experience overall. We apologize for any difficulty you encountered with contacting us and the issue with voicemail. Your comments will help us improve communication moving forward. If you need further assistance, please feel free to reach out.

September 14, 2024

I was very please with today's service. Patrick was great and displayed excellent customer service. More

by emcbride
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Flaherty
Sep 16, 2024 -

Elite Acura responded

Hi, we appreciate your positive review about your experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

September 14, 2024

I have been getting the oil change at this location more than year till now and have good experience with the service and service team. Kameelah has been assisting me during all the service appointments I h More

by kishore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kameelah
Sep 16, 2024 -

Elite Acura responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kameelah! Feel free to reach out to us if you need anything. Have a wonderful day.

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