Elite Acura

I had a great experience at Elite Acura. I went there looking for a specific truck that they had in stock an it was exactly what i was looking for. I worked with jose, an he was very friendly an helpful looking for a specific truck that they had in stock an it was exactly what i was looking for. I worked with jose, an he was very friendly an helpful with the whole process. They definitly did everything possible to help me out to get the truck at a great price. I would definitly reccomend Elite Acura to any one of my friends. More

I am from Philadelphia, PA. I usually go to Sussman or Metro Acura dealer for my purchase/services. I have been searching online for a new car for several months. I made my appt with Susan. The first time Metro Acura dealer for my purchase/services. I have been searching online for a new car for several months. I made my appt with Susan. The first time I went to Elite acura, I found the car that I wanted 2010 Acura TSX. It was in my budget. Susan R. was my salesman. She was friendly and great. Balal was my financial person. He was great also. I called parts and spoke with TJ because I wanted to add a spoiler on my car. He was also excellent. He gave me the deal that I wanted. Everyone there was EXCELLENT!! I love my experience at Elite Acura. I will never go to Sussman or Metro Acura again. I will refer all my friend and fammily there. Thanks Elite Staff, Sareth M. More

Mike was very courteous and understanding of my need for a car. He helped us make deal on a price I could afford and find a car that suited my everyday commute to school and job over the summer. Everyone wa a car. He helped us make deal on a price I could afford and find a car that suited my everyday commute to school and job over the summer. Everyone was very friendly and courteous and engaging them in conversation felt like we were all friends off the bat. A very good dealership I highly recommend especially for the prices! More

After roughly four years in a 2005 TL, I decided it was time for a change so I headed over to my favorite Acura dealership (Elite Acura) to look at a few cars. After test driving a few (with no pressure w time for a change so I headed over to my favorite Acura dealership (Elite Acura) to look at a few cars. After test driving a few (with no pressure whatsoever), I decided on a certified pre-owned 2008 RL. The experience with Elite was top-notch from the very first moment I walked in the dealership, until we signed all of the paperwork and I drove off the lot. My sales rep, Andrew Fang, was extremely friendly and definitely approaches his job with an easygoing, no-pressure type of attitude. It was really refreshing and made the whole process that much easier. Balal Rauf, the finance manager who handled my case, was incredibly thorough, efficient, and professional. He explained all of my options to me in detail, and made me feel very comfortable with the whole transaction and the additional warranties that I decided would be a valuable addition to my purchase. Balal and Andrew definitely exhibit the kind of teamwork that helps to build a first-class organization. In addition to the overall experience at the dealership, I thought I received a very competitive price on my new car (better than any other dealership within a 50 mile radius) and an extremely fair and equitable value on my trade-in. Thanks again Balal and Andrew, and I would highly recommend Elite Acura to anyone in the market for a new or used car!! More

All of the staff was very friendly & accommodating. They were knowledgeable from vehicle information to financing options & process. They made sure to work with me on pricing & financing without being They were knowledgeable from vehicle information to financing options & process. They made sure to work with me on pricing & financing without being too "pushy" as some dealerships can be. Great experience & would recommend friends/family to visit this dealership for their next Acura purchase. More

I went to Acura to look at the MDX. I've been through the car buying process so many times, and have had some bad experiences prior, so I was on my guard. I was greeted by Al Kaye who was friendly and p the car buying process so many times, and have had some bad experiences prior, so I was on my guard. I was greeted by Al Kaye who was friendly and patient. They had tables set up for a catered event they have once a month. They also have a drawing to give away a flat screen TV for everyone who purchased a car. A very nice gesture from the dealership. Michael Greco, who is a sales manager came by, said hello, and offered us food. He then gave me a price and said it was good. There was no haggling or the usual line (ARE YOU READY TO PURCHASE NOW). Instead they gave me the car and said take it home drive it and let us know what you think. The truth is that the price they gave me was untouchable by their competitors. I gave Turnersville Acura a chance to beat the deal and they couldn't even come close to matching it. The whole experience was a pleasure and the price was excellent. Thanks Mike. More

I just completed a purchase of a certified 2008 Acura RDX with all the bells and whistles at Elite Acura in Maple Shade New Jersey. Let me say this was by far the best car purchasing experience I have ever h with all the bells and whistles at Elite Acura in Maple Shade New Jersey. Let me say this was by far the best car purchasing experience I have ever had, and I am 44 years old. I had been researching a car purchase for at least the last three weeks and doing all my due diligence on new and certified cars. I even test drove a few different vehicles before I chose to concentrate on the Acura RDX. First of all let me say this was the first time I even drove an Acura vehicle.I was sold once I first test drove the RDX.It was just a matter of finding the right dealership and vehicle to meet my needs.I went to a few dealerships and Elite Acura was by far the most honest and fair dealership. Jose Martinez was my salesman and he was a great guy who I would recommend to anyone to purchase a vehicle from. I loved Elite Acura because it didn't seem like your typical car dealership that you hear about. It was a great experience from Jose to Vinny(manager) and Brian in finance. There were negotiations, but they were held in an honest back and forth way and we finally came to terms that I was very satisfied with.I bought this Acura for my wife and so far so good. Thanks Jose and Elite Acura, Anthony S. (Pittsgrove New Jersey) More

I recently purchased a CPO 2009 MDX at another dealer. (b/c Elite Acura didn't have any in stock to choose from.) There were a few things that needed to be done and the dealer was 75 min from my house. El (b/c Elite Acura didn't have any in stock to choose from.) There were a few things that needed to be done and the dealer was 75 min from my house. Elite Acura suggested I bring the car to them and they would take care of the problems so I didn't have to drive 75 min each way when the service only took about 45 min. Their customer service dept was excellent. Jeff Haas was very accomodating and took care of everything. More

NightMare - Would never recommend. Came in from out-of-state to purchase a used Evo - and was told that everything was in good working order, and was just serviced. They were friendly, and thorough out-of-state to purchase a used Evo - and was told that everything was in good working order, and was just serviced. They were friendly, and thorough over the phone, so I decided to make 300mi trek to take a look at it since it was extremely difficult to find the color and model I wanted at a decent price. I get there, and the car just looks beatiful - The first things I noticed is that the car was modified - a 3in exhaust, turbo timer, and intake. The sales rep promised that it was completely stock. I shrugged it off since they weren't major modifications and took it for a test drive anyway - thinking I would just do those mods at some point anyway. On to my next suprise, 5th gear had a terrible grind - at this point I was just ready to leave. I was furious that I had driven all the way out there to find out that the car had a grind. They then went on to tell me that it's a typical problem for the Evo VIII, and that it should be covered under the remaining Mitsubishi Warranty. So after some debating, and some money taken off - I decided to take it after reading that there was TSB for the grind, and Mitsubishi would fix it under warranty. I didn't want to leave without it- I took of from work, and drove all the way out there. Those weren't the best reasons, but I was comforted by the fact the Mistubishi would take care of it for free. So I get back to my hometown, and take it to Mitsubishi just to find out that the warranty was voided by the previous owner. So I had to pay out of pocket for the repairs - They offered no help or assistance and even ignored my calls for weeks until I threatened the BBB. They sold me a car they was supposed to be under warranty, but was indeed not. They ended up paying for half of the repair - and I in turn sold the car since it was such a bad experience with it. I was young, and because of that I was taken advantage of - I'd stay away from these guys as they are the reason I am now weary of shady sales people. Who the F tells someone there's nothing wrong with the car when they are traveling 300mi to look at it? Crooks. I'd look at Google's reviews - they're more on par for how shady this dealer is. More

I did not even have to walk onto the dealership to receive unprofessional, sarcastic treatment. I've been researching a particular car for quite a while and decided to make an online offer; it was a receive unprofessional, sarcastic treatment. I've been researching a particular car for quite a while and decided to make an online offer; it was a low offer, BUT reasonable. Isn't that how this offer-counter-offer works especially with USED cars at new car dealerships? Instead of a professional "sorry we can not accept that offer at this time" I received "I’m not sure if you missed a digit when you emailed in, but the number you gave is not working for me." I'm well over an hour drive away. If he were to have replied more professionally I might have driven the 1+hour to see the car and possibly made a higher offer based on my experience. I hope he is not an example of Elite Acura's sales force. Response from Elite Acura "Elite Acura wrote on 2/19/2011 2:02:58 PM: It seems there was a misunderstanding here with the reply from our dealership. The sales person tried to contact the customer and we had a wrong phone number. That is why the sales person said that you were one digit off and the number was not working for us. This was never about the price of the car, but the phone number. Sorry for the misunderstanding." That would only make sense IF I provided a telephone number in the first place. I don't like giving out my phone number so only provided an email address. They also emailed "We own the car for well over what you are offering" shows they were talking about price and not my phone number. Their response solidifies my opinion of Elite Acura lack of professionalism. Instead of simply apologizing, they fabricate an excuse. More