Elgin Toyota

First Car as a New Grad First time going to this dealership and I would recommend it to anyone! Luckily I knew what car I wanted and Don (dealer) helped me find it right away First time going to this dealership and I would recommend it to anyone! Luckily I knew what car I wanted and Don (dealer) helped me find it right away! He also helped me with the college rebate plan and we were in and out within 3-3,5 hours! Don got things moving along! Currently loving my RAV4 as I go to work! More

New car buyin experience Went through Web and received great deal with E price on brand new Avalon with 0% special financing and Don had to get car transferred from other deal Went through Web and received great deal with E price on brand new Avalon with 0% special financing and Don had to get car transferred from other dealer. He made sure car was ready to go. More

Always satisfied November 2015. Had to have my Prius towed in at night -- Rudy took my call and directed me to the towing company -- got a call before noon the next d November 2015. Had to have my Prius towed in at night -- Rudy took my call and directed me to the towing company -- got a call before noon the next day from Jason with diagnosis -- work was done by end of day. Everyone we encountered was helpful, friendly, our service rep, Jason, is a good representative for the dealership. More

had amazing experience here, a hassle-free center for anyone I visited many dealerships in the area and this one is the best, no doubt! They are very helpful, patient, and informative. The guy named RJ is awesom I visited many dealerships in the area and this one is the best, no doubt! They are very helpful, patient, and informative. The guy named RJ is awesome, a very committed guy who boosted my trust about the center. I recommend this dealership for anyone, and of course, I will keep in touch with the dealership as I need one more car. More

satisfied customer The sales person that helped was comfortable with me as I was with him. He appeared knowledgeable, answered questions and provided information that The sales person that helped was comfortable with me as I was with him. He appeared knowledgeable, answered questions and provided information that helped with my decision in purchasing 2 cars within the month. He was very patient with me and I will definitely return for a possible 3rd purchase soon. I would recommend the sales person and dealership to family and friends. More

Great customer service Everyone at the dealership was friendly and helpful! I worked with Raul and he was very knowledgable about the cars. He took me on a tour of the servi Everyone at the dealership was friendly and helpful! I worked with Raul and he was very knowledgable about the cars. He took me on a tour of the service dept as well. More

Good salesman, bad finance man My husband and I purchased a used RAV4 and liked our salesman - he tried to work with us and everything was fine until we came to financing. Both of My husband and I purchased a used RAV4 and liked our salesman - he tried to work with us and everything was fine until we came to financing. Both of our credit scores were excellent and when we tried to talk with the finance guy, he yelled at us about our other car decisions. Needless to say, that is enough for me to not go back here ever again. More

I got lied to couple times ! Stay away !!! Had the worst experience ever with this dealership. I saw a car that i like online, the deal was really good but i live 4 hours away Stay away !!! Had the worst experience ever with this dealership. I saw a car that i like online, the deal was really good but i live 4 hours away from this dealership but i decided to travel to it. I called the dealership on saturday before traveling to check availability and they said it was available. I was suppose to be there at noon but i ran into some issues renting the car and i called them to tell them i will be late and they said that is fine and the car is still available. When i finally got to the dealership they told me it was sold the day before and showed me on the computer that it was sold. when i told them that i called earlier to check i was told it is available, they said the system did the update late!! what kinda excuse is that. so i just went home 4 hours away . . I called the sales manager the other day and told her the story, she said that the car was sold while i was on my way and it is not their fault. When i told her that the guy in the dealership showed me that it was sold the day before i made the trip, she said it won't change anything to know when the car was sold and she can't do anything. She lied to me. She even said she is the sales manager but when i checked their staff on the website it turned out that there was no female sales manager. I was so pissed, they didn't seem to care at all , they lied to me and wasted my time and money. Don't waste your time and money just look for a car somewhere else. More

Best Saleman Mr Don Smith I bought 4 Brand new car within a month 3 corolla and 1 Camry from Mr Don Smith He is the very honest sale man I bought 4 Brand new car within a month 3 corolla and 1 Camry from Mr Don Smith He is the very honest sale man More

sales person were horrible I had purchase 2 mini vans n to be honest the sales guys were pushy as xxxx. Next car I will go else where three weeks ago I want to buy a 2011 tundra I had purchase 2 mini vans n to be honest the sales guys were pushy as xxxx. Next car I will go else where three weeks ago I want to buy a 2011 tundra but when I remember the Seles guys I didn't feel like dealing with this dealer at all. More