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Elgin Toyota
Streamwood, IL
1,066 Reviews
Buying a car can be intimidating-but it doesn't have to be. At Elgin Toyota, we pride ourselves on providing our customers with everything they need to feel comfortable during the buying process. Whether you're looking for a wide selection of vehicles, top-of-the-line facilities, or truly exceptional service, we promise you'll be making a great decision if you choose us. We know consumers have high expectations for such a big purchase and we're confident we'll exceed yours.
At Elgin Toyota, we don't consider ourselves in the car business. We're in the business of providing extraordinary customer service that's personalized to meet your unique needs. Every decision we make about our dealership is fueled by how we can make the buying process better for you. It's why we price the way we do, fill our lot the way we do, and even clean the dealership the way we do. It's all for you! We want to ensure you feel 100% confident in your purchase-even long after you walk out of our doors.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 1,066 reviews
March 10, 2017
Excellent Customer Service We were met and greeted by David Hudson. He had excellent customer service skills. We ended up Leasing our car and traded our van in. He followed We were met and greeted by David Hudson. He had excellent customer service skills. We ended up Leasing our car and traded our van in. He followed up and made sure we are happy. More
by salam
Employees Worked With
David Hudson, David Hudson
March 08, 2017
Thank you Bob Good! just leased a highlander from here so far so good supervisor called to personally resolve a little miscommunication between my wife and the fina Good! just leased a highlander from here so far so good supervisor called to personally resolve a little miscommunication between my wife and the finance manager. More
by hawkschicago
Employees Worked With
March 07, 2017
bought lexus is250 f sport i have low credit score but this dealership still worked out with the bank and got me approved for nice and expensive car. Sam Kim thank you so much f i have low credit score but this dealership still worked out with the bank and got me approved for nice and expensive car. Sam Kim thank you so much for following up with me about car and if future if me or any of my family wants a new car i will highly recommend this dealership and Sam Kim and thank you Mark Garvin for taking care of me really fast in finance More
by ncpatel91
Employees Worked With
Sam Kim, Mark Garvin
March 05, 2017
Great dealer to go to I am an ex Nissan owner, 2nd time I have leased a Toyota Corolla from here, everyone here is great and are very willing to work with you to get what I am an ex Nissan owner, 2nd time I have leased a Toyota Corolla from here, everyone here is great and are very willing to work with you to get what you want. Very satisfied customer and know a Toyota customer. More
by Suzan S.
Employees Worked With
Moe Mustafa, Michael Quigley, Pepito Molina
February 03, 2017
Thank you, Ryan, for a stress-free service appointment! I brought my car in for service, expecting the trip to be a hassle. I worked with Ryan Baum, who was beyond patient, thorough, and attentive. I was I brought my car in for service, expecting the trip to be a hassle. I worked with Ryan Baum, who was beyond patient, thorough, and attentive. I was in and out, just like I wanted to be, within a reasonable amount of time. This is definitely my "go-to" place for services. If you want your vehicle in good hands, I'd recommend Ryan. Thanks again! More
by Jessica
Employees Worked With
Ryan Baum
January 08, 2017
New Camry We just bought a 2017 Camry from Elgin Toyota today. I couldn't be happier with the process. I received an eprice thru Truecar and they honored that u We just bought a 2017 Camry from Elgin Toyota today. I couldn't be happier with the process. I received an eprice thru Truecar and they honored that upon arrival, no games no tricks. We will buy from here again More
by Bschaal123
December 20, 2016
Bought a brand new car yesterday. Very nice environment and friendly customer service. I recommend you to purchase this car from this dealership. IMRAN ANEESUDDIN AND BOB were two peop Very nice environment and friendly customer service. I recommend you to purchase this car from this dealership. IMRAN ANEESUDDIN AND BOB were two people who really help me through the loan and my car purchase. Outstanding service and definitely returning customer. Appreciate the time and hard work too. More
by asmira786
Employees Worked With
Bob Ellis, Imran Aneesuddin, Sam Avalos
September 15, 2016
No sales assistance My husband and I walked into the showroom at 8:15 pm last Friday to look at a used Prius which was listed on line. Several sales people were clearly My husband and I walked into the showroom at 8:15 pm last Friday to look at a used Prius which was listed on line. Several sales people were clearly available and one man was sitting near the door with solitaire on his computer screen. Not one person approached us to ask us why we were there. We looked at 4 or 5 new cars and still no one approached. So we left and purchased a car from another dealer the next day. I don't know which is worse, feeling like you're being attacked when they come swooping in on you the minute you walk in or being totally ignored, but neither is good. More
by Jwhite
Employees Worked With
No employee helped us!
September 06, 2016
Jared Chaimukda SO, SO Patient! I brought my daughter's car in to check on a recall. Jared Chaimukda was the Assistant Service Manager who handled my service. I brought the car in I brought my daughter's car in to check on a recall. Jared Chaimukda was the Assistant Service Manager who handled my service. I brought the car in on Saturday had a 1:00 appointment. Jared took me right away, and guessed the time to be about and hour and twenty minutes. Turns out my daughter's car really needed to be repaired. Jared came out to tell me, and sent me home with a 2016 RAV4 loaner car (at no charge). Honestly, I am in foreign country when talking about cars. I don't really understand what they tell me. Jared was so kind and patient with me. He explained everything to me so that I could understand what was going on, and why this or that was important. This young man was so service oriented, I had to ask to speak to the manager. Due to his outstanding service, patience and kindness - I will bring my car, and my daughter's car in to Elgin Toyota! This "Assistant Service Manager," knows how to treat a customer. If Elgin Toyota is smart, they will promote him - he's an asset to the dealership! 5 STAR TREATMENT!! But ask for Jared! He can be reached at jchaimukda@blautogroup.com. You won't be disappointed! More
by Kathy
Employees Worked With
Jared Chaimukda Assistant Service Manager
August 25, 2016
Sales Specialist was rude First Issue: Scheduled Test Drive in AM for PM Apt. Dealer did not contact to notify car sold in afternoon. Sales Specialist was rude and not professi First Issue: Scheduled Test Drive in AM for PM Apt. Dealer did not contact to notify car sold in afternoon. Sales Specialist was rude and not professional. More
by mera
Employees Worked With
Amit
