Elgin Chrysler Dodge Jeep Ram

Amazing inventory amazing staff very prosaic on time and fantastic experience. I would recommend anyone coming, getting the new/used they been looking for. fantastic experience. I would recommend anyone coming, getting the new/used they been looking for. More

Best dealership i've been, most welcoming and very professinal,easy to deal with.Expect from me to come back on my next purchase. professinal,easy to deal with.Expect from me to come back on my next purchase. More

Moe and Alex helped me out big time getting approved for my very first Challenger Hellcat Redeye Widebody! They worked very hard for me and got me to where I needed to be. The car is awesome. Love the drive my very first Challenger Hellcat Redeye Widebody! They worked very hard for me and got me to where I needed to be. The car is awesome. Love the drive. Thanks guys More

Wow very impressed with the inventory I’m glad I came to the right dealership and Alex my sales man was amazing, definitely coming back in future. the right dealership and Alex my sales man was amazing, definitely coming back in future. More

They don’t do online purchases have to to be in the dealership to purchase a vehicle you have to use their lenders you they won’t let you use your on bank dealership to purchase a vehicle you have to use their lenders you they won’t let you use your on bank More

I purchased a vehicle from this dealership with extended warranty and it was included in my loan. A few months later I wanted to cancel this extended warranty and I have been calling the Finance department warranty and it was included in my loan. A few months later I wanted to cancel this extended warranty and I have been calling the Finance department and emailing them for the last 4-5 months and every email they said "they will cancel it for sure, just send us the current odometer reading". I did that several times over the past few months and they did not cancel my warranty and did not do any refund. Now they are ignoring my calls or emails. They never return calls or attend to your questions or matters "after" the sale is over. DO NOT PURCHASE anything from this dealership! You will be ignored after the sale is over. Very shady place. And the vehicle I purchased came out to be a LEMON car! Although it had perfect Carfax report and all, and it has been serviced regularly I have been having a ton of unexpected problems from my car! Very disappointing experience. Stay away from this place. More

Scummy shyster tactics. Refused to quote a price without a signed commital to buy. Tried to get me to let them call my bank to arrange a loan of an unknown amount. Worst car Refused to quote a price without a signed commital to buy. Tried to get me to let them call my bank to arrange a loan of an unknown amount. Worst car shopping experience I've ever experienced, and I have been shopping for cars for 40 years. Stay away. More

I am hesitant to write this review as the situation is ongoing. I recently purchased a brand new 2022 Jeep Compass High Altitude from Elgin Jeep. 10 hours later while driving at highway speeds, the vehicl ongoing. I recently purchased a brand new 2022 Jeep Compass High Altitude from Elgin Jeep. 10 hours later while driving at highway speeds, the vehicle completely shut down and stopped working. The dealer did tow the vehicle to their service center; however, I have had no updates on my brand new car that is sitting in the dealership. I have had to call and request updates; however, they have been unable to determine why this new car is disabled. The vehicle does not qualify for a lemon at this point but I do not want this car. I requested a refund of my money; however, they stated I have to jump through hoops with Jeep directly. Absolutely shameful to have this happen. Will gladly update this review as they hopefully better handle this situation. More

Mr. Javier Olvera was very friendly and helpful in the purchase of our 2022 Jeep Gladiator answering accurately and clearly all the questions and doubts that we had. I would recommend this Dealership purchase of our 2022 Jeep Gladiator answering accurately and clearly all the questions and doubts that we had. I would recommend this Dealership More

Called manager, left voicemail and zero response. Yet I'm still getting emails to get a hold of them with questions. Yet I'm still getting emails to get a hold of them with questions. More