Elgin Chrysler Dodge Jeep Ram

Horrible experience. First, I discovered the new Jeep Wrangler I purchased had hail damage on the hood. After taking it back to be repaired, they returned it a mess - hoo First, I discovered the new Jeep Wrangler I purchased had hail damage on the hood. After taking it back to be repaired, they returned it a mess - hood full of dried glue and a scratch. I never got a survey for that service visit (they knew I'd provide a negative review). And my salesperson Taylor said she or they would contact me about it - never did. And I never received my review for Taylor or the experience in general. Not one. Imagine having your new car returned in that condition and having service and the salesperson ignore you? I do not recommend this dealer. Once you leave the lot they could care less. More

I had a great experience this dealership. Great sales and support team! From the minute I walked through the door, to the final handshake, I felt welcomed, appreciated, and respected. They va Great sales and support team! From the minute I walked through the door, to the final handshake, I felt welcomed, appreciated, and respected. They valued my time and took into consideration my expectations throughout the shopping process. I inspected many vehicles, all with features and amenities, which I wanted, and I was pleased to have a broad selection to choose from. I assessed the service area and staff, all of which appeared to work seamless together. In most cases, a car can be a car, but here, buying the car, turned into a favorable ‘experience’. Patel was my sales person, and Paul approved the final deal. The finance department respect my wishes and offered their products, rather than pushing the “hard sell“. Again, all I can offer is that this was a great experience. More

Plenty of technicians available to assist. Thorough and efficient. Good communications. Hassan was my tech an he was excellent. Thorough and efficient. Good communications. Hassan was my tech an he was excellent. More

Great customer service every time I come in. Who keeps me coming back is Alex Tackett one of the best dudes I ever worked with. Moe the general sales manager is also a great guy too. Appreciate Who keeps me coming back is Alex Tackett one of the best dudes I ever worked with. Moe the general sales manager is also a great guy too. Appreciate all their hard work and dedication. Highly recommend. More

I had a great experience dealing with Moe. He took the time to make sure I knew everything about the Cherokee! Will definitely be back. He took the time to make sure I knew everything about the Cherokee! Will definitely be back. More

I'm hoping you never need to talk to a person in finance for a warranty issue. The receptionist Amy is a very rude individual and she will place you directly on hold and not answer the call if she sees your for a warranty issue. The receptionist Amy is a very rude individual and she will place you directly on hold and not answer the call if she sees your number. More

Was a great experience working with Eddie in sales and Moe Mustafa. They worked with me to make sure the sales process went smooth and without incident. Moe Mustafa. They worked with me to make sure the sales process went smooth and without incident. More

The best salesman in this dealership, Eriberto Olvera, patient and professional information, understands the customer needs, and now we're driving. My hats off to this young man. ........ Luis Rodriguez patient and professional information, understands the customer needs, and now we're driving. My hats off to this young man. ........ Luis Rodriguez More