Elgin Chrysler Dodge Jeep Ram

Uzi was one of the best salesman we’ve had the pleasure of working with. He was attentive and very thorough in answering our questions. of working with. He was attentive and very thorough in answering our questions. More

Worse experience with services. Bad communication and also rude when talking to customers. Made an appointment Monday morning didn’t get my car fixed till the next day in the aftern Bad communication and also rude when talking to customers. Made an appointment Monday morning didn’t get my car fixed till the next day in the afternoon. I missed two days of work. Went to pick up my car, and the next day my check engine light turns on again. Called to asked if I can drop it off and get a car to drive in the meantime. They tell me they will let me know, never calls me back. Next day I tow my car to the dealership. I asked to please update me, I get no answer. I called the services the next day in the morning and they tell me they haven’t checked it. They called me back in the afternoon letting me know that my car is going to get fixed till this coming Monday. Mind you it’s already been a week that I have missed work. More

Quick service with a convenient waiting area. Everyone I dealt with was very friendly. I would return. Everyone I dealt with was very friendly. I would return. More

Don't Trust this Dealership they lie through there teeth! ! Worst experience ever and worst embarrassment!! they say they will help but they don't i got stuck with a truck that i have no use for. They accepte ! Worst experience ever and worst embarrassment!! they say they will help but they don't i got stuck with a truck that i have no use for. They accepted fault but don’t want to be responsible and now stuck with $65k and $1400 a month and truck has been sitting in my driveway for the past 8weeks. SMH!! Never Ever will recommend this dealer More

Great communication. Fast service. They were done before I was even home from my event. Fast service. They were done before I was even home from my event. More

I have been calling and leaving messages at your dealership with multiple people everyday for the last 3 weeks about my paperwork for my jeep. It’s been 3 months now my temporary plates are expired dealership with multiple people everyday for the last 3 weeks about my paperwork for my jeep. It’s been 3 months now my temporary plates are expired and I haven’t gotten a call back from anyone. Calling everyday for 3 weeks, left 2-3 messages each day, left a google review, don’t know what else to do. I live 4 hours away and my plates are expiring can someone anyone please call me and let me know how I can get my paperwork to get my car registered! My finance person is Kyle More

large, comfortable waiting room, pleasant service personnel, provided estimated service wait time which was correct time i waited always service my cars here personnel, provided estimated service wait time which was correct time i waited always service my cars here More

Noah provided exceptional customer service during our recent service visit. From his immediate friendly greeting upon arriving, his confirmation of the reason for the appointment and the availability of recent service visit. From his immediate friendly greeting upon arriving, his confirmation of the reason for the appointment and the availability of the necessary parts, arranging for our transportation home, providing an accurate estimate of the completion time and thorough communication throughout the experience, he went above and beyond and exceeded all expectations. What a great representative he is for your dealership! More

I appreciate the communication I received from Aaron while my van was in the Service of Elgin CDJR. He contacted me several times throughout the process to give me updates. while my van was in the Service of Elgin CDJR. He contacted me several times throughout the process to give me updates. More

GB was awesome to work with. I explained my situation and he did everything possible to help me stay within my budget. GB and the mechanic (didn't catch his name) made me feel be I explained my situation and he did everything possible to help me stay within my budget. GB and the mechanic (didn't catch his name) made me feel better about in investing in her and keeping her a few years more. The whole service team that I dealt with were great from start to finish. GB's communication while repairs were being made were top notch and was nice he kept me updated. More