Elgin Chrysler Dodge Jeep Ram

Deceptive advertising. Deception rampant on the phone. Would not answer my questions directly. This is the kind of dealership that people are afraid of encountering. BEWARE Deception rampant on the phone. Would not answer my questions directly. This is the kind of dealership that people are afraid of encountering. BEWARE of these wolves. You will be greatly disappointed. More

Very polite dealer staff and the service department was quick to complete my oil change and calibration update quick to complete my oil change and calibration update More

Staff was very helpful and informative. I would definitely would recommend them to friends and family. I would definitely would recommend them to friends and family. More

A bunch of con artists at this dealership. No one seems to be in charge of the place. No one seems to be in charge of the place. More

Tons of vehicles available! Alex was great. We knew what we wanted and he had both vehicles out to test drive right away. He was a great deal of help with getting the price we h Alex was great. We knew what we wanted and he had both vehicles out to test drive right away. He was a great deal of help with getting the price we had in mind. More

They have stock, when all the other dealerships are empty. Bob, our salesman was helpful. empty. Bob, our salesman was helpful. More

very friendly and professional staff, salesman Adonia, manager and finance Tommy were very helpful and worked good deal with me. very nice and clean new facility and really loved the atmosphere. manager and finance Tommy were very helpful and worked good deal with me. very nice and clean new facility and really loved the atmosphere. More

Elgin advertises nationally and has an option for virtual appointments and home delivery listed on their vehicles. I've learned through this shopping experience that I can't actually get the price many deal appointments and home delivery listed on their vehicles. I've learned through this shopping experience that I can't actually get the price many dealers list because the incentives are regional and the zip code where I live is not eligible for the best incentives. Understanding this I called Elgin on a vehicle they had listed for a low price and jokingly said I'll take it at the price you have listed. I quickly let the sales rep know I was joking and that I understood the price would most likely be higher for me based on my zip code but wanted to know what that price would be. The sales rep stated that they are not allowed to give prices over the phone and said they will only discuss prices in person at the dealership. So what are the virtual appointments and home delivery for? If you only do business locally then take your vehicles off of Cars.com and put them in your local paper. More

The service manager Datren is incompetent and unprofessional. I run a fleet of 70 vans and have never been treated so poorly unprofessional. I run a fleet of 70 vans and have never been treated so poorly More

Javier was knowledgeable, timely, and had excellent customer service. Best car buying experience I’ve had by far. I highly recommend!!! customer service. Best car buying experience I’ve had by far. I highly recommend!!! More