Elgin Chrysler Dodge Jeep Ram

We would like to thank Dylan for making the purchase of our new vehicle a pleasant experience. The dealership had the vehicle in stock that we were looking for. We did not feel pressured to make a quick de our new vehicle a pleasant experience. The dealership had the vehicle in stock that we were looking for. We did not feel pressured to make a quick decision. Our salesman answered all our questions and listened to what was really important to us to ensure that the vehicle we purchased had all the features we wanted. After the purchase, our salesman went over the vehicle with us again explaining how all the functions worked, saved my seat preference and set up my phone in Apple Car Play. The car was cleaned, floor mats put in place, along with a full tank of gas. Everyone we spoke with at the dealership was kind and knowledgeable. The Owner Support+ site provided videos of all the features of the purchased vehicle and exactly how to use them. They invited us back if at any time we had questions or concerns. The dealership was clean and organized with all the departments clearly labeled. The restrooms we nice and clean. We were offered water bottles twice during our visit. We would highly recommend Elgin Chrysler Dodge Jeep Ram. More

Great people and facilities. Very knowledgeable and up front. Did their best to help me out. Very knowledgeable and up front. Did their best to help me out. More

Our sales person was professional and balanced a low pressure sale with a strong desire to earn our business. The finance guy worked well with us to get the best rates. Although they did not earn ou pressure sale with a strong desire to earn our business. The finance guy worked well with us to get the best rates. Although they did not earn our trade in as Carmax gave us more, they did suggest we see before we bought and tried to match. I would come back and buy again. Thanks Dean!! More

I worked with Alex in getting a new car. I had a Cherokee and thought that is what I would get but Alex had me test drive a Compass to see the difference, he did not pressure me at all and l I had a Cherokee and thought that is what I would get but Alex had me test drive a Compass to see the difference, he did not pressure me at all and let me make the decision of which car. I recommend asking for him if you are in the market for a new car. More

Dealer would not discuss price over the phone. I live 5 hours away and simply wanted to know the sales price and rebates I would qualify for in my region. I live 5 hours away and simply wanted to know the sales price and rebates I would qualify for in my region. More

Was told options were installed that could not be removed and the truck was going to be $2K more than advertised. After haggling for over an hour to remove the additional cost, we were presented with a docum and the truck was going to be $2K more than advertised. After haggling for over an hour to remove the additional cost, we were presented with a document that basically said the options were optional. This was clearly bait and switch and is illegal. More

Deceptive advertising. Deception rampant on the phone. Would not answer my questions directly. This is the kind of dealership that people are afraid of encountering. BEWARE Deception rampant on the phone. Would not answer my questions directly. This is the kind of dealership that people are afraid of encountering. BEWARE of these wolves. You will be greatly disappointed. More

Very polite dealer staff and the service department was quick to complete my oil change and calibration update quick to complete my oil change and calibration update More

Staff was very helpful and informative. I would definitely would recommend them to friends and family. I would definitely would recommend them to friends and family. More

A bunch of con artists at this dealership. No one seems to be in charge of the place. No one seems to be in charge of the place. More