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Elgin Chrysler Dodge Jeep Ram

Streamwood, IL

3.9
319 Reviews

1500 W. Lake St

Streamwood, IL

60107

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Showing 319 reviews

April 04, 2023

Great customer service from the managers and service team would come back for future purchase More

by cynthia_101152
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Mustafa, Jose Jurado, Alexa Rodriguez, Kyle Woods, Ray Rehman
Apr 07, 2023 -

Elgin Chrysler Dodge Jeep Ram responded

Cynthia, thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay yours to the team. Take care and have a great day. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 04, 2023

great experience with sales. Worked with moe very polite. I bought my first car here! More

by A.F
Recommend Dealer
Yes
Employees Worked With
Moe Mustafa
Apr 07, 2023 -

Elgin Chrysler Dodge Jeep Ram responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 04, 2023

I was very pleased with the service I recieved from this dealership. They were very welcoming and patient with my request. I will would 10/10 reccomend this dealership More

by Sergei Olivosky
Recommend Dealer
Yes
Employees Worked With
Alejandro Quezada
Apr 07, 2023 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you for this amazing review, Sergei! We really appreciate your business. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 04, 2023

Amazing inventory amazing staff very prosaic on time and fantastic experience. I would recommend anyone coming, getting the new/used they been looking for. More

by Bibi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Mustafa, John Dubois, Kyle Woods, Ray Rehman, Christian Olvera
Apr 07, 2023 -

Elgin Chrysler Dodge Jeep Ram responded

Bibi, I cannot thank you enough for your wonderful review of Elgin Chrysler Dodge Jeep Ram and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 04, 2023

Best dealership i've been, most welcoming and very professinal,easy to deal with.Expect from me to come back on my next purchase. More

by pedro.suellojr
Recommend Dealer
Yes
Employees Worked With
Alexander Lopez
Apr 07, 2023 -

Elgin Chrysler Dodge Jeep Ram responded

Pedro, thank you for writing this amazing review for our team! We always appreciate customer feedback, and I am pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 04, 2023

Moe and Alex helped me out big time getting approved for my very first Challenger Hellcat Redeye Widebody! They worked very hard for me and got me to where I needed to be. The car is awesome. Love the drive More

by v8ball
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Moe Mustafa, Alexsandro Tackett
Apr 07, 2023 -

Elgin Chrysler Dodge Jeep Ram responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and I'm ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

April 04, 2023

Wow very impressed with the inventory I’m glad I came to the right dealership and Alex my sales man was amazing, definitely coming back in future. More

by burim.ez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alexsandro Tackett, John Dubois, Jose Alicea, Kyle Woods, Ray Rehman, Christian Olvera
Apr 07, 2023 -

Elgin Chrysler Dodge Jeep Ram responded

Burim, thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

March 06, 2023

They don’t do online purchases have to to be in the dealership to purchase a vehicle you have to use their lenders you they won’t let you use your on bank More

by Camaro 2021
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Don’t know
Mar 08, 2023 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

Mar 08, 2023 -

Camaro 2021 responded

I’m free to discuss my review any time truly disappointed in the customer service I was given

February 24, 2023

I purchased a vehicle from this dealership with extended warranty and it was included in my loan. A few months later I wanted to cancel this extended warranty and I have been calling the Finance department More

by radresnezo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jose Alicea
Mar 06, 2023 -

Elgin Chrysler Dodge Jeep Ram responded

Thank you for reaching out to us, your experience is taken seriously by our entire team. We know our customers' time is valuable and we understand your point of view. If you are open to giving us another chance to make this right, please contact me so we can discuss the details of your time with us. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

February 21, 2023

Scummy shyster tactics. Refused to quote a price without a signed commital to buy. Tried to get me to let them call my bank to arrange a loan of an unknown amount. Worst car More

by efdeng3
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
unknown "Sales manager"
Feb 23, 2023 -

Elgin Chrysler Dodge Jeep Ram responded

I appreciate you bringing this to our attention. Please contact me directly as soon as possible so that we can discuss what happened and come to a resolution together. Thank you, and I look forward to hearing from you soon. Sincerely, Christina Gavina - Customer Relations Manager - 224-238-4027

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