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Elgin Chrysler Dodge Jeep Ram
Streamwood, IL
282 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 282 reviews
October 26, 2024
large, comfortable waiting room, pleasant service personnel, provided estimated service wait time which was correct time i waited always service my cars here personnel, provided estimated service wait time which was correct time i waited always service my cars here More
by ktisitt47
Employees Worked With
do not recall name
September 27, 2024
Noah provided exceptional customer service during our recent service visit. From his immediate friendly greeting upon arriving, his confirmation of the reason for the appointment and the availability of recent service visit. From his immediate friendly greeting upon arriving, his confirmation of the reason for the appointment and the availability of the necessary parts, arranging for our transportation home, providing an accurate estimate of the completion time and thorough communication throughout the experience, he went above and beyond and exceeded all expectations. What a great representative he is for your dealership! More
by ruthrichter1
Employees Worked With
Noah
September 18, 2024
I appreciate the communication I received from Aaron while my van was in the Service of Elgin CDJR. He contacted me several times throughout the process to give me updates. while my van was in the Service of Elgin CDJR. He contacted me several times throughout the process to give me updates. More
by eileenszubert
Employees Worked With
Aaron Stenberg
September 02, 2024
GB was awesome to work with. I explained my situation and he did everything possible to help me stay within my budget. GB and the mechanic (didn't catch his name) made me feel be I explained my situation and he did everything possible to help me stay within my budget. GB and the mechanic (didn't catch his name) made me feel better about in investing in her and keeping her a few years more. The whole service team that I dealt with were great from start to finish. GB's communication while repairs were being made were top notch and was nice he kept me updated. More
by avilal
Employees Worked With
GB
September 01, 2024
Service writer Barry is far the best guy in the Service Department, he takes the time to explain what has to be done to my vehicle, stops by in the waiting area to provide updates. Also, just a good guy! Department, he takes the time to explain what has to be done to my vehicle, stops by in the waiting area to provide updates. Also, just a good guy! More
by Larry
Employees Worked With
Service: Barry
July 28, 2024
The service department here is always top notch. We keep coming back especially because Christian always makes sure to take care of us and our Jeep! We keep coming back especially because Christian always makes sure to take care of us and our Jeep! More
by Shocker Racing
Employees Worked With
Christian Olvera
July 14, 2024
This dealerships management is uninformed and use bullying techniques. When challenged on pricing for the car or add on packages they would ramble on and say this dealership does not do it that way a bullying techniques. When challenged on pricing for the car or add on packages they would ramble on and say this dealership does not do it that way and repeatedly did not address the question but said you can decide not to buy the car…..so we didn’t. Very untrustworthy. Don’t waste your time here, go elsewhere! More
by Golf Widow
Employees Worked With
Jose Jurado
