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Elder Mitsubishi - Service Center

CEDAR PARK, TX

3.9
20 Reviews

20 Reviews of Elder Mitsubishi - Service Center

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February 14, 2022

I bought an Outlander there in July. On the day my wife passed away, I went out to my car and someone had stolen the catalytic converter out of my car. After waiting a month my son con More

by rln961
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Scott Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis McVade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ronald Davis
Feb 14, 2022 -

Elder Mitsubishi responded

Thank you for the kind words rln961!! Just let us know if you need ANYTHING moving forward!!

January 22, 2022

I am on my secobd Mitsubishi Outlander. I love the ride and the space I have within. The saleperson that assisted me was AWESOME!! Hoping to obtain 2022 by Spring. More

by ledet.ledet2595
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis McVade
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 24, 2022 -

Elder Mitsubishi responded

Thank you for the kind words!!

August 10, 2021

I am retired military living in Killeen TX. So I have an originally owned 2003 Mitsubishi Montero Sport in which I spent quite a bit of money for service on, $1200.00 last year and $3200.00 this year. I end More

by loyd.a.hodges.civ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Curtis McVade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Noga
Aug 10, 2021 -

Elder Mitsubishi responded

Mr. Hodges, Thanks for the great review of our Service department. We will pass it on to Rusty and Curtis! We love to see these older Mitsubishi's keep running, but we will also be here when you are ready to trade the old Montero Sport in for a new Outlander! Thanks again! -Scott Elder

Aug 10, 2021 -

loyd.a.hodges.civ responded

Absolutely and please make sure those guys are commended for their service. It’s the service after a sale that’s most important I think!

June 27, 2021

Jessica es muy servicial, comprensiva y excelente vendedor. Felicidades! Y Gracias More

by Mdubraskaginzalezp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Ryburn
Jul 04, 2021 -

Elder Mitsubishi responded

Gracias por tomarse el tiempo de dejarnos la critica, esperamos y disfruten su nuevo vehiculo y esperamos verlos otra vez!

May 31, 2021

We had the pleasure of working with Kishion as our salesman, and he was phenomenal!! This was my first time buying a car, and he made the process so easy, smooth, and stress free! He was so beyond kno More

by taylortellezz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kishion Mitchel
Jun 03, 2021 -

Elder Mitsubishi responded

Taylor, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Elder Mitsubishi. If you have any further questions, please give us a call. We're always happy to help!

October 20, 2019

The parts department They were so communicative and helpful! Plus...a human being answers the phone. That goes a long way! Gilbert was so helpful—it was a great experience More

by HHeckmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Cardona
January 20, 2019

Should have. Ame by along time ago! Our dealer worked with us,made sure we left the place with a car! He is awesome. The programs they have to help are awesome. The car is awesome. Even More

by Rob0919
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nico Castillo, Marli Mondragon
December 11, 2018

Trick to the customer They make trick to customer and think that the customer is stupid ! ! ! ! Its so bad customer service and design a good lying for customer n! More

by Dana1234
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Scott Elder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Cleven
August 04, 2018

Amazing She's amazing and extremely helpful! She understood what kind I wanted and helped me get a good price. Come see her, she'll really help you! More

by miriam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marli Mondragon
April 30, 2018

Coming back in a few years for my next truck Luis really made me feel welcome right off the bat. Told me about elders motto and Showed me around the dealership. Really great guy and salesman More

by Yanezj13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Cabrera
2