Elder Mitsubishi

Outstanding Sales Person I recommend Erica Vasquez to anyone who is considering buying a vehicle. I have purchased two vehicles from her. I was completely satisfied both times I recommend Erica Vasquez to anyone who is considering buying a vehicle. I have purchased two vehicles from her. I was completely satisfied both times. She listens to what I ask for and tries very hard to meet my needs. More

Finally - a dealer that cares Bad experiences often cause one to over-exaggerate good ones that follow. And that may seem the case with my experience with Elder. But this reviewe Bad experiences often cause one to over-exaggerate good ones that follow. And that may seem the case with my experience with Elder. But this reviewer has spent a lot of his spare time since 18 around cars and dealers, and still does. In fact, i just had a conversation with the only *other* Mitsubishi dealership in town about the value of the after-sales experience and Customer Care (which once more seems to have fallen on deaf ears). It's clear who the better one is to me now, and why Elder is very clearly wiping the floor with the competition - having only been in operation for less than a year. Elder seems to care about just that - the Experience. The care. Facilities aren't just built to use. It means something to have dedicated Service Department that customers can drive up to, whose sole task it is to keep the customer happy well after the sale. That's something Elder can truly capitalize on. Because no one these seems to really care about taking care of Mitsubishi owners around here. It speaks volumes when your dealer had enough good sense to invest in the brand and take care of it's customers. Not just the singular sale. I've worked with Erica Vasquez before. She sold me my first Lance Evolution a few years ago. (I now have two.). She didn't just sell me a car - she sold the experience: A dealer who cared about the customer and the brand. More than that, she drove (and still does) a Mitsubishi - and she loves her Evo to death. That's the kind of dealer anyone would buy from. A person who has a genuine passion and fire for what she sells, who she sells with, and who she sells to. That's the reason I'm making the switch to Elder. Cars don't sell themselves. And it makes total sense why Elder's tagline is "Dealer For The People". Because it matters making the person come before... And even as (or even more) importantly... After the sale. More

Alondra was awesome! I would just like to thank Alondra. She was very very nice to help me in any way she could. Have a Happy New Year! I would just like to thank Alondra. She was very very nice to help me in any way she could. Have a Happy New Year! More

"The Best Dealership in Texas" Without a doubt Elder Mitsubishi was the best dealership I've ever experienced in buying a vehicle! From the sales lady Esther, to the finance departm Without a doubt Elder Mitsubishi was the best dealership I've ever experienced in buying a vehicle! From the sales lady Esther, to the finance department I have never experienced such a caring sales staff which which includes even the general manager (Jim) who took it upon his self to make sure all of my needs were met! They were so helpful and wonderful staff to deal with. They were the most accommodating people helping me find and get into a new truck. They are absolutely the opposite of what most people say about car dealerships! I will never purchase another vehicle anywhere else but the Elder dealerships. They are true honest and very forthcoming about the whole experience. I cannot praise them enough about the job that they did for me! Sincerely Niki Holmes More

An awesome team. I have only had one credit card in my life. That was around 20 years ago. Eather my spouse paid for things or I used cash. This led to no credit. The I have only had one credit card in my life. That was around 20 years ago. Eather my spouse paid for things or I used cash. This led to no credit. The O.A.G. accidently listed a back payment to me as a debt to my ex. I am also recently divorced. The car we had was in need of repair. Despite all obstacles everyone pulled together and worked with lenders (all day 1pm to 10:30pm) to get me into a safe car! They were caring and pro in attitude and action. Thank you! More

Superb Service My sales person was the best, very knowledgeable & she knew how to get me what I needed. She made sure it was a smooth transition into getting me a ne My sales person was the best, very knowledgeable & she knew how to get me what I needed. She made sure it was a smooth transition into getting me a new car. More

Great Experience all around! The dealership was good but Ricky was amazing he made the whole process easy and enjoyable! I dealt with 4 different dealerships prior to coming here The dealership was good but Ricky was amazing he made the whole process easy and enjoyable! I dealt with 4 different dealerships prior to coming here and he was hands down the best salesman I talked to. More

Excellent customer service We are returning customers and I have to say this Time was even better than the last. Ricky and the other team members we met were very helpful in fi We are returning customers and I have to say this Time was even better than the last. Ricky and the other team members we met were very helpful in finding a vehicle that worked for our family and preferred budget, despite the limitations regarding credit. We appreciated their reassurance and efforts and look forward to purchasing another car in the future. More

Great experience. Had a great experience at Elder Mitsubishi. Alondra was the nicest young lady and so bubbly a wanted to adopt her. lol. thank you guys so much for mak Had a great experience at Elder Mitsubishi. Alondra was the nicest young lady and so bubbly a wanted to adopt her. lol. thank you guys so much for making my birthday perfect. More

Vehicle Bought I purchased an outlander and my experience was great. I wasn’t completely happy with the vehicle. I got in contact with Jim and he was fantastic. I w I purchased an outlander and my experience was great. I wasn’t completely happy with the vehicle. I got in contact with Jim and he was fantastic. I was able to return the vehicle. I was afraid at that point I would of been treated poorly, but not only was Jim extremely kind to me but every other employee there checked up on me as I waited. More