Elder Mitsubishi

Alondras Level of Service saved the sale When i first got there it was a long wait and then finally they placed me with Raul someone who just started and didn't know what he was doing. The ma When i first got there it was a long wait and then finally they placed me with Raul someone who just started and didn't know what he was doing. The manager....finally came after they ran my credit...and explained that i can go look at cars.....we looked at cars....i liked the ford edge and one of your sport vehicles....i told Raul what i liked we test drove the ford edge the check engine came on...i told the manager after got back he said he would put it in the shop....by the time we got this far in the process the dealer ship was closing and the manager said he would get back to me as far as the credit app on Monday....no call.....tuesday no call.....i called yal on Wednesday.....no one helped....thurdsday same thing friday same thing.....i finally get someone the next week the guy who i spoke with was being candid and unempathetic and said we had customers come in thats why no one got back with me....I was appalled....and i tried to undertstand the logic in his answers...we came to an agreement and he told me he was going to call me back once he gets everything with me finished....never got a call back....i recieved a letter in the mail another week and a half later from Elder saying that you all needed more information about address pay stubs which i provided on the first day....so i called to speak with a guy he tells me i had been approved already and not sure why i got the letter we scheduled a date for me to come in....may 8th i came in and im greeted by Alondra...she is kind understanding professional and made sure i was well taken care of and made the process seamless answered all my question and provided phenomenal customer service...she derserves a raise promotion recognition something...i am a manger for a national real estate company and I work in Marketing/advertising and connect with alot of different people and because of her and the level of service she provided i will recommend Elder Mitsubishi....if it had not been for her i would have not given any good reviews regarding the people or the company....Thank you Alondra! More

Super dealership What a great place to purchase your next vehicle. They go go above and beyond to help you fill your needs for a vehicle. Very friendly sales personnel What a great place to purchase your next vehicle. They go go above and beyond to help you fill your needs for a vehicle. Very friendly sales personnel and finance manager. I highly recommend this dealership. More

New car My sales individual was Mike. He made a rough experience worth the wait. Highly recommend him! He is very helpful and was able to make our car experie My sales individual was Mike. He made a rough experience worth the wait. Highly recommend him! He is very helpful and was able to make our car experience better!!! More

Amazing The first time we came it was okay and the person we had didn’t even show us the inside of the cars or didn’t really help us. The next time we came, w The first time we came it was okay and the person we had didn’t even show us the inside of the cars or didn’t really help us. The next time we came, we had great service and they were able to work around my needs and money since I’m still building credit and I was able to get a new car and I was more then happy! More

Great customer service J J did an excellent job of working with us to get what we needed, even with a not so good credit situation he kept trying until we had financing. No J J did an excellent job of working with us to get what we needed, even with a not so good credit situation he kept trying until we had financing. No pressure and relaxed atmosphere. More

awesome customer service great customer service, Nicko was very patient and helpful. it was a great experience since it has been a long time that I purchased a new car great customer service, Nicko was very patient and helpful. it was a great experience since it has been a long time that I purchased a new car More

Blessing My expierance was a very good one manger was hands on and the customer service was great.. Dakotah made me feel at ease and the information provided w My expierance was a very good one manger was hands on and the customer service was great.. Dakotah made me feel at ease and the information provided was helpful.. Got me into a car in no time.. Would strongly recommend to friends and family.. Thanks a lot to Dakotah for being on top of everything... More

Great place to buy a car Came in skeptical because of my imperfect credit and drove away in a new crossover! Mike was a great salesman. They have a pressure free friendly ap Came in skeptical because of my imperfect credit and drove away in a new crossover! Mike was a great salesman. They have a pressure free friendly approach to sales. I’d recommend this dealership to anyone looking for a new car with great warranty! More

Awesome....Jovani berrioscame through for us ...very patient Very good experience... We will be back.. And Jovani plus Cory was great... Thank you...we will be back and recommend. We got the truck we wanted and Very good experience... We will be back.. And Jovani plus Cory was great... Thank you...we will be back and recommend. We got the truck we wanted and more. Popcorn was good too.... Lol More

Fast and very kind process From beginning to end, everyone was very kind. You don't get that pressured aggressive sales person. Very enjoyable experience as a new car buyer. From beginning to end, everyone was very kind. You don't get that pressured aggressive sales person. Very enjoyable experience as a new car buyer. More