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Elder Mitsubishi

Cedar Park, TX

Overview
Employees
Reviews
Vehicles
4.8
1,780 Reviews
Elder Mitsubishi is a dealer for the people. We put our customers first before everything else. Elder Mitsubishi believes that everyone deserves to drive a new or nicer newer car today. Our business is not selling cars. Our business is finding solutions to the everyday problems that keep most people stuck in a car they hate. Elder Mitsubishi is on a mission to change the world by helping people get the car they want and deserve. My goal is to be a trusted adviser in the process. www.eldermitsubishi.com
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910 South Bell Blvd

Cedar Park, TX

78613

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Showing 1,780 reviews

September 28, 2023

I like the patience and the service I was received from you guys, love the deal I receive. Thank you. More

by lostenise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Karson Stricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baron Sherrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Manson, Tyler Worton, Ronnie Kutach, James Keithley
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Sep 30, 2023 -

Elder Mitsubishi responded

Thanks so much for leaving this awesome review! This shows how hard we work to get all of our customers into the vehicle that they want and deserve! Once again thank you so much and if you ever need anything please don't hesitate to reach out to us. James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

September 24, 2023

I like the fact that they will try as hard as they can to put you in a new vehicle, I like my car. Thank you guys! More

by RickyC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manager Yosiah, Joshua Williams, James Keithley, Noah Gochberg
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Sep 26, 2023 -

Elder Mitsubishi responded

Rickyc, reviews like this give us motivation and help us ensure we provide high-quality care. We are so happy that you are loving your brand new car! If you ever have any questions or need any further assistance please don't hesitate to reach out to us so that we can help. Thank you once again! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

September 22, 2023

Nice people, super helpful with me being a first time buyer. It was a great experience More

by karapurdy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Klepin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Baron Sherrill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bruce, Joshua Williams, James Keithley, Ty Schaffner, Michael Laws, Stacy Leija, Noah Gochberg, Jordan Murphy
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Sep 25, 2023 -

Elder Mitsubishi responded

Thank you so much for you awesome review! We always enjoy helping our first time buyers get into a brand new vehicle by making our process as easy and streamline as possible. Once again thank you so much for your review and if you ever need anything down the road please don't hesitate to reach out to us! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

September 16, 2023

They were amazing! Very helpful! Very patient! I was approved instantly! Employees are friendly and there to answer ALL questions! I highly recommend coming to Elder Mi More

by guadalupe.yolandalee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christopher Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Klepin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sharla Mokry
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Sep 19, 2023 -

Elder Mitsubishi responded

Guadalupe, thanks for your awesome review! We are thrilled to have helped you get an approval, and answering all of your questions! Please reach out to us if any other questions come up. Shawn Klepin Customer Care Manager sklepin@eldermitsubishi.com 512-937-1300

September 14, 2023

It was an awesome experience,Joshua is a very knowledgeable guy and knows his stuff. This dealership is always been welcoming and helpful. 100% Recommended More

by Janette
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dustin Watkins, Tyler Worton, Joshua Williams, James Keithley
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Sep 17, 2023 -

Elder Mitsubishi responded

Thank-you Janette for your awesome review! We are happy to continue providing a welcoming and helpful experience for you and others. Our team is excited to see what you choose your next visit! Please let us know if you have any questions. Shawn Klepin Customer Care Manager sklepin@eldermitsubishi.com 512-937-1300

September 12, 2023

Overall, my experience with the Mitsubishi outlander SE(AWC) has been extremely positive. It combines style, comfort, performance, and safety in a way that exceeds my expectations. I would highly recomm More

by venkatesh.kodukula
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yosiah Hopson, Joshua Williams
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Sep 15, 2023 -

Elder Mitsubishi responded

Venkatesh, this is the perfect review describing how AWESOME our Outlander's are. We really appreciate the recommendation of the Outlander and we look forward to being able to assist you in the future. Remember if you ever have any questions about the Outlander please give us a call! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

September 11, 2023

All I can say is that the customer service was Great! !!!! Keep it up!!!! Smile More

by Ivory Perkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Curtis McVade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Williams, James Keithley, Zachary Kettle
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Sep 15, 2023 -

Elder Mitsubishi responded

Thanks so much Ivory for letting us know about your recent visit here at Elder Mitsubishi. We strive to provide an excellent experience better than our other competitors out there. We hope that we get to work with you again in the future and if you ever need us we are always here and more than happy to help. James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

September 09, 2023

The staff was very knowledgeable and friendly. The new service center and dealership is also top notch. Great experience! More

by sstuver42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Klepin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Bruce
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Sep 13, 2023 -

Elder Mitsubishi responded

Thank you so much for your kind words and comments. We are truly happy that we were able to get you into the brand new car that you wanted. If you ever have any questions or need additional assistance we are always here and more than happy to help! James Keithley Customer Care Manager jkeithley@eldermitsubishi.com 737-228-4693

September 08, 2023

BAD MANAGEMENT! They don’t live by their slogan “For The People”. I’m asking for help and NO ONE IS HELPING ME! More

by Mike.S
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Scott Elder
1.0
This rating includes all reviews, with more weight given to recent reviews.
Rusty Cox
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Manson, Diego Casanova
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Sep 11, 2023 -

Elder Mitsubishi responded

Hi Mike, I apologize about your frustrations. There are many different things that can cause a battery to die including age, extreme cold/heat, accidently leaving the lights on, etc. With that being said, we don't typically offer to replace batteries for free due to the human error that can cause it to fail, however we did offer a complimentary replacement for you contingent upon you getting the vehicle towed here which your insurance typically takes care of depending on the coverage you have set up with them. Unfortunately, you chose to take the vehicle elsewhere. Additionally, it's likely that the check engine light came on due to a mistake that was made when the battery was installed and since it wasn't installed here, we have taken it to Cadillac to get the problem diagnosed. I apologize again for your frustration, and we will keep you in the loop on the status of your vehicle when we know more. Until then, please feel free to reach out to our Service Manager, Rusty at 512-250-2025 or rcox@eldermitsubishi.com. Thank you. Lauren Cleven General Sales Manager

September 05, 2023

Andrew and everyone at Elder were great ! I got into a new vehicle and I wasn’t expecting to get approved ! More

by hamiltonjustina
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Andrew Tunnicliffe
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Sep 09, 2023 -

Elder Mitsubishi responded

Thank you Justina for your awesome review! Andrew is one of our hard working sales consultants, and we are happy he was able to make it happen for you! Please let us know if there are any questions about your new ride. Shawn Klepin Customer Care Manager sklepin@eldermitsubishi.com 512-937-1300

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