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Elder Mitsubishi

Cedar Park, TX

4.8
1,768 Reviews
Elder Mitsubishi is a dealer for the people. We put our customers first before everything else. Elder Mitsubishi believes that everyone deserves to drive a new or nicer newer car today. Our business is not selling cars. Our business is finding solutions to the everyday problems that keep most people stuck in a car they hate. Elder Mitsubishi is on a mission to change the world by helping people get the car they want and deserve. My goal is to be a trusted adviser in the process. www.eldermitsubishi.com
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910 South Bell Blvd

Cedar Park, TX

78613

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Showing 1,768 reviews

November 21, 2018

Wonderful experience I have never purchased a vehicle before so I was nervous but sitting down with Cody made things easier for me. Thank you for the great experience. More

by AmandaNM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Pomeroy, Tess McGuckin, Cody Ryan
November 19, 2018

Our first new car Great sales people ,excellent sevice ,all around clean, very great for our first ever new car .will definitely recommend my family and friends.willing More

by Valarie j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Elder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alondra Alonso, Johanna Castillo
November 17, 2018

It’s a crime 2pay more than a dime I’m sure many of you have heard Mitzubisi’s add, I for one and now denise is a firm believer, it’s a crime to pay more than a dime. Austin our sales r More

by DM143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Maxwell
November 16, 2018

Thanks, Elder! Thanks to Austin M. and the rest of the staff at Elder Mitsubishi. I was unexpectedly in the need of a new vehicle, and was able to find the perfect c More

by LandonTheDon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marli Mondragon, Austin Maxwell
November 16, 2018

No dime deal checks out!!! I was very skeptical walking in but Michael and Yosiah were very knowledgeable, friendly, and able to get me into a '18 Mitsubishi Outlander for a 0 d More

by Cheekymonkeyboi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Yosiah Hopson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Stryker
November 16, 2018

Great Job Everyone was friendly and knowledgeable. Alex was very attentive and helpful. Finance worked hard to work with my credit situation. Thanks for the har More

by AprilK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Endara
November 15, 2018

Horrible!!! Dont waste your time with these scammers! Their yo-yo financing scam is rampant! You pay your down payment, and have 3 days to bring the car back for More

by JuliaC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Manson, Johanna Castillo, Michael Stryker
Dec 04, 2018 -

Elder Mitsubishi responded

Julia, Sorry for the issue with your purchase. As we communicated to your daughter, we had her approved, the finance company was just requesting an additional paystub and a bank statement. Since your daughter works for you, they wanted to verify that the check stubs your daughter provided were legitimate. There is a lot of fraud out there right now and the Finance company wanted verification. I guess the bad apples ruin it for the good apples. I'm sorry that they required this, but when you refused to provide it, the finance company saw that as a red flag and refused to fund the loan. We certainly didn't mean to harass you, but we were confused by the unwillingness to provide this. In any case, I am sorry we could not help you get in a nicer, newer vehicle. Just for the record, it appears we did return your down payment and I am not aware of any cases against us by the Attorney General. As of this writing, we have never been contacted by the Attorney General for any infractions. Thanks, Scott

Dec 05, 2018 -

JuliaC responded

Yes, Scott, my daughter works for me. We provided check stubs when asked, signed paperwork 3 times, provided a letter of employment when asked, and everything requested to until the point they were requesting MY financial statement. That's where I drew the line. I am her employer and mother, but nowhere was I on the contract. Yes, your company did refund her down payment, but only because I'd raised a stink with Johanna about it, Otherwise, we had already been told she wasn't going to get it back because it was past the 3 days. Yes, your team harassed us, sometimes 7 or 8 calls within the hour, threatening each time. It interfered with our work, and caused extreme stress and worry every day for over a month. Everytime we would provided the next needed document, something else would be needed. The 3rd time my daughter went to sign the paperwork, she was told she could not drive the car back home. (This was about a month into this fiasco). She called me to drive the 1.5 hr to go get her. I got in my car, and drove about 14 miles when the salesman called me back and said she could drive it home. I turned around and started to head home. The salesman calls again and says, no, come get her. I turn back around to head that way again. This went on for 5 times! 5 times I drove from one end of town to the other because of stupidity! They finally let her drive the cat home at 9:30 that night. And to address the Attorney General issue, yes, the clerk told me herself that there were multiple cases against you

November 15, 2018

Best car buying experience ever. When we got to Elder Mitsubishi a singing voice approaching us one of the salesman seem to be having a wonderful day. He asked if we had been helped More

by JClark
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis McVade
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Pomeroy, Cody Ryan
November 12, 2018

They work with you! I came into this establishment with low credit scores and not too much in my pocket to spend. They were MORE than willing to work with me on the car t More

by Creaunigee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus De La Rosa, Cory Pomeroy
November 09, 2018

Fast and painless Was able to purchase a vehicle that night was greeted with a friendly smile with no waiting and was not expecting to drive a new car home but they mad More

by Jdcihacek74
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesus De La Rosa
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