Elder Mitsubishi

Dylan C. & The Elder Mitsubishi Team Our experience was 💯. Dylan C. is a great Salesman. His team was amazing. We are so thankful! We will recommend Elder Mitsubishi to anyone looking f Our experience was 💯. Dylan C. is a great Salesman. His team was amazing. We are so thankful! We will recommend Elder Mitsubishi to anyone looking for a new or used vehicle. More

Overall best experience buying a car The team treated me and my daughter with kindnrdd and repect. They were up front and completely honest. I actually enjoyed the experience. Thank you! The team treated me and my daughter with kindnrdd and repect. They were up front and completely honest. I actually enjoyed the experience. Thank you! More

Great Good experience, they are really helpful! They worked with us even with bad credit.. would recommend them to anyone in the market for a new or used v Good experience, they are really helpful! They worked with us even with bad credit.. would recommend them to anyone in the market for a new or used vehicle! More

Would not replace scratched windshield We bought our Eclipse on August 20. After having it a few days, when driving out of our garage the sun hit the windshield just right and we noticed a We bought our Eclipse on August 20. After having it a few days, when driving out of our garage the sun hit the windshield just right and we noticed a scratch on the windshield where the driver's side wiper moves. Also low tire pressure light kept going on and off. We tried to call Dylan 3 times to tell him about issues we had and were told each time (after holding) that he was with a customer. Left two messages for him to call us back, he never did. Took the car in to service and had it washed. Asked them to look at the windshield, look at it and clean it well, they said no problem; they fixed the low tire pressure light issue. After several more days, we once again noticed the scratch (the light has to hit it just right in order to see it), and also wanted them to check the level of the headlights which seemed low. Took car back to service. Were told the headlights were adjusted correctly per code. Had them look at the windshield, and they did agree it was a scratch and said something (a rock, etc.) was probably caught under the wiper and had scratched the glass. Was told to talk to the person who sold us the car. Sales Manager we dealt with was not in but another manager was. Explained the issue to him; he went to service, talked with them, then came back and told us that we could not prove the scratch was there when we bought the car. But, they would be happy to get a vendor for us to have it repaired (at our expense). We had not used the wipers prior to that day. We have no doubt the windshield was scratched when we bought the car, but as we said the light has to hit it just right to notice it and it was not seen the day we bought the car. So, buyer beware. Once they sell you the car you're responsible for anything you find after the fact. Horrible customer relations once they sell you the vehicle. Very frustrating to spend what we did on this NEW vehicle, only to find it has a flaw. This is not a reflection of the service department, Curtis was very nice but his hands were tied in this case. While we like the car, we will never do business with Elder again and will not recommend them to anyone we know. More

Cake walk The whole process was really easy. D'andre helped me out alot with all my needs as well as his managers. Felt comfortable with every decision and woul The whole process was really easy. D'andre helped me out alot with all my needs as well as his managers. Felt comfortable with every decision and would go back to buy another car More

Great car It was great from the start. Before we even walked in someone was there with a smile ready to help. We had our kids with us and the workers made sure It was great from the start. Before we even walked in someone was there with a smile ready to help. We had our kids with us and the workers made sure they didnt get to bored well me and my husband were filling out the paper work. I am very thankful to them for that and getting us a great car for our family. More

Amazing The dealership was awesome they made everything crystal clear the process was nerve racking but all turned out good we got a new car so excited to whi The dealership was awesome they made everything crystal clear the process was nerve racking but all turned out good we got a new car so excited to whip it around More

I really enjoyed everyone’s service most of all Dasia is an Everyone was amazing made me feel at home and like all cared about you. Most of all Dasia was amazing .. I recommend going in and asking for her.. Everyone was amazing made me feel at home and like all cared about you. Most of all Dasia was amazing .. I recommend going in and asking for her.. More

Great car buying experience. Awesome car buying experience Dean Z. was an amazing salesman. He was super easy to talk to and really knew what to look for. He didn’t try and sale m Awesome car buying experience Dean Z. was an amazing salesman. He was super easy to talk to and really knew what to look for. He didn’t try and sale me anything I wasn’t looking for instead he listened to what I wanted a found a vehicle to fit my needs. I have bought cars in the past and this was the easiest and most convenient it has ever been. More

Wonderful D'Andrea was very welcoming and helpful with finding my nw car. The best and friendliest service I've ever had with buying a new car D'Andrea was very welcoming and helpful with finding my nw car. The best and friendliest service I've ever had with buying a new car More