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Elder Mitsubishi - Killeen

Killeen, TX

5.0
768 Reviews
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5000 E Central Texas Expy

Killeen, TX

76543

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Showing 768 reviews

October 25, 2023

10/10 HIGHLY RECOMMEND! Sy Jose and Julyann stayed way past closing for me. This was by far the best car buying experience I have ever had. I am truly grateful for their har More

by rionna d
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julyann Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sael Del Rio
Oct 25, 2023 -

Elder Mitsubishi - Killeen responded

We have great team members. Very glad we could make this happen. Please tell others and I appreciate what you said about everyone deserving a raise. I will pass that along!

October 25, 2023

Came in with wants in mind. Sael helped with the process from beginning to end. More

by Cverdejo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Feliciano
2.0
This rating includes all reviews, with more weight given to recent reviews.
Julyann Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Rodriguez, Sael Del Rio
Oct 25, 2023 -

Elder Mitsubishi - Killeen responded

So glad we could help. We have team members who are addicted to customer service. Thank you for your business and we hope you will recommend us to others!

October 22, 2023

From the moment I entered, the staff was very respectful of my time and listened to what I wanted. Thank you Christopher, whom I mostly dealt with for making my purchase process a smooth one. More

by IRFCameron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Reinert, Sam Coelho
Oct 23, 2023 -

Elder Mitsubishi - Killeen responded

Great compliment; he listened!! Chris and the rest of the team really try to listen to what our customer needs. It's how we can help solve transportation needs. And it was smooth? Double wow! Come see us anytime.

October 21, 2023

Wonderful experience. With salesrep Chris showed me the car I wanted after describing what I wanted. All other employees in other departments are great too. More

by Cmohrlant
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremiah Reinert
Oct 21, 2023 -

Elder Mitsubishi - Killeen responded

Thank your for this glowing review. Chris and the rest of the team strive to provide great customer service. Thank you for your business!

October 21, 2023

This experience was wonderful. I feel like part of the family! Easy and fun car buying experience! More

by Theklafkas07
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Mallonee, Rodrick Mathis
Oct 23, 2023 -

Elder Mitsubishi - Killeen responded

You have paid us the highest compliment we could ever get; part of the family. We try to maintain a family feel with our staff and they convey that to our customers. You're one of us now! Stop by anytime to chat and have a bag of the best popcorn in town.

Oct 23, 2023 -

Theklafkas07 responded

Would love to and I meant it. Since I left with my car on Saturday evening I have been emailing about my new family in Killeen. Thank you for making both my husband and I at home at all times when we were there. See y'all soon

October 20, 2023

Sael and staff made my vehicle purchase a smooth sail from the beginning. He answered every detailed question I had, more than once and with patience, knowledge of his field and excellent customer servic More

by corrinemlandry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julyann Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Mallonee, Sam Coelho, Sael Del Rio
Oct 21, 2023 -

Elder Mitsubishi - Killeen responded

Thank you for the great review. Sael does a great job and he has a pretty good supporting cast. We are so very glad you are happy and we thank you for your business.

October 19, 2023

Rodrick was amazing at making this as seamless as possible. His kindness and compassion shines through. Thank you Rodrick for making this process easy and seamless. More

by Renee061704
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julyann Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Coelho, Rodrick Mathis
Oct 19, 2023 -

Elder Mitsubishi - Killeen responded

Thank you for your gracious words. Rod is a valued team member and his care shines through. We are so glad the process was so very smooth. Please tell your friends and family.

October 19, 2023

Awesome experience love that they are all about helping the active duty military! Made my purchasing experience a breeze from start to finish. We appreciate you Sy!! More

by Bgeib801
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sael Del Rio
Oct 19, 2023 -

Elder Mitsubishi - Killeen responded

Thank you for your wonderful review. We appreciate our military community and Mitsubishi has some special offers to help. Thank you for your review and business.

October 18, 2023

Sam was great very knowledgeable and easy to work with. He made this purchase very easy couldn't have asked for anything more. More

by wlcharnock
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Reinert, Sam Coelho, Ethan Allison
Oct 19, 2023 -

Elder Mitsubishi - Killeen responded

Thank you for your kind remarks about our team. We strive to provide the best possible experience and we know you will love your Outlander!

October 16, 2023

I had such a positive experience while changing my oil. Matthew took great care of me and my car. Thanks Elder! More

by ilarraza3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lorraine Breedlove
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matthew
Oct 19, 2023 -

Elder Mitsubishi - Killeen responded

We're all about positive and glad you found it that way. Thank you for your enthusiastic review!

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