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Elder Mitsubishi - Killeen

Killeen, TX

Overview
Employees
Reviews
Vehicles
5.0
741 Reviews
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5000 E Central Texas Expy

Killeen, TX

76543

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Showing 741 reviews

March 05, 2024

When we needed a car Kalob was great. He explained the whole process of buying a new car. The time spent in the dealership was wonderful. We will be back when we need a new vehicle. More

by John and Elida Brewer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kalob Petty
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Mar 07, 2024 -

Elder Mitsubishi - Killeen responded

Hi John and Elida, Thank you for sharing your positive experience! We're thrilled to hear that Kalob provided great service and made the car-buying process enjoyable for you. We look forward to welcoming you back when you need a new vehicle in the future. Your satisfaction is our priority!

March 05, 2024

It was easy and fast experience and was excellent, he also got me approved before I got here.Im now leaving in a brand new 2024 car .come see Rodrick More

by Lorenzobenjamin254
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodrick Mathis
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Mar 07, 2024 -

Elder Mitsubishi - Killeen responded

We're thrilled to hear you had an excellent and fast experience with us at Elder Mitsubishi-Kileen, and that Rodrick made it all happen smoothly for you! Enjoy your new 2024 car, and if you need anything else, don't hesitate to reach out.

March 04, 2024

Great service and answered any concerns I had,bri was friendly, she made my experience enjoyable. More

by shipmonsteven
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jeremiah Reinert, Amber Rodriguez, Sael Del Rio, Briana Gonzales
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Mar 07, 2024 -

Elder Mitsubishi - Killeen responded

Hello, Thank you for your positive review! We're thrilled to hear that you had a great service experience and that Bri was able to address your concerns while making the experience enjoyable. We appreciate your feedback and look forward to serving you again in the future!

March 03, 2024

She welcome me with a smile and understanding of what I wanted. .she answered all my questions. She was easy to talk too More

by charlatham2019
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Natavya Gadlin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 05, 2024 -

Elder Mitsubishi - Killeen responded

Thank you for your feedback! We're delighted to hear that your experience at Elder Mitsubishi-Kileen was positive and that our team member welcomed you warmly and addressed all your questions. Providing excellent customer service is our priority, and we're glad we could make your visit enjoyable and productive. If you have any further inquiries or need assistance, feel free to reach out. We appreciate your business!

March 02, 2024

I needed a car quick, they helped me and accepted my trade-in which was not exactly road safe. More

by Mark
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kelly Rosales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julyann Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Rodriguez, Kalob Petty
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Mar 05, 2024 -

Elder Mitsubishi - Killeen responded

Dear Mark, We're delighted to have been able to assist you in finding a car swiftly and accommodating your trade-in needs. Ensuring our customers drive away satisfied and safe is our priority. If you have any further questions or require assistance, please feel free to reach out. Thank you for choosing Elder Mitsubishi-Kileen!

March 02, 2024

Amazing experience, the customer service was top notch. Spent a lot of time chatting at it felt like a real personal experience rather than just a salesman felt more like a friend helping you out. 20/10 wo More

by Dre
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ethan Allison, Kalob Petty
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Mar 04, 2024 -

Elder Mitsubishi - Killeen responded

Dre, Thank you so much for taking the time to leave such a wonderful review for us! We strive to make our experience as quick and comfortable as possible. Please let us know if we can do anything else to help you! Amber Rodriguez Delivery Coordinator Arodriguez@eldermitsubishi.com (254)294-1023

March 02, 2024

Very easy process, Chris was excellent to work with. Financing was great. All around best experience. More

by stewart5542
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christopher Miranda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose
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Mar 05, 2024 -

Elder Mitsubishi - Killeen responded

Thank you for your feedback! We're thrilled to hear that Chris provided you with excellent service and that you had a smooth financing experience. We aim to make the car-buying process as easy as possible for our customers. If you have any further questions or need assistance, don't hesitate to reach out. Enjoy your new vehicle!

March 01, 2024

Buen servicio atienden de buena manera 🦾 me atendio Rodrick y Jose F. Todo fue de manera amable y rapida More

by eliezherg.bxr7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rodrick Mathis
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Mar 03, 2024 -

Elder Mitsubishi - Killeen responded

Hola, ¡Gracias por tu comentario positivo! Nos alegra saber que recibiste un buen servicio y que Rodrick y Jose F. te atendieron de manera amable y rápida. Estamos aquí para ayudarte en lo que necesites. Si tienes alguna otra pregunta o solicitud, no dudes en comunicarte con nosotros. ¡Gracias de nuevo!

February 29, 2024

Rodrick was so helpful and checked all my boxes! He was very honest with me and made the process as fast and painless as he could. Would 100% recommend him to anyone looking to get into a new vehicl More

by Chelseacvillegas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amber Rodriguez, Rodrick Mathis
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Mar 02, 2024 -

Elder Mitsubishi - Killeen responded

We're thrilled to hear that Rodrick provided such excellent service, Kileen! Thank you for recommending him. If you have any further questions or need assistance, feel free to reach out. Enjoy your new vehicle!

February 29, 2024

I absolutely loved SAEL , he was cool I would bring him customers also love Amber & julyann they was so nice and funny I recommend anybody to go buy a car here 10/10 More

by Bribunson212
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Feliciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Julyann Santiago
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nicholas Hilboldt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas hiboldt , Jose Ortiz, Sael Del Rio
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Mar 02, 2024 -

Elder Mitsubishi - Killeen responded

Thank you for your glowing feedback, Kileen! We're delighted to hear that SAEL, Amber, and Julyann provided such a positive experience. We appreciate your recommendation and look forward to assisting you or anyone you refer in the future!

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