Elder Mitsubishi - Killeen

From walking into the store to leaving with my new car, I knew Nico was going above & beyond to make sure I drove away in my new car. The entire team showed compassion and what I experienced in the store was knew Nico was going above & beyond to make sure I drove away in my new car. The entire team showed compassion and what I experienced in the store was nothing like I've ever experienced when purchasing a car. They treated me with compassion and honesty. I'll send others their way! More

Finance department did a great job getting me the best deal.Thank you Danny .Thank you Jeremiah deal.Thank you Danny .Thank you Jeremiah More

Briana was the best she even stayed way after hours to make sure we were taken care of. Thank you!!!! make sure we were taken care of. Thank you!!!! More

Chris is a very informative, knowledgeable and friendly salesperson. He’s not pushy at all, calm and easy to work with. The finance manager Danny is equally professional and Amber did a fantastic job going salesperson. He’s not pushy at all, calm and easy to work with. The finance manager Danny is equally professional and Amber did a fantastic job going through all the new vehicles‘ features and explained and showed us everything. More

Amazing customer service! Everyone I’ve interacted with at this place were very welcoming and nice. But the main one I worked with is Sael Del Rio. From beginning to end the p Everyone I’ve interacted with at this place were very welcoming and nice. But the main one I worked with is Sael Del Rio. From beginning to end the process was fast, easy, and clear. So definitely go see this place and especially Sael Del Rio (he’s awesome). I Finally found a dealership outside a military town that owns up to their words. Thank you 🙏 More

James was very knowledgeable and helpful. He set me up with the car I didn't even know I needed/wanted. He set me up with the car I didn't even know I needed/wanted. More

Pleasant experience working with James Mathis; this dealership has the nicest most courteous employees. Thank you dealership has the nicest most courteous employees. Thank you More

We received a warm welcome. Not overwhelming, we could breathe. Our salesman was very professional. The finances Manger was professional not pushing us. We experienced a smooth Not overwhelming, we could breathe. Our salesman was very professional. The finances Manger was professional not pushing us. We experienced a smooth transaction. More

Elder Mitsubishi really came through for me. The whole process was smooth. They even went above and beyond for me. The whole process was smooth. They even went above and beyond for me. More

Hello. I recently got a 2017 Honda from your dealership in killeen. I purchased my used honda February 6th. From then i had played phone tag for 72 hours. O I recently got a 2017 Honda from your dealership in killeen. I purchased my used honda February 6th. From then i had played phone tag for 72 hours. Once telling me i got it, once telling me i don't and on and on for three days. Then i get the car. It breaks down on the highway. Lights up like a Christmas tree. They came and took it from my house to call me days later and tell me my transmission was completely destroyed. Keep in mind i had it for 4 hours and drove it for 20 minutes. After that they say it'll be a week till the new transmission arrives. One week goes by. Nothing. Two weeks. Nothing. Then they said they received it three weeks later. Then call me back and tell me it was damaged and i have to wait two more weeks. It took nearly two months for me to get my car. And then after receiving it. It has got a major oil leak around the engine filter. Tires are all deflating. Ac does not work. The car makes all types of rattling as if it was not put together correctly. I tried calling multiple times and they ignore my number. I showed up a week ago and they said that its not under warranty anymore which is false and continue not to answer me. If i don't get contacted by the dealership within 24 hours i will be going to the Better Business Bureau with a complaint on how your sales manager made a insurance policy under my Mother in laws name with no permission. Completely copy and pasted her signature onto an insurance policy. More