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3,278 Reviews of Elder Ford of Tampa - Service Center
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April 15, 2018
made me feel at ease After a bad incident, at this location, New Management made me feel more at ease and not on the defensive. I still have an issue with one decision mad After a bad incident, at this location, New Management made me feel more at ease and not on the defensive. I still have an issue with one decision made which I will take up with Ford More
by WILLIBYRD
Verified CustomerEmployees Worked With
toni
April 14, 2018
There has to be better out there My car has been there 3 times since November. They don't fix anything just try to patch things. They lie about your vehicle every time it's there, see My car has been there 3 times since November. They don't fix anything just try to patch things. They lie about your vehicle every time it's there, seems there's something new or suddenly fixed or broken that wasn't before. Management never calls back & the one time Mike did talk to me was too lazy to talk when I got there. The lady on the phone is always nice, & does her job. Lazy place for service. More
by LANNIEANNE3
Employees Worked With
Mike Hennagir
April 14, 2018
Great help They did a great job helping me with my transmission problem and was able to provide me a loaner in the meantime. Overall great service! They did a great job helping me with my transmission problem and was able to provide me a loaner in the meantime. Overall great service! More
by CANDIS.HARDIN
Employees Worked With
Anthony Edward Scot
April 14, 2018
Fine Service Michael Bragano was attentive, informed, personable, and professional. He asked when I would need my car. I told him the time and there it was. The Michael Bragano was attentive, informed, personable, and professional. He asked when I would need my car. I told him the time and there it was. The Uber to and from my office was much appreciated since it was quite beneficial in my managing my schedule. I took advantage of the coupon and was quite pleased overall with the service quality, convenience, and cost. Thank you very much. Joseph J. Ferrandino, Ph.D. More
by LINDAYOGA1
Employees Worked With
Michael Bragano Quick Lane Manager (not listed?)
April 13, 2018
Worst Service Ever We took our 2016 vehicle in for repairs. It took 4 months to get it back. Yes, that’s right 4. The dealership has horrible customer service skills, th We took our 2016 vehicle in for repairs. It took 4 months to get it back. Yes, that’s right 4. The dealership has horrible customer service skills, they tell you the vehicle is ready but it isn’t, you cannot get anyone in service on the phone. It was a terrible experience. More
by Tsealey
Employees Worked With
Chris Newton, Carlos Oztolaza
April 13, 2018
Exceeds expectations Elder went out of their way to make sure I was taken care of. They brought calmness to my chaos. Always kept me updated and ensured that I had a satis Elder went out of their way to make sure I was taken care of. They brought calmness to my chaos. Always kept me updated and ensured that I had a satisfactory outcome. More
by Sunrises3800
Employees Worked With
Carlos, Toni hand Walt !
April 13, 2018
Great Customer Service Excellent customer service! I have already recommended Elder’s Service Center to a friend. Everyone was very friendly and professional. Customer wai Excellent customer service! I have already recommended Elder’s Service Center to a friend. Everyone was very friendly and professional. Customer waiting area was very clean and pleasant. More
by JOCOWEAVER
Employees Worked With
Carlos, Toni, Anthony
April 13, 2018
Courteous, friendly and great service. Bright truck in for AutoButler Service, oil change and tire rotation. Given a loaner as I dropped it off late afternoon. Work completed and was call Bright truck in for AutoButler Service, oil change and tire rotation. Given a loaner as I dropped it off late afternoon. Work completed and was called quickly that it was ready. More
by JERRY.CARTER67
Employees Worked With
Dre in service
April 12, 2018
They would not accept my OWNER ADVANTAGE REWARDS So why do you bother telling me in an email , I have $15.00 credit that expires on April 30, If you won't allow me to use them? So why do you bother telling me in an email , I have $15.00 credit that expires on April 30, If you won't allow me to use them? More
by SCANNON6
Employees Worked With
Anthony and a new trainee
April 12, 2018
Oil Change and Car Check. Thank you for you courtesy. Also Thank you for your salesman Robert Rivera (Robo) taking the time to show me a new updated Escape. He is an awsome a Thank you for you courtesy. Also Thank you for your salesman Robert Rivera (Robo) taking the time to show me a new updated Escape. He is an awsome and friendly sales person. More
by SEASHORe326
Employees Worked With
Michael Bragano, Robo Rivera
