Elder Ford of Tampa - Service Center

Horrible Management. Unprofessional staff. Would not recommend taking vehicle here due to bait and switch. And the employees are dishonest to customers. Unprofessional staff. Would not recommend taking vehicle here due to bait and switch. And the employees are dishonest to customers. More

I can not say enough about Elder Ford. Starting with Ayman in Sales , he treated us like family from understanding what we wanted and guidi g us to what we selected . He stayed with us thr Starting with Ayman in Sales , he treated us like family from understanding what we wanted and guidi g us to what we selected . He stayed with us through the whole time even after we signed the papers (computer ). After the sale I needed a trailer hitch installed and he set me up with Daniel in service dept. Dropped it off , offered a loaner and pick up next day. I forgot to mention that there a slight ding on the hood that we saw and Ayman went straight to the body shop and arranged when I could to get it taken care of. I was impressed with the body shop the care they took correcting it and could not tell you where it was , great job. I have bought cars and trucks from several Ford dealers and thought they were great but I found Elder Ford is now me go to for Autos More

Helpful in new technology on operating the vehicle technical options that are not always user friendly. technical options that are not always user friendly. More

The dealership found me a car within my budget and we were able to work out a respectable deal. Both salesmen were nice and helpful were able to work out a respectable deal. Both salesmen were nice and helpful More

They did a quick but thorough job of evaluating and resolving a minor recall concern. resolving a minor recall concern. More

Fast and seamless transaction, from marketing to sales to financing, everything was explained thoroughly by all members. financing, everything was explained thoroughly by all members. More

I regret purchasing this car. Since the day I bought it, I’ve had consistent brake issues. Every time I take it back to the dealership, I’m told that "Ford brakes always make loud Since the day I bought it, I’ve had consistent brake issues. Every time I take it back to the dealership, I’m told that "Ford brakes always make loud noises," but nothing is ever done to fix the problem. Now, I’m told I need new brakes and rotors. As a single mom with a child with a disability, having a reliable car is a must, but this vehicle has only caused me stress and worry. I’m incredibly disappointed in both the product and the service. This has been the worst purchase I’ve ever made, and I wouldn’t recommend this car to anyone. More

When i an Issue with my vehicle I take it to Elder Ford. On Florida Avenue. My rep is Nicole and she strives hard to please her customer's . Nicole always has an answer, not an excuse. Elder Ford is a gre On Florida Avenue. My rep is Nicole and she strives hard to please her customer's . Nicole always has an answer, not an excuse. Elder Ford is a great places to purchase a car More

I was very pleased with the service manager Dan. He discussed everything I needed and went out of his way to make things work for me. He discussed everything I needed and went out of his way to make things work for me. More

They always take the time to look over everything and now they send video updates about things happening in your car they send video updates about things happening in your car More