
Elder Ford of Tampa
Tampa, FL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Took in my ford F350 for an oil change, fuel filters and tire rotation. It was a terrible experience. 3 hours was told I needed an air filter but they actually never check it just sent me a video show dir tire rotation. It was a terrible experience. 3 hours was told I needed an air filter but they actually never check it just sent me a video show dirt outside where the air filter is. Rotated my tires and never check the air pressure so my low tire pressure light came as the rear tire pressure was to low now because the tire were on the front. For a “multi point” inspection you think they would at least check the tire pressure. I’m not sure why my truck took three hours as I watch groups of techs standing around talking for long periods of time. Then to make matters worst when my truck was done I had to wait for my service guy to come back from some where to cash me out. Apparently the next guy can’t cash out another persons client. How efficient is that? I am a faithful ford service person but this will be my first and last time to this ford dealership. More
I was sold on insurance and protection plans and they didn't honor them. Very unhappy with the lying and cheating that goes on in this industry. didn't honor them. Very unhappy with the lying and cheating that goes on in this industry. More
I recently had an unsatisfactory experience after purchasing an F150 from Elder Ford, which I'd like to bring to your attention. Upon returning to my shop and inspecting the vehicle, I was surprised purchasing an F150 from Elder Ford, which I'd like to bring to your attention. Upon returning to my shop and inspecting the vehicle, I was surprised to discover that the spare tire kit was missing. I had trusted that all components were included, and this was not disclosed at the time of purchase. When I contacted your sales representative, Zaire, to request the missing kit, I was informed that the vehicle was sold "as is." I believe that full disclosure is an essential part of any transaction, and I am disappointed with the lack of transparency in this matter. I hope we can find a resolution to this oversight. More
Awesome work on my truck thanks it runs really great right now he was really nice right now he was really nice More
Sergio and the team were amazing and made it a simple process. Will recommend and use in the future. process. Will recommend and use in the future. More
I asked for the braves to be checked. I was told the rear where bad. I received no info on the front brakes.After 32 thousand miles some info should have been passed along. A trie rotatio I was told the rear where bad. I received no info on the front brakes.After 32 thousand miles some info should have been passed along. A trie rotation was done.In past a alignment & balance was performed. Not this time. It is common sense when you do one you do all. Also no battery check was done. It has the original battery. The trick is a 2019 model. I will be taking my truck to my local mechanic. More
Really great service actually best thing I like about Daniel he keeps me informed on everything with multiple options to have Daniel he keeps me informed on everything with multiple options to have More
Came from another dealership and Elder treated me much better. Pleasure working with the folks at elder ford better. Pleasure working with the folks at elder ford More
Jayson was so easy to work with. He answered all my questions and was able to get me in a new car that I loved quickly! He answered all my questions and was able to get me in a new car that I loved quickly! More
Great service and great experience with getting my vehicle serviced and back to me in a timely manner vehicle serviced and back to me in a timely manner More